Applies to: Exchange Server 2007 SP1, Exchange Server
Topic Last Modified: 2007-08-27
This topic provides information about how to troubleshoot problems that you may have with messaging records management (MRM) in Microsoft Exchange Server 2007.
|Before you troubleshoot, it is highly recommended that you run the Microsoft Exchange Server Best Practices Analyzer Tool in your environment.|
MRM Is Set Up in a Series of Steps
Messaging records management is set up in a series of steps. The most common causes of confusion and rework when setting up MRM are:
- Trying to get an aspect of MRM to work before earlier steps in
the setup process have been completed.
- Not completing the MRM setup process. For example, the most
common MRM setup error is not completing the last step in the setup
process: scheduling the managed folder assistant to run.
For More Information
To learn more about the steps required to set up MRM, see Deploying Messaging Records Management.