Applies to: Exchange Server 2007 SP3, Exchange Server
2007 SP2, Exchange Server 2007 SP1
Topic Last Modified: 2007-07-19
A UM dial plan is created by using an organization-wide scope and contains configuration information that is related to your telephony network. Use the New UM Dial Plan wizard to create a new UM dial plan for use by Exchange Server 2007 Unified Messaging (UM). A UM dial plan logically represents sets or groupings of Private Branch eXchanges (PBXs) that share common user extension numbers. In practical terms, user extensions that are hosted on a PBX share a common extension number and can dial one another’s telephone extensions without appending a special number to the extension or dialing a full telephone number for the other users. When you create a UM dial plan, you can configure the number of digits in the extension numbers, the URI type, and the VoIP security setting for the dial plan.
After the UM dial plan is created, you must perform the following tasks:
- Add a Unified Messaging server to the UM dial plan. For more
information about how to add a Unified Messaging server to a UM
dial plan, see How to Add a Unified
Messaging Server to a Dial Plan.
- Create a Unified Messaging IP gateway. For more information
about how to create a UM IP gateway for Unified Messaging, see
How to Create a
New Unified Messaging IP Gateway.
New Dial Plan Wizard - New Page
To create a new UM dial plan, in the New UM Dial Plan wizard, on the New UM Dial Plan page, complete the following information:
- Name
-
- A UM dial plan name is required and must be unique. However, it
is used only for display in the Exchange Management Console and the
Exchange Management Shell. If you have to change the display name
of the dial plan after it has been created, you must first delete
the existing UM dial plan and then create another dial plan that
has the appropriate name. If your organization uses multiple UM
dial plans, we recommend that you use meaningful names for your UM
dial plans. The maximum length of a UM dial plan is 64 characters,
and it can include spaces. However, it cannot include any of the
following characters: " / \ [ ] : ; | = , + * ? < >.
- A UM dial plan name is required and must be unique. However, it
is used only for display in the Exchange Management Console and the
Exchange Management Shell. If you have to change the display name
of the dial plan after it has been created, you must first delete
the existing UM dial plan and then create another dial plan that
has the appropriate name. If your organization uses multiple UM
dial plans, we recommend that you use meaningful names for your UM
dial plans. The maximum length of a UM dial plan is 64 characters,
and it can include spaces. However, it cannot include any of the
following characters: " / \ [ ] : ; | = , + * ? < >.
- Number of digits in extension numbers
-
- The number of digits for extension numbers is based on the
telephony dial plan that is created on a PBX. For example, if a
user associated with a telephony dial plan dials a 4-digit
extension to call another user in the same telephony dial plan. You
select 4 as the number of digits in the extension. This is a
required field that has a value range from 1 to 20. The typical
extension length is from 3 to 7. If your existing telephony
environment includes extension numbers, you must specify a number
of digits that matches the number of digits in those
extensions.
- When you create a SIP or E.164 dial plan and associate a
UM-enabled user with the dial plan, you must still input an
extension number to be used by the user. This number is used by an
Outlook Voice Access user when they access their Exchange 2007
mailbox.
- The number of digits for extension numbers is based on the
telephony dial plan that is created on a PBX. For example, if a
user associated with a telephony dial plan dials a 4-digit
extension to call another user in the same telephony dial plan. You
select 4 as the number of digits in the extension. This is a
required field that has a value range from 1 to 20. The typical
extension length is from 3 to 7. If your existing telephony
environment includes extension numbers, you must specify a number
of digits that matches the number of digits in those
extensions.
- URI Type
-
- Use this drop-down list to select the URI type for the UM dial
plan.
- A Uniform Resource Identifier (URI) is a string of characters
that identifies or names a resource. The main purpose of this
identification is to enable VoIP devices to communicate with other
devices over a network by using specific protocols. URIs are
defined in schemes that in turn define a specific syntax, format,
and the protocols for the call.
- You can select one of the following URI types for the dial
plan:
- Telephone extension This is the most
common URI type. The calling and called party information from the
IP gateway or IP PBX will be listed in one of the following
formats: Tel:512345 or 512345@<IP address>. This is the
default URI type for dial plans.
- SIP URI Use this URI type if you need a
SIP URI dial plan when an IP PBX supports SIP routing or if you are
integrating Office Communications Server 2007 and Exchange Unified
Messaging. The calling and called party information from the IP
gateway or IP PBX will be listed as a SIP address in the following
format: sip:<username>@<domain or IP address>:Port.
- E.164 E.164 is an international
numbering plan for public telephone systems in which each assigned
number contains a country/region code (CC), a national destination
code (NDC), and a subscriber number (SN). The calling and called
party information that is sent from the IP gateway is listed in the
following format: Tel:+14255551234.
- Telephone extension This is the most
common URI type. The calling and called party information from the
IP gateway or IP PBX will be listed in one of the following
formats: Tel:512345 or 512345@<IP address>. This is the
default URI type for dial plans.
- After you create a dial plan, you will be unable to change the
URI type without deleting the dial plan, and then re-creating the
dial plan to include the correct URI type.
- Use this drop-down list to select the URI type for the UM dial
plan.
- VoIP Security
-
- Use this drop-down list to select the VoIP security setting for
the UM dial plan. By default, when you create a UM dial plan, it
will communicate in Unsecured mode.
- You can select one of the following security settings for the
dial plan:
- Unsecured By default, when you create a
UM dial plan, it will communicate in Unsecured mode and the
Unified Messaging servers that are associated with the UM dial plan
will send and receive data from IP gateways, IP PBXs, and other
Exchange 2007 computers by using no encryption. In
Unsecured mode, both the Realtime Transport Protocol (RTP)
media channel and SIP signaling information will not be
encrypted.
- SIP secured When you select SIP
secured, only the SIP signaling traffic will be encrypted and
the RTP media channels will still use Transmission Control Protocol
(TCP), which is not encrypted. Mutual Transport Layer Security
(MTLS) is used to encrypt the SIP signaling traffic.
- Secured When you select
Secured, both the SIP signaling traffic and the RTP media
channels are encrypted. An encrypted signaling media channel that
uses Secure Realtime Transport Protocol (SRTP) also uses MTLS to
encrypt the VoIP data.
- Unsecured By default, when you create a
UM dial plan, it will communicate in Unsecured mode and the
Unified Messaging servers that are associated with the UM dial plan
will send and receive data from IP gateways, IP PBXs, and other
Exchange 2007 computers by using no encryption. In
Unsecured mode, both the Realtime Transport Protocol (RTP)
media channel and SIP signaling information will not be
encrypted.
- A Unified Messaging server can operate in any mode that is
configured on a dial plan because the Unified Messaging server is
configured to listen on TCP port 5060 for unsecured requests and on
TCP port 5061 for secured requests at the same time.
- Use this drop-down list to select the VoIP security setting for
the UM dial plan. By default, when you create a UM dial plan, it
will communicate in Unsecured mode.
After you complete the fields on the New UM Dial Plan page of the New UM Dial Plan wizard, click New to create the new UM dial plan.
For More Information
For more information about UM dial plans, see the following topics:
For more information about dial plan security, see Understanding Unified Messaging VoIP Security.