Topic Last Modified: 2005-11-18

The Microsoft® Exchange Server Analyzer Tool reads the following registry entry to determine the current value data for the Background Cleanup registry value:

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\MSExchangeIS\<ServerName>\Private-<PublicStoreGUID>\Background Cleanup

If the Exchange Server Analyzer finds that the value data for Background Cleanup is set to any value other than 60,000 (decimal) or 0xEA60 (hexadecimal), a non-default configuration message is displayed. It is recommended that Background Cleanup be set to the default value.

If the Background Cleanup value is set too high, the background cleanup process may not run often enough and numerous issues may be encountered, including:

If the Background Cleanup value is set too low, the background cleanup process may cause unnecessary load on the server.

Following the procedure below to revert to the default configuration from a value that is too high can result in an increased load on your server until background cleanup has completed for all items that would have normally been cleaned up at the default interval. Therefore, it is recommended that you make these changes at a time during which users will be minimally impacted. Additionally, if messages for which read receipts were requested have been deleted without being read and have not been cleaned up due to this issue, unread receipts will be generated for each of those messages after you correct this warning.
This article contains information about editing the registry. Before you edit the registry, make sure you understand how to restore the registry if a problem occurs. For information about how to restore the registry, view the "Restore the Registry" Help topic in Regedit.exe or Regedt32.exe.
To revert to the default configuration
  1. Open a registry editor, such as Regedit.exe or Regedt32.exe.

  2. Navigate to: HKLM\System\CurrentControlSet\Services\MSExchangeIS\<ServerName>\Private-<PublicStoreGUID>

  3. Change the value data of Background Cleanup to 60,000 (decimal) or 0xEA60 (hexadecimal).

  4. Close the registry editor, and restart the Microsoft Exchange Information Store service for the change to take effect.

Before you edit the registry, and for information about how to edit the registry, see the Microsoft Knowledge Base article 256986, "Description of the Microsoft Windows registry" (