Topic Last Modified: 2011-04-12
Issue The caller name that appears in an incoming call alert or Microsoft Lync 2010 Conversation window is incorrect.
Resolution This issue occurs when more than one contact in the Global Address Library (GAL), in Microsoft Outlook, or in the GAL and Outlook have the same phone number. There currently is no workaround for this issue.
Return to Making and Receiving Lync Calls