Topic Last Modified: 2010-12-14
Telephony settings are some of the individual settings of a user account that can be configured in Lync Server Control Panel for the user (that is, if the individual user has been enabled for Microsoft Lync Server 2010 and the organization supports telephony).
Lync Server 2010 user telephony options include the following:
- Audio/video disabled The user cannot
make calls with audio and video.
- PC-to-PC only The user can make only
PC-to-PC audio or video calls.
- Enterprise Voice The user can use the
Lync Server 2010 infrastructure to route all incoming and outgoing
calls. The user can also make PC-to-PC calls.
- Remote call control The user can use
Lync Server 2010 to control the desktop phone, and can also make
To configure telephony for a specific user account
From a user account that is assigned to the CsUserAdministrator role or the CsAdministrator role, log on to any computer in your internal deployment.
Open a browser window, and then enter the Admin URL to open the Lync Server Control Panel. For details about the different methods you can use to start Lync Server Control Panel, see Open Lync Server Administrative Tools.
In the left navigation bar, click Users.
In the Search users box, type all or the first portion of the display name, first name, last name, Security Accounts Manager (SAM) account name, SIP address, or line Uniform Resource Identifier (URI) of the user account that you want, and then click Find.
In the table, click the user account that you want to modify.
On the Edit menu, click Modify.
In Telephony, do the following:
- To disable audio and video calls for the user, click
- To enable PC-to-PC audio communications for the user, but not
remote call control or Enterprise Voice, click PC-to-PC
only. Specify a value for Line URI for the telephone
that the user uses for PC-to-PC audio communications.
- To route the user's phone calls by using the Lync Server 2010
infrastructure in accordance with the class of service policy,
including PC-to-PC audio communication, click Enterprise
Voice. In Line URI, specify the telephone number for
Enterprise Voice. In Dial plan policy and Voice
policy, specify the appropriate policies for the user. To
specify the normalization rules for translating phone numbers
dialed by the user to the E.164 format, select the appropriate
location profile in Location policy.
- To enable remote call control, which enables users to control
their desktop phone line from Lync Server 2010 to make PC-to-PC
calls and PC-to-phone calls, click Remote call control. In
Line URI, specify the telephone number for remote call
control. The user must have a desktop phone and private branch
exchange (PBX) connection for call routing.
- To disable audio and video calls for the user, click Audio/video disabled.