Monitoring, Starting, or Stopping Services

Topic Last Modified: 2011-01-24

Occasionally, you, as an administrator might need to start, stop, or monitor the status of a service. Because the Channel service, Lookup service, and Compliance service operate as Windows services, you can manage them by using the Services snap-in. You can start or stop the Channel service and the Lookup service by using the Services snap-in on the computer hosting Microsoft Lync Server 2010, Group Chat. You can start or stop the Compliance service by using the Services snap-in on the computer on which the Compliance service is installed.

Note:
If more than one computer running Lync Server 2010, Group Chat is deployed, services must be stopped on each computer on which the Lookup service and Channel service are installed.

Status information for the Lookup service, the Channel service, and the Compliance service (if installed) is also shown in the Microsoft Lync Server 2010, Group Chat Configuration tool. For details, see Viewing Group Chat Server Status and Configuration Information. You can use the Group Chat Configuration tool to restart all services on a single computer. For details, see Restarting Group Chat Servers.

To monitor, start, or stop services

Sign in to the computer that is hosting the Group Chat Server or Compliance service using an account that has local administrator rights and permissions.
Open the Services snap-in by clicking Start, pointing to All Programs, pointing to Administrative Tools, and then clicking Services.

In the list of services, locate the Channel service, the Lookup service, or the Compliance service, and then do one of the following:

To start the service, right-click the service, and then click Start.
To stop the service, right-click the service, and then click Stop.
To restart the service, right-click the service, and then click Restart. A service can only be restarted from the started state.

Tip:
To monitor the Web service, use an administrative tool in Internet Information Services (IIS), such as Network Monitor. Network Monitor enables you to capture a problem, reproduce it, and view the capture. This is useful when you are experiencing file transfer problems. For details, see Network Monitor Tool in the Internet Information Services (IIS) 6.0 Technical Reference at http://go.microsoft.com/fwlink/?LinkId=143304.

Tip:

To monitor the Web service, use an administrative tool in Internet Information Services (IIS), such as Network Monitor. Network Monitor enables you to capture a problem, reproduce it, and view the capture. This is useful when you are experiencing file transfer problems. For details, see Network Monitor Tool in the Internet Information Services (IIS) 6.0 Technical Reference at http://go.microsoft.com/fwlink/?LinkId=143304.