Topic Last Modified: 2010-11-08

You can customize the Microsoft Lync 2010 Help menu by adding a custom command that opens your organization’s Help or by redirecting Lync 2010 Help and the F1 key to an internal website.

To add a command to the Lync 2010 Help menu

To add your own command to the Lync 2010 Help menu, use the HelpMenuText and HelpMenuURL Group Policy settings. For details, see Key Client Policies and Settings.

The following example shows a Contoso Help Desk command added to the Lync 2010 Help menu:

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Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Communicator]
"HelpMenuText"="Contoso Help Desk"
"HelpMenuURL"="http://contoso/help/Contso_Help_Desk.htm"

To redirect Lync 2010 Help to your internal website

To redirect Lync 2010 Help and the Lync 2010 F1 key to an internal website, use the New-CSClientPolicy or Set-CSClientPolicy Lync Server Management Shell cmdlets with the EnableEnterpriseCustomizedHelp and CustomizedHelpUrl parameters.

For example:

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New-CsClientPolicy -Identity ContosoLyncHelp -EnableEnterpriseCustomizedHelp $True -CustomizedHelpUrl "http://contoso/help/ContosoLyncHelp.htm"

Use Grant-CSClientPolicy to assign this new policy to users. For details, see New-CsClientPolicy and Grant-CsClientPolicy in the Lync Server Management Shell documentation.