Topic Last Modified: 2011-01-23
As you create your categories and chat rooms and assign scope and membership, the following tips might help your planning:
- If you want all categories and chat rooms to follow a global
behavior, make that setting at the root category before you create
any subcategories, and have all subcategories and chat rooms
- Avoid placing chat rooms in the root category, unless they are
public announcement channels.
- In most cases, you should allow users to create new chat rooms
so that discussions about new topics can be started any time.
- If your company does not require an ethical wall and you are
not granting federated users access, do not narrow the scope in
your category tree. Put all your users in the scope of the root
category, and let that scope be inherited all the way down the
tree. Then, use only membership lists to grant or restrict access
to each chat room.
- Give each chat room a complete name and topic summary that
describes where it fits in to your organization. Because users
cannot see the category name when they use the chat room, you
cannot rely on the category name to help users determine the
intended discussion forum for the chat room.
- You might want to include “Public” or a similar word in the
name of every chat room that is open to federated users, to remind
your organization’s users that these chat rooms include members
from outside the organization.