See Also
You can use the RGSCOT.exe command-line utility to create Contact objects in the Active Directory Domain Services. The Contact object is stored in the container created by Office Communications Server. After you create a Contact object, you can associate it with a Response Group, or workflow. A Contact object can be associated with only one workflow. Create a Contact object for each workflow that you plan to deploy.
The RGSCOT.exe command that you use to create a Contact object has the following format:
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RGSCOT /Create /PoolFQDN:<FQDN of pool> /DisplayName:<display name> /DisplayNumber:<display number> /PrimaryUri:<SIP URI of Contact object> /LineUri:tel:+<actual line number> /EnabledForFederation:<True|False> |
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Where:
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PoolFQDNspecifies the fully qualified domain name (FQDN) of
the pool where the Response Group Service is installed.
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DisplayNamespecifies the name as it is displayed in the
client (for example, Office Communicator).
Note:If the display name has a space, enclose the name in quotation marks (for example, /DisplayName:“Help Desk”). -
DisplayNumberspecifies the telephone number as it is
displayed in the client. This setting is optional.
Note:If the display number has a space, enclose the number in quotation marks (for example, /DisplayNumber: “+1 (425) 555-0100”. -
PrimaryUrispecifies the Session Initiation Protocol (SIP)
Uniform Resource Identifier (URI) of the Contact object. After the
Contact object is associated with a workflow, this is the URI
address that is used to reach that workflow. The URI address cannot
be modified.
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LineUrispecifies the telephone number that is associated
with the Contact object. This setting is optional.
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EnabledForFederationspecifies whether to allow federated
users to call the workflow. This setting is optional. The default
is False.
Note:Agents who are serving a federation-enabled workflow must also be enabled for federation. Otherwise, callers can call the Response Group, but agents cannot connect to the caller.
The following example creates a Contact object called HR:
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RGSCOT /Create /PoolFQDN:ServerA.contoso.com /DisplayName:HR /DisplayNumber:+14255550100 /PrimaryUri:sip:humanresources@contoso.com /LineUri:tel:+14255550100 |
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| This command-line example has been separated into multiple lines for readability. You actually type it on one line without breaks at the command line. |
To create a Contact object
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On a computer where the Office Communications Server 2007 R2 administrative tools are installed, log on as a member of the RTCUniversalServerAdminsgroup.
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Click Start, click Run, type cmdin the Openbox, and then click OK.
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At the command prompt, go to the directory that contains the RGSCOT.exe utility (the default location is %ProgramFiles%\Common Files\Microsoft Office Communications Server 2007 R2).
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Type the complete RGSCOT.execommand with your specific parameters, and then press RETURN.