Topic Last Modified: 2010-07-14
Telephony settings are some of the individual settings of a user account that can be configured in Communications Server Control Panel for the user (that is, if the individual user has been enabled for Microsoft Communications Server 2010 and the organization supports telephony).
Communications Server 2010 user communications options include the following:
- Audio/video disabled. The user cannot
make calls with audio and video.
- PC-to-PC only. The user can make only
PC-to-PC audio or video calls.
- Enterprise Voice. The user can use the
Communications Server 2010 infrastructure to route all incoming and
outgoing calls. The user can also make PC-to-PC calls.
- Remote call control. The user can use
Communications Server 2010 to control the desktop phone, and can
also make PC-to-PC calls.
For details about configuring telephony for an organization, see Configuring Telephony Conferencing for Servers and the Deploying Enterprise Voice documentation.
To configure telephony for a specific user account
Open Communications Server Control Panel.
In the left navigation bar, click Users.
In the Search users box, type all or a portion of the display name, first name, last name, SAM account name, SIP address, or line Uniform Resource Identifier (URI) of the user account that you want, and then click Find.
Note: You can also use wildcards to search for users.
In the table, click the user account that you want to modify.
On the Edit menu, click Modify.
In Telephony, do the following:
- To disable audio and video calls for the user, click
- To enable PC-to-PC audio communications for the user, but not
remote call control or Enterprise Voice, click PC-to-PC
only. Specify a value for Line URI for the telephone
that the user uses for PC-to-PC audio communications.
- To route the user's phone calls by using the Communications
Server 2010 infrastructure in accordance with the class of service
policy, including PC-to-PC audio communication, click Enterprise
Voice. In Line URI, specify the telephone number that
the user uses for Enterprise Voice. In Dial plan policy and
Voice policy, specify the appropriate policies for the user.
To specify the normalization rules for translating phone numbers
dialed by the user to the E.164 format, select the appropriate
location profile in Location policy.
- To enable remote call control, which enables the user to
control his or her desktop phone line from Communications Server
2010 to make PC-to-PC calls and PC-to-phone calls, click Remote
call control. In Line URI, specify the telephone number
that the user uses for remote call control. The user must have a
desktop phone and private branch exchange (PBX) connection for call
- To disable audio and video calls for the user, click Audio/video disabled.