[This is pre-release documentation and subject to change in future releases. This topic's current status is: Milestone-Ready]

Topic Last Modified: 2010-06-21

After installing files for one or more Mediation Servers, configuring outbound call routing, and optionally deploying one or more advanced Enterprise Voice features, use the following procedures to enable a user to make calls using Enterprise Voice:

Note:
Of the following procedures, only the first can be performed using Communications Server Control Panel. For the remaining procedures, you can only use Communications Server Management Shell.
  1. Enable the user account for Enterprise Voice.

  2. (Optional) Assign the user account a user-specific voice policy.

  3. (Optional) Assign the user account a user-specific dial plan.

To enable a user account for Enterprise Voice

  1. Open Communications Server Control Panel.

  2. In the left navigation bar, click Users.

  3. In the Search users box, type all or a portion of the display name, first name, last name, Security Accounts Manager (SAM) account name, SIP address, or line Uniform Resource Identifier (URI) of the user account that you want to enable, and then click Find.

    Note:
    You can also use wildcards to search for users.

  4. In the table, click the user account that you want to enable for Enterprise Voice.

  5. On the Edit menu, click Show details….

  6. On the Edit Communications Server User page, click Telephony:, and then click Enterprise Voice.

  7. Click Commit.

To finish enabling a user for Enterprise Voice, ensure that the user is assigned a voice policy and a dial plan, whether global (assigned by default) or user-specific.

To assign an existing voice policy other than the global voice policy, run the Grant-CsVoicePolicy cmdlet. Also ensure that the user is assigned a site- and service-specific, or user-specific dial plan. To assign an existing dial plan, run the Grant-CsDialPlan cmdlet. For more information, see the RTCCmdlets.chm or inline help for Communications Server Management Shell.

Voice Policy Assignment

Ensure that you assign either a global voice policy or per-user voice policy to all user accounts that are enabled for Enterprise Voice. User accounts can use the global voice policy by default when you do not assign an existing voice policy that you created for specific users or groups of users. If you want to use the global voice policy for all users that are enabled for Enterprise Voice, you can skip this section and continue to Dial Plan Assignment.

To assign a user-specific voice policy

  1. Open Communications Server Management Shell.

  2. To assign an existing voice policy you created for specific users or groups of users, run:

    Copy Code 
    Grant-CsVoicePolicy –Identity <UserIdParameter> –PolicyName <String>

    For example:

    Copy Code 
    Grant-CsDialPlan –Identity “Bob Kelly” –PolicyName VoicePolicyJapan

    In this example, the user with the display name Bob Kelly is assigned the voice policy with the name VoicePolicyJapan.

For information about assigning a user-specific voice policy or more information about running the Grant-CsVoicePolicy cmdlet, see the RTCCmdlets.chm or inline help for Communications Server Management Shell.

Dial Plan Assignment

To complete user account configuration for either users of Enterprise Voice or users of dial-in conferencing, assign a dial plan. User accounts can use the global dial plan by default when you do not assign an existing dial plan that you created for specific users or groups of users. If you want to use the global dial plan for all users that are enabled for Enterprise Voice, you can skip this section.

To assign a dial plan

  1. Open Communications Server Management Shell.

  2. To assign an existing site- and service-specific dial plan or user-specific dial plan, run:

    Copy Code 
    Grant-CsDialPlan –Identity <UserIdParameter> –PolicyName <String>

    For example:

    Copy Code 
    Grant-CsDialPlan –Identity “Bob Kelly” –PolicyName DialPlanJapan

    In this example, the user with the display name Bob Kelly is assigned the site- and service-specific dial plan with the name DialPlanJapan.

For information about assigning a site- and service-specific dial plan or more information about running the Grant-CsDialPlan cmdlet, see the RTCCmdlets.chm or inline help for Communications Server Management Shell.