Topic Last Modified: 2010-06-20
After you install and configure Call Park, you need to verify the configuration to make sure parking and retrieving calls works as expected. At minimum, verify the following:
- Call a user who has Call Park enabled and have the user park
Note: If you enabled Call Park in voice policy just before performing this test, the user parking the call needs to log out of Communicator "14" and then log back in to be able to see the Call Park option in the transfer call drop-down list.
- Dial the orbit number to retrieve the call.
- Park another call, let the parked call time out, and do not
pick up the ringback. Verify that the timed out call is correctly
routed to the fallback destination that is specified for