Transcribe Conversations in a Registered Channel

The Transcription extension allows all the public messages sent in a registered channel to be saved to a text file for subsequent viewing.

To transcribe chats in one registered channel:

1. Start System Manager
   On the Start menu, point to Programs, point to Microsoft Exchange, and then click System Manager.
2. Navigate to the Channels folder for the chat community where you want to transcribe the conversation.

   Chat Communities

   1. Chat_community_name
   2. Channels
3. Click the Channels folder.
4. In the Details pane, right-click the channel on which conversations will be transcribed, and then click Properties.
5. On the channel's Extensions tab, verify that the Channel Transcription extension appears in the window.

6. Note   The channel's Extensions tab lists all of the installed extensions for the chat community in which the channel is defined.

7. If the Channel Transcription extension does not appear, navigate to the IRCX folder for the server that hosts the chat community where you want to transcribe chats.

   Servers

   1. Server_name
   2. Protocols
   3. IRCX

8. If the Channel Transcription extension does appear, go to step 12.

9. Right-click IRCX, and then click Properties.
10. On the IRCX Properties General tab, choose the chat community where you want to transcribe conversations from the list, then click Properties, and then click Extensions.
11. In Extensions, click Add.
12. In Add Extension, click the Channel Transcription extension (TScript) from the list in Extension.
13. Stop, then restart the service.
14. Navigate to the Channels folder.

    Chat Communities

    1. Chat_community_name
    2. Channels
15. Click the Channels folder.
16. In the Details pane, right-click the channel on which conversations will be transcribed, and then click Properties.
17. On the Extensions tab, select the Channel Transcription extension from the list in Extensions, and then click Properties.
18. Select the Transcribe this channel check box.

Tip   You can also begin to transcribe conversations in a registered channel by using the following command from a chat client:

EXTMSG TSCRIPT START NAME=channel_name

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