Maintaining and Troubleshooting

Use the Message Tracking Center

Message Tracking Center can track messages in Exchange 2000 organizations, and mixed Exchange 5.5 and Exchange 2000 deployments. Message Tracking Center can also track messages going to or coming in from a foreign e-mail system, such as Lotus Notes. The path of a message that is forwarded after the message arrives at a foreign e-mail system cannot be tracked, but you can determine whether the message was delivered successfully. You must complete two main tasks when using Message Tracking Center. First, you must search for and select a particular message to track. Then, you can view the history of the message path. You can also save the history of the message flow to a text file for reference if message tracking logs are cleared.

To use the message tracking center: