Maintaining and Troubleshooting

Prepare to Restore Information

In previous versions of Exchange, you were required to stop all services before restoring a database. In Exchange 2000 Server, you must make sure that services on which Exchange depends are running or you will not be able to restore a database. This allows you to provide users access to all other databases while you are restoring information in a specific database. You must make sure that the databases you do want to restore are dismounted.

Warning   The version of Backup that is provided with Windows 2000 cannot be used with Exchange. Read the Release Notes before performing a backup or a restore. The Release Notes contain the most up-to-date information about installing updates and fixes for Exchange 2000.

To prepare to restore information:

  1. Verify that services on which Exchange depends are running.
  2. To restore a database or storage group, use the dismount command to dismount Information Store.
  3. Verify that the account you use to log in has the correct permissions to perform the restore. Start Active Directory Users and Computers
    On the Start menu, point to Programs, point to Administrative Tools, and then click Active Directory Users and Computers.

Tip   If you need to restore SRS or KMS, restart the KMS Service or SRS Service. You will be prompted that the service is in Recovery Mode, and the database is automatically dismounted for you.

Related Topics

Recover Databases Disaster Recovery