Applies to: Exchange Server 2010 SP3, Exchange Server 2010 SP2

Topic Last Modified: 2012-07-23

You can include additional text in the e-mail message that's sent when a fax message is received by users who are enabled for Microsoft Exchange Server 2010 Unified Messaging (UM) and are fax-enabled, and when the UM mailbox policy has been configured correctly to use a fax partner provider. By default, the text included when a UM-enabled user receives a fax message indicates only that the caller has received a fax message. However, you can create a custom message by adding text in the Text included with a fax message text box on a UM mailbox policy. For example, the text can include information about system security policies and describe the correct way to handle fax messages in your organization. After you add the text, it will be included in each e-mail message that's sent when UM-enabled users who are associated with the UM mailbox policy receive a fax message.

Note:
The custom text that accompanies a fax message is limited to 512 characters.

Looking for other management tasks related to UM mailbox policies? Check out Managing UM Mailbox Policies.

Prerequisites

Use the EMC to change the text included with a fax message

You need to be assigned permissions before you can perform this procedure. To see what permissions you need, see the "UM mailbox policies" entry in the Unified Messaging Permissions topic.

  1. In the console tree, navigate to Organization Configuration > Unified Messaging.

  2. On the UM Mailbox Policies tab, select the UM mailbox policy that you want to manage, and then click Properties in the action pane.

  3. On the mailbox policy Properties page, on the Message Text tab, under Text included with a fax message, enter the text that you want to send to users when they receive a fax message.

  4. Click OK to save your changes.

Use the Shell to change the text included with a fax message

You need to be assigned permissions before you can perform this procedure. To see what permissions you need, see the "UM mailbox policies" entry in the Unified Messaging Permissions topic.

This example enables UM-enabled users who are associated with a UM mailbox policy to receive additional instructions on how to open a fax message that they've received in their mailbox.

Copy Code 
Set-UMMailboxPolicy -identity MyUMMailboxPolicy -FaxMessageText "To open this fax message, double-click the file attachment."

For more information about syntax and parameters, see Set-UMMailboxPolicy.

Other Tasks

After you change the text included with a fax message, you may also want to: