Applies to: Exchange Server 2010 SP3, Exchange Server 2010 SP2

Topic Last Modified: 2012-07-23

You can enable or disable the Play on Phone feature for users associated with the Unified Messaging (UM) mailbox policy. This option is enabled by default and allows users to play their voice mail messages over a phone. The phone can be any phone, including an office or a mobile phone. This option isn't available to UM-enabled users who have a mailbox on a Microsoft Exchange Server 2007 server.

Looking for other management tasks related to UM mailbox policies? Check out Managing UM Mailbox Policies.

Prerequisites

Use the EMC to enable or disable Play on Phone

You need to be assigned permissions before you can perform this procedure. To see what permissions you need, see the "UM mailbox policies" entry in the Unified Messaging Permissions topic.

  1. In the console tree, navigate to Organization Configuration > Unified Messaging.

  2. In the work pane, on the UM Mailbox Policies tab, select the UM mailbox policy you want to manage, and then click Properties in the action pane.

  3. On the UM mailbox policy Properties page, on the General tab, select or clear the check box next to Allow Play on Phone.

  4. Click OK to save your changes.

Use the Shell to enable or disable Play on Phone

You need to be assigned permissions before you can perform this procedure. To see what permissions you need, see the "UM mailbox policies" entry in the Unified Messaging Permissions topic.

This example disables the Play on Phone feature for users who are associated with the UM mailbox policy MyUMMailboxPolicy.

Copy Code 
Set-UMMailboxPolicy -identity MyUMMailboxPolicy -AllowPlayOnPhone $false

For more information about syntax and parameters, see Set-UMMailboxPolicy.

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