The Telephone Access Numbers box specifies the telephone number or telephone numbers that users can dial to access their messages, calendar, and contacts using Outlook Voice Access. The numbers in this box are referred to as subscriber access numbers, pilot ID numbers, pilot IDs, or pilot numbers, and are configured on a UM dial plan. The telephone access numbers listed in this box are configured in the Telephone access numbers section on the Subscriber Access tab of a UM dial plan. These telephone numbers apply to all users who are members of the UM dial plan. For more information about how to configure a UM dial plan, see View or Configure the Properties of a UM Dial Plan.

The Reset PIN button lets users reset their voice mail PIN. The PIN is used to access their mailbox and calendar information.

The Choose the folder to read when accessing e-mail messages from a phone option lets users specify which e-mail folder to read e-mail, voice mail, or other messages from, when they use Outlook Voice Access. The Change Folder button lets users select which mailbox folder will be read. By default, the Inbox is selected as the folder to use when users access messages from a telephone using Outlook Voice Access.

The telephone number in the Play on Phone number box determines the telephone number that the Unified Messaging system calls when the user is using the Play on Phone feature. By default, the telephone number is set to the user's extension number, but can be changed by the user.

Users can use the Choose the greeting played to callers when leaving a message option on the Voice Mail tab to select the type of greeting that callers hear when they reach the user's voice mail.

• Voice-mail greeting is the default selection and is the regular voice mail greeting. It's the greeting used when the user is in the office but away from the desk for a short time.
  
  
• The Out of Office voice mail greeting is generally used when a user is not in the office or is away for an extended time.
  
  

Play or Record a Greeting on Your Telephone

Clicking the Call button calls the Play on Phone number and plays the greeting to users on their telephone. Users can also use this option to play or record a new greeting from a telephone.

Users can specify whether they want to receive missed call notification messages from the Exchange 2010 Unified Messaging server using the Send an e-mail to my Inbox when I miss a phone call check box. When this box is selected, users receive notifications when callers try to contact them but do not leave voice messages. By default, the Send an e-mail to my Inbox when I miss a phone call box is selected.

Note:
For many of the voice mail options included in Outlook 2007 and Exchange 2010 Outlook Web App to function correctly, the Client Access server role must be installed on a computer running Exchange 2010, and Autodiscover must be configured correctly.