Topic Last Modified: 2005-11-18
The Microsoft® Exchange Server Analyzer Tool reads the following registry entry to determine the value for the Rich Text Format (RTF) message antivirus scanning:
If the Exchange Server Analyzer finds the value for ScanRTF is set to 0, a warning is displayed.
The ScanRTF registry key is set by third-party antivirus vendors that use the Exchange Virus Scanning API (VSAPI). RTF messages allow you to use colors, fonts, and formatting, but RTF is readable only by Microsoft Office Outlook® 2003. Exchange Server RTF format is different from reading a file in RTF format in a word processor such as Microsoft Office Word 2003.
It is recommended that you scan all message types for viruses, including RTF messages. You should enable virus scanning of all messages flowing through an Exchange Server computer.
|This article contains information about editing the registry. Before you edit the registry, make sure you understand how to restore the registry if a problem occurs. For information about how to restore the registry, view the "Restore the Registry" Help topic in Regedit.exe or Regedt32.exe.
To correct this error
In your Exchange-aware antivirus application, enable scanning of all messages.
Manually modify the entry in the registry by performing the following procedure:
- Open a registry editor, such as Regedit.exe or
- Navigate to:
- Double-click the ScanRTF registry entry and set its
Value Data to 1.
- Exit the registry editor and restart the Microsoft Exchange
Information Store service and the services representing your
Exchange-aware antivirus software for the change to take
- Open a registry editor, such as Regedit.exe or Regedt32.exe.
Before you edit the registry, and for information about how to edit the registry, see the Microsoft Knowledge Base article 256986, "Description of the Microsoft Windows Registry" (http://go.microsoft.com/fwlink/?linkid=3052&kbid=256986).
For more information about fighting viruses, see the Web site "Slowing and Stopping E-mail Transmitted Viruses in an Exchange 2003 Environment" (http://go.microsoft.com/fwlink/?LinkId=30732).