Sharing

Topic Last Modified: 2011-03-11

Common issues and tasks related to sharing in Microsoft Lync 2010 are listed in the following table. Issues are problems that require troubleshooting. If a user needs help troubleshooting a common issue, click the issue to learn how to resolve it. To help a user perform a common task, click the URL next to the task to see the related how-to topic at the Lync Help and How-to website.

Note:
For issue and tasks related to collaborating with other users, see Collaboration. To help users record sharing sessions and play back recorded content, see Recording and Playback.

Common issues	Common tasks
Notification About Participants Being Unable to See Shared Content	Share Your Desktop at http://go.microsoft.com/fwlink/?LinkId=212116
Notification About Switching to Basic Color	Choose an Open Program to Share at http://go.microsoft.com/fwlink/?LinkId=212117
Participants Cannot See the Full User Interface in Word	Start a Lync 2010 Sharing Session in Word, PowerPoint, or Excel at http://go.microsoft.com/fwlink/?LinkId=212118
Participants See a Black Window	Stop Sharing Your Desktop, Monitor, or Program at http://go.microsoft.com/fwlink/?LinkId=212119
Participants See Black Squares	Give a PowerPoint Presentation at http://go.microsoft.com/fwlink/?LinkId=212120
Participants See Monochrome Content	Stop Showing the Presentation at http://go.microsoft.com/fwlink/?LinkId=212122
Participants See Previously Shared Content	Control What Others Can View While You’re Presenting at http://go.microsoft.com/fwlink/?LinkId=212125
PowerPoint Audio or Video Not Playing	Upload a PowerPoint File before a Scheduled Meeting at http://go.microsoft.com/fwlink/?LinkId=212127
Quality Issue with Video	Control Who Can Download Your Presentation at http://go.microsoft.com/fwlink/?LinkId=212128
Remote User Cannot Share	Annotate a Presentation at http://go.microsoft.com/fwlink/?LinkId=212129
Unable to Save Shared Content	Save a Copy of the Annotated File at http://go.microsoft.com/fwlink/?LinkId=212132
Unable to Share Content	Insert an Image into Your Presentation at http://go.microsoft.com/fwlink/?LinkId=212131
Unable to Share a Program	Open a New Whiteboard at http://go.microsoft.com/fwlink/?LinkId=212133
	Send a File to a Contact at http://go.microsoft.com/fwlink/?LinkId=212136
	Add a File to a Conversation at http://go.microsoft.com/fwlink/?LinkId=212137
	Send a File to Conference Participants at http://go.microsoft.com/fwlink/?LinkId=212138
	Receive Files at http://go.microsoft.com/fwlink/?LinkId=212139
	Select the Folder for Receiving Saved Files at http://go.microsoft.com/fwlink/?LinkId=212140
	Open Received Files at http://go.microsoft.com/fwlink/?LinkId=212141
	Save Transferred Files at http://go.microsoft.com/fwlink/?LinkId=212142