The A/V Conferencing Server Performance report provides lists the metrics achieved by one or more A/V Conferencing Servers during the specified time period. Use this report to compare the volume and performance of your various A/V Conferencing Servers. You can also isolate the report to show only the experience for specific client types, including Office Communicator, Live Meeting Client, or public switched telephone network (PSTN) clients.
For each A/V Conferencing Server, the report displays the following:
- Number of conferences
- Packet Loss
- Round Trip Time
- Conversational mean opinion score (MOS)
- Sending MOS
- Listening MOS
- Network MOS
- Network MOS Degradation
- Echo Return
- Signal Level
You can sort the results by each column. You can click an A/V Conferencing Server name to see the list of calls handled by that server, and the quality scores for each individual call. In this listing of individual calls, the overall average scores for that A/V Conferencing Server’s calls are shown at the top of each column.
You can filter the data in this report based on the following:
Server name.Select to see data for all the A/V Conferencing
Servers being monitored, or only the servers you select.
Exclude External Calls.Select this to exclude calls where
either the sender or receiver are located outside of the enterprise
network. Note that this is
Trueby default; select
Falseto include external calls in the report.
Client Type.Use this filter to view the quality of calls on
specific client types, such as Office Communicator, Office
Communicator Phone Edition, Office Communications Server 2007 R2
Attendant, Live Meeting Client, or PSTN.
Media Connectivity.Use this to choose only calls that are
directly connected (that is, by users within the enterprise), or
calls that use the A/V Edge service or the HTTP Proxy to be
connected (that is, calls that involve external users).
- Use this report to compare the performance numbers for your
various A/V Conferencing Servers to see if one performs
significantly worse than the others, indicating that it may have
issues that need to be addressed.
- Examine the relative quality of Office Communicator, Office
Communicator Phone Edition, Live Meeting client, and other clients
by using the Client Type filter to see the metrics separately for
each of these types of clients.