When you manage a Microsoft® Office Communications Server 2007 R2 Enterprise Voice deployment, you may need to troubleshoot call quality issues, such as hissing and low volume, and network configuration and connectivity issues. Enterprise Voice deployments involve many components, such as system devices, the network, the interface between your deployment, and the public switched telephone network (PSTN), or a combination of these components. As a result, troubleshooting Enterprise Voice issues can be complex. To assist you in this task, this guide provides the following types of information:

Resolving Enterprise Voice issues may require additional information about hardware or software that is provided by other vendors, which is outside the scope of this guide.

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See Also

Other Resources

VoIP Architecture
Planning for Voice
Deploying Enterprise Voice