See Also
Topic Last Modified: 2010-06-21
Outbound call routing applies to calls that are destined for an IP-PSTN Gateway, SIP Trunk, or PBX. When a user places a call, the server, if necessary, normalizes the phone number to E.164 format and attempts to match it to a SIP URI. If the server is unable to make the match, it applies outbound call routing logic based on the supplied dial string. You define that logic by configuring the server settings described in the following table.
Communications Server 2010 Outbound Call Routing Server Settings
| Object | Description |
|---|---|
|
Dial Plan |
A dial plan defines all phone numbers that can be dialed from a named location. A location contains one or, typically, more normalization rules. |
|
Normalization rule |
A normalization rule is a .NET regular expression that defines a phone number pattern. A set of normalization rules associated with a particular location constitutes a location profile. |
|
Voice policy |
A voice policy associates one or more PSTN usage records with one user or a group of users. |
|
PSTN usage record |
A PSTN usage record specifies a class of call (such as internal, local, or long distance) that can be made by various users, or groups of users, in an organization. |
|
Call Route |
A call route associates target phone numbers with particular IP-PSTN gateways and PSTN usage records. |
In This
Section
This section provides guidelines for configuring the following outbound call routing server settings: