Applies to: Exchange Server 2010 SP3, Exchange Server 2010 SP2
Topic Last Modified: 2012-07-23
In Microsoft Exchange Server 2010, you can set up Unified Messaging (UM) so that your users can log on to their voice mail without using a PIN. By default, Outlook Voice Access users are prompted to enter a PIN to log on to their mailbox and access their voice mail, e-mail, calendar, personal Contacts, the directory, and personal options.
To enable PIN-less logons, you must set the parameter
AllowPinlessVoiceMailAccess to $true on the UM
mailbox policy and set the parameter
PinlessAccessToVoiceMailEnabled to $true on the
UM mailbox. By default, both parameters are set to
$false, which requires an Outlook Voice Access user to
enter their PIN when they access their voice mail.
Setting both parameters to $true allows you to
enable PIN-less logons for a large group of users who are
associated with a UM mailbox and also enable PIN-less logons for a
single UM mailbox or a subset of UM mailboxes. Even if you enable
PIN-less logons for a group of UM-enabled users or a single
UM-enabled user, when they access their e-mail, calendar, personal
Contacts, the directory, or personal options, they'll be prompted
to enter their PIN.
To enable PIN-less logons to voice mail for a user, the following conditions must be met:
- You must have run the following cmdlet on the UM mailbox
policy:
Set-UMMailboxPolicy -id MyUMMailboxPolicy -AllowPinlessVoiceMailAccess $true
- You must have run the following cmdlet on the mailbox of the
UM-enabled user:
Set-UMMailbox -id tonys@contoso.com -PinlessAccessToVoiceMailEnabled $true
- The UM-enabled user is associated with the same UM mailbox
policy for which you enabled PIN-less logons.
- The UM-enabled user dials in to Outlook Voice Access from a
phone number that’s been assigned to them.
Note:You can only use the Shell to modify the PIN-less logon settings for a group of UM-enabled users on a UM mailbox policy or on a single UM-enabled user's mailbox.
Looking for other management tasks related to UM mailbox policies? Check out Managing UM Mailbox Policies.
Looking for other management tasks related to UM mailboxes? Check out Managing Unified Messaging Users.
Prerequisites
- A UM dial plan has been created. For detailed steps, see
Create a UM Dial
Plan.
- A UM mailbox policy has been created. For detailed steps, see
Create a UM
Mailbox Policy.
- The user or users have been enabled for UM. For detailed steps,
see Enable a
User for Unified Messaging.
Use the Shell to enable PIN-less access to voice mail for UM-enabled users on a UM mailbox policy
You need to be assigned permissions before you can perform this procedure. To see what permissions you need, see the "UM mailbox policies" entry in the Unified Messaging Permissions topic.
This example enables PIN-less voice mail access on a UM mailbox policy named MyUMMailboxPolicy for users associated with the mailbox policy who dial in to Outlook Voice Access.
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Set-UMMailboxPolicy -id MyUMMailboxPolicy -AllowPinlessVoiceMailAccess $true |
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For information about syntax and parameters, see Set-UMMailboxPolicy.
Use the Shell to enable PIN-less access to voice mail on a UM-enabled user's mailbox
You need to be assigned permissions before you can perform this procedure. To see what permissions you need, see the "UM mailboxes" entry in the Unified Messaging Permissions topic.
This example enables PIN-less voice mail access for the user who dials in to Outlook Voice Access to reach the mailbox named tonys@contoso.com.
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Set-UMMailbox -id tonys@contoso.com -PinlessAccessToVoiceMailEnabled $true |
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For more information about syntax and parameters, see Set-UMMailbox.
Other Tasks
After you enable PIN-less logons for voice mail, you may also want to: