Topic Last Modified: 2011-03-11

Common issues and tasks related to managing and interacting with contacts in Microsoft Lync 2010 are listed in the following table. Issues are problems that require troubleshooting. If a user needs help troubleshooting a common issue, click the issue to learn how to resolve it. To help a user perform a common task, click the URL next to the task to see the related how-to topic at the Lync Help and How-to website.

For additional issues and tasks related to interacting with contacts, see Presence and Instant Messaging, Making and Receiving Lync Calls, and Meetings and Conference Calls.

Common issues Common tasks

Duplicate Contacts in Outlook and Lync 2010 Search Results

Build Your Contacts List at

Unavailable Buttons on a Contact Card or the Contacts List

Send an Instant or Email Message, or Start a Call at

Start a Conference Call at

Schedule a Meeting with a Contact at

Organize Contacts at

Sort and Display Your Contacts at

Move, Copy, and Remove Contacts at

Create a Group at

Add People Outside Your Company to Your Contacts List at

How Do I Add a Federated Contact to My Contacts List? at

Select Multiple Contacts at

View a Contact Card at

Personalize Your Contact Information at

Change Your Picture Settings at

Pin or Unpin a Frequent Contact to the Top of a Group at

Pin and Unpin a Contact Card to Your Desktop at

Tag a Contact at

Enable Privacy Mode at

Change the Privacy Relationship for a Contact at