Topic Last Modified: 2011-03-11

Common issues and tasks related to managing and interacting with contacts in Microsoft Lync 2010 are listed in the following table. Issues are problems that require troubleshooting. If a user needs help troubleshooting a common issue, click the issue to learn how to resolve it. To help a user perform a common task, click the URL next to the task to see the related how-to topic at the Lync Help and How-to website.

Note:
For additional issues and tasks related to interacting with contacts, see Presence and Instant Messaging, Making and Receiving Lync Calls, and Meetings and Conference Calls.

Common issues Common tasks

Duplicate Contacts in Outlook and Lync 2010 Search Results

Build Your Contacts List at http://go.microsoft.com/fwlink/?LinkId=212027

Unavailable Buttons on a Contact Card or the Contacts List

Send an Instant or Email Message, or Start a Call at http://go.microsoft.com/fwlink/?LinkId=212035

Start a Conference Call at http://go.microsoft.com/fwlink/?LinkId=212037

Schedule a Meeting with a Contact at http://go.microsoft.com/fwlink/?LinkId=212038

Organize Contacts at http://go.microsoft.com/fwlink/?LinkId=212039

Sort and Display Your Contacts at http://go.microsoft.com/fwlink/?LinkId=212040

Move, Copy, and Remove Contacts at http://go.microsoft.com/fwlink/?LinkId=212041

Create a Group at http://go.microsoft.com/fwlink/?LinkId=212042

Add People Outside Your Company to Your Contacts List at http://go.microsoft.com/fwlink/?LinkId=212043

How Do I Add a Federated Contact to My Contacts List? at http://go.microsoft.com/fwlink/?LinkId=212044

Select Multiple Contacts at http://go.microsoft.com/fwlink/?LinkId=212045

View a Contact Card at http://go.microsoft.com/fwlink/?LinkId=212046

Personalize Your Contact Information at http://go.microsoft.com/fwlink/?LinkId=212048

Change Your Picture Settings at http://go.microsoft.com/fwlink/?LinkId=213166

Pin or Unpin a Frequent Contact to the Top of a Group at http://go.microsoft.com/fwlink/?LinkId=212050

Pin and Unpin a Contact Card to Your Desktop at http://go.microsoft.com/fwlink/?LinkId=212051

Tag a Contact at http://go.microsoft.com/fwlink/?LinkId=212052

Enable Privacy Mode at http://go.microsoft.com/fwlink/?LinkId=212053

Change the Privacy Relationship for a Contact at http://go.microsoft.com/fwlink/?LinkId=212054