Topic Last Modified: 2011-03-11

Common issues and tasks related to meetings and conference calls in Microsoft Lync 2010 are listed in the following table. Issues are problems that require troubleshooting. If a user needs help troubleshooting a common issue, click the issue to learn how to resolve it. To help a user perform a common task, click the URL next to the task to see the related how-to topic at the Lync Help and How-to website.

Note:
If the user’s question is about sharing or collaborating during meetings, see Sharing or Collaboration. To help users record and play back meeting content, see Recording and Playback. For details about troubleshooting audio and video issues, such as audio that is cutting out or echoing, see Audio and Video.

Common issues Common tasks

Error Message When Using Live Meeting

Create a Meeting Request for an Online Meeting or Conference Call at http://go.microsoft.com/fwlink/?LinkId=212096

Error Message When Using the Online Meeting Add-In for Lync 2010

Start an Unscheduled Online Meeting or Conference Call at http://go.microsoft.com/fwlink/?LinkId=212097

Outlook 2003 Stopped Responding

Join from a Computer with Lync 2010 Installed at http://go.microsoft.com/fwlink/?LinkId=213249

Unable to Join

Join from a Computer without Lync 2010 Installed at http://go.microsoft.com/fwlink/?LinkId=212099

Unable to Schedule

Join a Meeting or Conference Call by Phone at http://go.microsoft.com/fwlink/?LinkId=212100

User Listed as Guest

Join an Unscheduled Meeting at http://go.microsoft.com/fwlink/?LinkId=212101

Wrong Dial-In Number in Meeting Request

Schedule an Online Meeting on Behalf of Someone Else at http://go.microsoft.com/fwlink/?LinkId=212102

Conduct a Meeting as a Presenter at http://go.microsoft.com/fwlink/?LinkId=212104

Set Up Audio and Video at http://go.microsoft.com/fwlink/?LinkId=212107

Set Access and Presenter Options at http://go.microsoft.com/fwlink/?LinkId=212109

Set Audio and Phone Options at http://go.microsoft.com/fwlink/?LinkId=212111

Set Language Options at http://go.microsoft.com/fwlink/?LinkId=212112

Change Meeting Options During the Meeting at http://go.microsoft.com/fwlink/?LinkId=212113

Save Recorded Meetings at http://go.microsoft.com/fwlink/?LinkId=212114