When you upload a unified communications (UC) device update to the Device Update Service Management Console, it appears on the Pending Updatestab of the Management Console. Then, you can either approve or reject the update. Approving the update moves it to the Deployed Updatestab and makes it available to your organization’s UC devices. When a device connects to Device Update Service, it automatically receives a deployed update that is appropriate to the type of device. As a best practice, you should test new updates to ensure that they function properly on your UC devices before you approve them.

Devices always receive an approved update as long as the version number of the update is different than the version number of the update currently installed on the device, even if the approved update is older than the installed update.

If you do not want an update to be deployed to your organization’s devices, you can reject it rather than approving it. Rejecting the update removes it from the Management Console.

RoundTable updates are always deployed once they are uploaded, whether they are approved or not. To avoid confusion, you should always approve RoundTable updates so that they display on the Deployed Updatestab.
RoundTable update cabinet files always contain a generic copy of RTConfig.xml. Be aware that this file will automatically overwrite any custom configuration files that you have created for your RoundTable devices that have the same file name.
When working with updates, remember that a separate instance of Device Update Service runs in each pool. When you upload, approve, reject, or roll back an update, this action takes effect only for the current pool.

To approve an update

  1. On the Pending Updatestab of the Device Update Service Management Console, click the update to approve it. Use CTRL+click to select multiple updates.

  2. Click Approve.

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