Applies to: Exchange Server 2007 SP3, Exchange Server 2007 SP2, Exchange Server 2007 SP1
Topic Last Modified: 2007-07-24

A managed folder is a folder in a user's mailbox to which messaging records management (MRM) has been applied. There are two types of managed folders:

Managed custom folders are a premium feature of MRM. Each mailbox that has managed custom folders requires an Exchange Server Enterprise client access license (CAL). Managed default folders require only an Exchange Server Standard CAL. To learn more about the licensing requirements for MRM, see "Client Access Licenses and MRM" in Understanding Messaging Records Management.

The retention and journaling of messages in managed folders are controlled by managed content settings that are applied to the folder.

After you create a managed custom folder and are ready to put it to use, you add it to users' mailboxes by running the managed folder mailbox assistant. Alternatively, users can add managed folders to their own mailboxes by using a Web services site that is hosted within their organization. For more information about using Web services with Microsoft Exchange Server 2007, see the Microsoft Exchange Server 2007 SDK Documentation.

Managed custom folders are typically given names that reflect their intended role in users' mailboxes. For example, a managed custom folder for personal e-mail might be given the name Personal E-mail.

You can use the Exchange Management Shell to manage all aspects of managed custom folders. For more information, see the following topics: 

When you select a managed folder in the result pane, the following actions are available either by right-clicking the folder name or by using the action pane.

New Managed Content Settings

Select New Managed Content Settings to start the New Managed Content Settings wizard. Managed content settings help you control how the contents of managed folders are handled. By applying managed content settings to managed folders, you can control the contents in ways that are not possible with folders that do not have managed content settings. For example, the managed content settings that you apply to a user's Inbox folder could specify that its contents should be automatically deleted or moved to another folder after 60 days. To learn more about managed folders and managed content settings, see Understanding Messaging Records Management.


Click Remove to remove the managed folder.


Click Properties to view or change the properties of the selected managed folder.

For More Information

For more information about managed custom folders and messaging records management, see Managing Messaging Records Management.