Applies to: Exchange Server 2010 SP3, Exchange Server 2010 SP2

Topic Last Modified: 2012-07-23

This roadmap helps you get acquainted with all the features in Microsoft Exchange Server 2010. The first section lists all the features that can be managed by using either the Exchange Management Console (EMC) or the Exchange Management Shell. This section also shows you how to navigate to the feature in the EMC and provides a link to the corresponding management topic.

However, not all features and tasks can be managed in the EMC. Therefore, the second section lists the features that can be managed only in the Shell and provides links to the corresponding cmdlet reference topic.

Important:
If you're looking for a feature that was in Exchange Server 2007 or Exchange Server 2003 and you can't find it in this topic, the feature may have been renamed or removed in Exchange 2010. For more information, see Discontinued Features.

Features Managed in the EMC and the Shell

The following table is organized alphabetically by feature. It includes the click path that shows you how to get to the feature and the related topics that explain how to manage the feature.

Note:
This table shows how to locate features in the EMC. However, because all features can be managed by using the Shell, the management topics include both the EMC and Shell procedures.

The click paths follow the EMC layout from left to right, starting in the console tree and working toward the action pane. For example, consider the following click path for managing Exchange certificates: Server Configuration > (Select Server) > Exchange Certificates > (Select Certificate). The following illustration maps this click path from the console tree, to the result pane, to the work pane, and then finally to the action pane that lists options for managing the specified certificate.

EMC Roadmap pathed out

Exchange 2010 features managed in the EMC and Shell

Feature How to get there in the EMC Related management topics

Accepted domains

Organization Configuration > Hub Transport > Accepted Domains tab

Edge Transport > Accepted Domains tab

Managing Accepted and Remote Domains

Address book policies

Organization Configuration > Mailbox > Address Book Policies tab

Managing Address Book Policies

Address book policies, apply to user

Recipient Configuration > Mailbox > (Select Mailbox) > Properties > Mailbox Settings tab > Address Book Policy > Properties

Assign an Address Book Policy to a Mail User

Address lists

Organization Configuration > Mailbox > Address Lists tab

Managing Address Lists

Archive quotas, apply to mailbox

Recipient Configuration > Mailbox > (Select Mailbox) > Properties > Mailbox Settings tab > Archive Quota > Properties

Configure Archive Quotas for a Personal (On-Premises) Archive

Best Practices Analyzer

Toolbox > Best Practices Analyzer > Open Tool

Microsoft Exchange Analyzers

Calendar settings, apply to mailbox

Recipient Configuration > Mailbox > (Select Mailbox) Properties > Calendar Settings tab

Managing User Mailboxes

Client Access server settings

Server Configuration > Client Access > (Select Server) > Properties

Managing Client Access Servers

Content filtering

Edge Transport > (Select Server) > Anti-spam tab > Content Filtering

Configure Content Filtering Properties

Customer Experience Improvement Program, opt-in or opt-out organization

Microsoft Exchange On-Premises > Customer Feedback tab

Opt-in or Opt-out of the Customer Experience Improvement Program

Customer Experience Improvement Program, opt-in or opt-out servers

Server Configuration > (Select Server) > Properties > Customer Feedback Options tab

Server Configuration > (Select Server Role Node) > (Select Server) > Properties > Customer Feedback Options tab

Opt-in or Opt-out of the Customer Experience Improvement Program

Database availability group networks

Organization Configuration > Mailbox > Database Availability Groups tab > (Select Database Availability Group) > Networks tab

Create a Database Availability Group Network

Configure Database Availability Group Network Properties

Database availability groups

Organization Configuration > Mailbox > Database Availability Groups tab

Managing Database Availability Groups

Database copies

Organization Configuration > Mailbox > Database Management tab > (Select Mailbox Database) > Database Copies tab

Managing Mailbox Database Copies

Database switchover

Organization Configuration > Mailbox > Database Management tab

Organization Configuration > Mailbox > Database Management tab > (Select Mailbox Database) > Database Copies tab

Switchovers and Failovers

Databases

Organization Configuration > Mailbox > Database Management tab

Managing Mailbox Databases

Managing Public Folder Databases

Details Templates Editor

Toolbox > Details Templates Editor > Open Tool

Managing Details Templates

Diagnostic logging

Server Configuration > Mailbox > (Select Server) > Manage Diagnostic Logging Properties

Manage Diagnostic Logging Levels

Distribution groups

Recipient Configuration > Distribution Group

Managing Distribution Groups

Dynamic distribution groups

Recipient Configuration > Distribution Group

Managing Distribution Groups

Edge Subscriptions

Organization Configuration > Hub Transport > Edge Subscriptions tab

Managing Edge Subscriptions

Edge Transport server settings

Edge Transport > (Select Server) > Properties

Managing Transport Servers

E-mail address policies

Organization Configuration > Hub Transport > E-mail Address Policies tab

Managing E-Mail Address Policies

E-mail addresses, apply to public folder

Toolbox > Public Folder Management Console > Default Public Folders > (Select Mail-Enabled Public Folder) > Properties > E-Mail Addresses tab

Configure Public Folder Properties

E-mail addresses, apply to recipient

Recipient Configuration > (Select Recipient) > Properties > E-Mail Addresses tab

Configure User and Resource Mailbox Properties

Configure Mail User Properties

Configure Mail Contact Properties

Configure Distribution Group Properties

Configure Dynamic Distribution Group Properties

Exchange ActiveSync mailbox policies

Organization Configuration > Client Access > Exchange ActiveSync Mailbox Policies tab

Managing Exchange ActiveSync with Policies

Exchange ActiveSync mailbox policies, apply to mailbox

Recipient Configuration > Mailbox > (Select Mailbox) > Properties > Mailbox Features tab > Exchange ActiveSync > Properties

Add Users to an Exchange ActiveSync Mailbox Policy

Exchange Control Panel Web site

Server Configuration > Client Access > Exchange Control Panel tab > (Select Web Site) > Properties

Configure ECP Virtual Directory Properties

External Client Access domains

Server Configuration > Client Access > Configure External Client Access Domain

Configure External Client Access Namespaces

Federation trusts

Organization Configuration > Federation Trust tab

Managing Federation

Full Access permission, mailbox

Recipient Configuration > Mailbox > (Select Mailbox) > Manage Full Access Permission

Manage Full Access Permissions

Hub Transport server settings

Server Configuration > Hub Transport > (Select Server) > Properties

Managing Transport Servers

IMAP4, configure

Server Configuration > Client Access > POP3 and IMAP4 tab > IMAP4 > Properties

View or Configure IMAP4 Properties

IMAP4, enable, disable, or specify the MIME format for a mailbox

Recipient Configuration > Mailbox > (Select Mailbox) > Properties > Mailbox Features tab > IMAP4

Enable or Disable IMAP4 Access for a User

IP Allow List providers

Edge Transport > (Select Server) > Anti-spam tab > IP Allow List Providers

Configure IP Allow List Providers Properties

IP Allow lists

Edge Transport > (Select Server) > Anti-spam tab > IP Allow List

Configure IP Allow List Properties

IP Block lists

Edge Transport > (Select Server) > Anti-spam tab > IP Block List

Configure IP Block List Properties

IP Block List providers

Edge Transport > (Select Server) > Anti-spam tab > IP Block List Providers

Configure IP Block List Providers Properties

Journal rules

Organization Configuration > Hub Transport > Journal Rules tab

Managing Journaling

License, input key

Server Configuration > Enter Product Key Group

Enter Product Key

License, view server and client licensing information

Microsoft Exchange On-Premises > Collect Organizational Health Data tab

Collect Organizational Health Data

Mail contacts

Recipient Configuration > Mail Contact

Managing Mail Contacts and Mail Users

Mail Flow Troubleshooter

Toolbox > Mail Flow Troubleshooter > Open Tool

NA

Mail users

Recipient Configuration > Mail Contact

Managing Mail Contacts and Mail Users

Mailbox server settings

Server Configuration > Mailbox > (Select Server) > Properties

Managing Mailbox Servers

Mailboxes, configure

Recipient Configuration > Mailbox

Managing User Mailboxes

Mailboxes, disconnected

Recipient Configuration > Disconnected Mailbox

Connect to the Disconnected Mailbox Server

Connect a Disconnected Personal (On-Premises) or Cloud-Based Archive

Mailboxes, move

Recipient Configuration > Mailbox > (Select Mailbox) > New Local Move Request or New Remote Move Request

Managing Move Requests

Mailboxes, remote

Recipient Configuration > Mail Contact

Managing User Mailboxes

MAPI, enable or disable for mailbox

Recipient Configuration > Mailbox > (Select Mailbox) > Properties > Mailbox Features tab > MAPI

Enable or Disable MAPI for a User Mailbox

Message delivery

Organization Configuration > Hub Transport > Global Settings tab > (Select Transport Settings) > Properties > Message Delivery tab

Configure Transport Settings Properties

Message delivery restrictions, apply to recipient

Recipient Configuration > (Select Recipient) > Properties > Mail Flow Settings tab > Message Delivery Restrictions > Properties

Configure Message Delivery Restrictions

Message size restrictions, apply to recipient

Recipient Configuration > (Select Recipient) > Properties > Mail Flow Settings tab > Message Size Restrictions > Properties

Configure Message Size Limits for a Mailbox or a Mail-Enabled Public Folder

Message tracking

Toolbox > Message Tracking > Open Tool > (Log On to Outlook Web App) > (Select to Manage My Organization) > Reporting > Delivery Reports tab

Track Messages with Delivery Reports

Messaging records management (MRM) 2.0: Retention policies

Organization Configuration > Mailbox > Retention Policies and Retention Policy Tags tabs

Deploying Messaging Records Management

Move request, view or remove

Recipient Configuration > Move Request

Managing Move Requests

Offline address book virtual directory, configure

Server Configuration > Client Access > Offline Address Book Distribution tab

Configure Offline Address Book Distribution Properties

Offline address books (OABs)

Organization Configuration > Mailbox > Offline Address Book tab

Managing Offline Address Books

Organization relationships

Organization Configuration > Organization Relationships tab

Managing Federated Delegation

Organizational health, update

Microsoft Exchange On-Premises > Organizational Health tab> Collect Organizational Health Data

Collect Organizational Health Data

Organizational health, view

Microsoft Exchange On-Premises > Organizational Health Data tab

Collect Organizational Health Data

Outlook Anywhere, configure

Server Configuration > Client Access > (Select Server) > Properties > Outlook Anywhere tab

Managing Outlook Anywhere

Outlook Anywhere, enable or disable

Server Configuration > Client Access > (Select Server) > Enable Outlook Anywhere

Enable Outlook Anywhere

Disable Outlook Anywhere

Outlook Web App mailbox policies

Organization Configuration > Client Access > Outlook Web App Mailbox Policies tab

Managing Outlook Web App Mailbox Policies

Outlook Web App mailbox policies, apply to mailbox

Recipient Configuration > Mailbox > (Select Mailbox) > Properties > Mailbox Features tab > Outlook Web App > Properties

Apply an Outlook Web App Mailbox Policy to a Mailbox

Outlook Web App virtual directories, configure

Server Configuration > Client Access > Outlook Web App tab

Managing Outlook Web App Virtual Directories

Performance Monitor

Toolbox > Performance Monitor > Open Tool

Performance and Reliability Monitoring Step-by-Step Guide for Windows Server 2008

Performance Troubleshooter

Toolbox > Performance Troubleshooter > Open Tool

NA

Personal archive, disconnected

Recipient Configuration > Disconnected Mailbox

Connect a Disconnected Personal (On-Premises) or Cloud-Based Archive

Personal archive, create

Recipient Configuration > New Mailbox

Create a Personal (On-Premises) or Cloud-Based Archive for a New Mailbox

Personal archive, enable or disable archive on existing mailbox

Recipient Configuration > Mailbox > (Select Mailbox) > Enable Archive or Disable Archive

Enable a Personal (On-Premises) or Cloud-Based Archive for an Existing Mailbox

Personal archive, move

Recipient Configuration > Mailbox > (Select Archive Mailbox) > New Local Move Request or New Remote Move Request > Move only the archive mailbox

Create a Local Move Request

Create a Remote Move Request That has Exchange 2010 in Both Forests

POP3, configure

Server Configuration > Client Access > (Select Server) > POP3 and IMAP4 tab > POP3 > Properties

Managing POP3 and IMAP4

POP3, enable or disable for mailbox

Recipient Configuration > Mailbox > (Select Mailbox) > Properties > Mailbox Features tab > POP3

Enable or Disable POP3 Access for a User

Public folder databases

Organization Configuration > Mailbox > Database Management tab

Managing Public Folder Databases

Public folder client permissions

Toolbox > Public Folder Management Console > Default Public Folders > (Select Public Folder) > Manage Settings

Use the Public Folder Management Console to Manage Public Folder Settings

Public folder replication settings

Toolbox > Public Folder Management Console > Default Public Folders > (Select Public Folder) > Properties > Replication tab

Configure Public Folder Replication

Public folder replication update

Toolbox > Public Folder Management Console > Default Public Folders > (Select Public Folder) > Update Content

Configure Public Folder Replication

Public folders

Toolbox > Public Folder Management Console > Default Public Folders

Managing Public Folders

Queue Viewer

Toolbox > Queue Viewer > Open Tool

Using Queue Viewer

Receive connectors

Server Configuration > Hub Transport > Receive Connectors

Edge Transport > Receive Connectors

Managing Connectors

Recipient filtering

Edge Transport > (Select Server) > Anti-spam tab > Recipient Filtering

Managing Anti-Spam and Antivirus Features

Remote Connectivity Analyzer

Toolbox > Remote Connectivity Analyzer > Open Tool

Exchange Remote Connectivity Analyzer Tool

Remote domains

Organization Configuration > Hub Transport > Remote Domains tab

Managing Accepted and Remote Domains

Reset Exchange Client Access server virtual directories

Server Configuration > Client Access > (Select Server) > Reset Virtual Directory

Reset Client Access Virtual Directories

Resource mailbox, configure

Recipient Configuration > (Select Resource Mailbox) > Properties

Managing Resource Mailboxes and Scheduling

Role Based Access Control (RBAC) User Editor

Toolbox > Role Based Access Control (RBAC) User Editor > Open Tool > (Log On to Outlook Web App) > Administrator Roles tab and User Roles tab

Administrator Roles Tab

User Roles Tab

Routing Log Viewer

Toolbox > Routing Log Viewer > Open Tool

Using the Routing Log Viewer

Send As permissions, mailbox

Recipient Configuration > Mailbox > (Select Mailbox) > Manage Send As Permission

Manage Send As Permissions for a Mailbox

Send As permissions, mail-enabled public folder

Toolbox > Public Folder Management Console > Default Public Folders > (Select Mail-Enabled Public Folder) > Manage Send As Permission

Manage Send As Permissions for Mail-Enabled Public Folders

Send connectors

Organization Configuration > Hub Transport > Send Connectors tab

Edge Transport > Send Connectors tab

Managing Connectors

Send on behalf, mailbox

Recipient Configuration > Mailbox > (Select Mailbox) > Properties > Mail Flow Settings tab > Delivery Options > Properties

Configure User and Resource Mailbox Properties

Send on behalf, mail-enabled public folder

Toolbox > Public Folder Management Console > Default Public Folders > (Select Mail-Enabled Public Folder) > Properties > Mail Flow Settings tab > Delivery Options > Properties

Configure Public Folder Properties

Sender filtering

Edge Transport > (Select Server) > Anti-spam tab> Sender Filtering

Managing Anti-Spam and Antivirus Features

Sender ID

Edge Transport > (Select Server) > Anti-spam tab > Sender ID

Managing Anti-Spam and Antivirus Features

Sender reputation

Edge Transport > (Select Server) > Anti-spam tab> Sender Reputation

Managing Anti-Spam and Antivirus Features

Server switchover

Server Configuration > Mailbox > (Select Server) > Switchover Server

Perform a Server Switchover

Sharing policies

Organization Configuration > Mailbox > Sharing Policies tab

Managing Federated Delegation

Sharing policies, apply to mailbox

Recipient Configuration > Mailbox > (Select Mailbox) > Properties > Mailbox Settings tab > Sharing > Properties

Managing Federated Delegation

Storage quotas, configure for a mailbox

Recipient Configuration > Mailbox > (Select Mailbox) > Properties > Mailbox Settings tab > Storage Quotas > Properties

Configure Storage Quotas for a Mailbox

Tracking Log Explorer

Toolbox > Tracking Log Explorer > Open Tool

NA

Transport dumpster

Organization Configuration > Hub Transport > Global Settings tab > Transport Settings > Properties > General tab

Configure Transport Settings Properties

Transport limits

Organization Configuration > Hub Transport > Global Settings tab > (Select Transport Settings) > Properties > General tab

Configure Transport Settings Properties

Transport rules

Organization Configuration > Hub Transport > Transport Rules tab

Edge Transport > Transport Rules tab

Managing Transport Rules

Transport settings

Organization Configuration > Hub Transport > Global Settings tab

Configure Transport Settings Properties

UM auto attendants

Organization Configuration > Unified Messaging > UM Auto Attendants tab

Managing UM Auto Attendants

UM dial plans

Organization Configuration > Unified Messaging > UM Dial Plans tab

Managing UM Dial Plans

UM hunt groups

Organization Configuration > Unified Messaging > UM IP Gateways tab > (Select IP Gateway) > UM Hunt Groups tab

Managing UM Hunt Groups

UM IP gateways

Organization Configuration > Unified Messaging > UM IP Gateways tab

Managing UM IP Gateways

UM mailbox policies

Organization Configuration > Unified Messaging > UM Mailbox Policies tab

Managing UM Mailbox Policies

UM-enabled users

Recipient Configuration > Mailbox > (Select Mailbox) > Properties > Mailbox Features tab > Unified Messaging > Properties

Managing Unified Messaging Users

Unified Messaging server settings

Server Configuration > Unified Messaging > Properties

Managing Unified Messaging Servers

Unified Messaging server, enable or disable

Server Configuration > Unified Messaging > (Select UM Server) > Disable Immediately or Disable After Calls

Enable Unified Messaging on Exchange 2010

Disable Unified Messaging on Exchange 2010

Features Managed Only in the Shell

The following table lists features managed only by using the Shell and includes links to the corresponding cmdlet reference topics.

Exchange 2010 features managed only in the Shell

Feature Manage by using

Address rewriting

AddressRewriteEntry cmdlet set

See Transport Cmdlets

Administrator audit logging

Get-AdminAuditLogConfig

Set-AdminAuditLogConfig

New-AdminAuditLogSearch

Search-AdminAuditLog

Write-AdminAuditLog

Attachment filter agent

AttachmentFilterEntry cmdlet set

AttachmentFilterListConfig cmdlet set

See Anti-Spam Cmdlets

Client access array

ClientAccessArray cmdlet set

See Client Access Cmdlets

Cmdlet extension agents

CmdletExtensionAgent cmdlet set

See Cmdlet Extension Agent Cmdlets

Database availability group network encryption and compression

Set-DatabaseAvailabilityGroup

Database availability groups: Datacenter Activation Coordination mode

Set-DatabaseAvailabilityGroup

Database availability groups: replication port

Set-DatabaseAvailabilityGroup

Delivery agent connectors

DeliveryAgentConnector cmdlet set

See Transport Cmdlets

Edge synchronization (EdgeSync) service settings, configure

EdgeSyncServiceConfig cmdlet set

See Transport Cmdlets

EdgeSync, forcing or testing

Start-EdgeSynchronization

Test-EdgeSynchronization

Exchange ActiveSync connectivity, test

Test-ActiveSyncConnectivity

Exchange ActiveSync log, export

Export-ActiveSyncLog

Exchange Control Panel connectivity, test

Test-EcpConnectivity

Exchange Search

Set-MailboxDatabase, with the -IndexEnabled parameter

Test-ExchangeSearch

Get-FailedContentIndexDocuments

Global address lists (GALs)

GlobalAddressList cmdlet set

See Mailbox Cmdlets

IMAP4 connectivity, test

Test-ImapConnectivity

Import\export mailbox data

MailboxImportRequest cmdlet set

MailboxExportRequest cmdlet set

See Understanding Importing and Exporting Files in the Exchange Management Shell

Information Rights Management (IRM), configure

IRMConfiguration cmdlet set

See Messaging Policy and Compliance Cmdlets

IP Allow and Block List providers, test

Test-IPAllowListProvider

Test-IPBlockListProvider

IP site link costs, Exchange-specific

ADSiteLink cmdlet set

See Transport Cmdlets

Mailbox audit logging, configure and search

See Managing Mailbox Audit Logging

Message flow, test

Test-Mailflow

Messaging records management (MRM) 1.0: Managed folders

ManagedFolder cmdlet set

ManagedFolderMailboxPolicy cmdlet set

Start-ManagedFolderAssistant

See Messaging Policy and Compliance Cmdlets

Multi-Mailbox Search

MailboxSearch cmdlet set

See Messaging Policy and Compliance Cmdlets

Offline address book virtual directory, create

New-OABVirtualDirectory

Outlook client connectivity, test end-to-end

Test-OutlookConnectivity

Outlook Protection Rules

OutlookProtectionRule cmdlet set

See Messaging Policy and Compliance Cmdlets

Outlook Web App connectivity, test

Test-OwaConnectivity

Outlook Web App virtual directories, create or remove

New-OwaVirtualDirectory

Remove-OwaVirtualDirectory

Outlook Web services connectivity, test

Test-OutlookWebServices

POP3 connectivity, test

Test-PopConnectivity

PowerShell, test connectivity

Test-PowerShellConnectivity

PowerShell, virtual directories

PowerShellVirtualDirectory cmdlet set

See Client Access Cmdlets

RBAC management role assignment Policies

RoleAssignmentPolicy cmdlet set

See Permissions Cmdlets

RBAC management role groups

RoleGroup cmdlet set

RoleGroupMember cmdlet set

See Permissions Cmdlets

RBAC management roles

ManagementRole cmdlet set

See Permissions Cmdlets

RBAC management role entries

ManagementRoleEntry cmdlet set

See Permissions Cmdlets

RBAC management role assignments

ManagementRoleAssignment cmdlet set

See Permissions Cmdlets

RBAC management scopes

ManagementScope cmdlet set

See Permissions Cmdlets

Recovery database, create

New-MailboxDatabase

Recovery database, extract data

Restore-Mailbox

Recovery items

Set-Mailbox, using the following parameters:

  • RecoverableItemsQuota

  • RecoverableItemsWarningQuota

  • SingleItemRecoveryEnabled

Routing group connectors

RoutingGroupConnector cmdlet set

See Transport Cmdlets

Safelist aggregation, force

Update-SafeList cmdlet set

See Transport Cmdlets

Search mailbox and delete items

Search-Mailbox

Sender ID, test

Test-SenderId

Service e-mail channel

ServiceEmailChannel cmdlet set

See Client Access Cmdlets

Transport agents

TransportAgent cmdlet set

See Transport Cmdlets

Transport latency, calculating

MessageLatencyReport cmdlet set

See Transport Cmdlets

Transport pipeline analysis

Get-TransportPipeline

UM connectivity, test

Test-UMConnectivity

UM incoming calls, view active

Get-UMActiveCalls

Web services connectivity, test

Test-WebServicesConnectivity

X.400 authoritative domains

X400AuthoritativeDomains cmdlet set

See Transport Cmdlets