The Telephone Access Numbers box specifies the telephone number or telephone numbers that users can dial to access their messages, calendar, and contacts by using Outlook Voice Access. The numbers that are in this box are referred to as subscriber access numbers, pilot ID numbers, pilot IDs, or pilot numbers, and are configured on a UM dial plan. The telephone access numbers that are listed in this box are configured in the Telephone access numbers section on the Subscriber Access tab of a UM dial plan. These telephone numbers apply to all users who are members of the UM dial plan. For more information about how to configure a UM dial plan, see How to Modify a Unified Messaging Dial Plan.

The Reset PIN button lets users reset their voice mail PIN. The PIN is used to access their mailbox and calendar information. For more information about how to reset a voice mail PIN, see How to Reset the Voice Mail PIN.

The Choose the folder to read when accessing e-mail messages from a phone option lets users specify which e-mail folder to read e-mail, voice mail, or other messages from when they use Outlook Voice Access. The Change Folder button lets users select which mailbox folder will be read. By default, the Inbox is selected as the folder to use when users access messages from a telephone by using Outlook Voice Access. For more information about how to configure the e-mail folder for Outlook Voice Access, see How to Configure the E-Mail Folder for Outlook Voice Access.

The telephone number in the Play on Phone number box determines the telephone number that the Unified Messaging system calls when the user is using the Play on Phone feature. By default, the telephone number is set to the user's extension number, but can be changed by the user. For more information about how to configure a Play on Phone number, see How to Configure a Play on Phone Number.

Users can use the Choose the greeting played to callers when leaving a message option on the Voice Mail tab to select the type of greeting that callers will hear when they reach the user's voice mail.

• Voice-mail greeting is the default selection and is the regular voice mail greeting. It is the greeting that is used when the user is in the office but away from their desk for a short time.
  
  
• The Out of Office voice mail greeting is generally used when a user is not in the office or is away for an extended time.
  
  

For more information about how to record a voice mail greeting, see How to Record Voice Mail Greetings.

For more information about how to choose a voice mail greeting, see How to Choose a Voice Mail Greeting.

Clicking the Call button calls the Play on Phone number and plays the greeting to the user on their telephone. Users can also use this option to play or record a new greeting from a telephone.

Users can specify whether they want to receive missed call notification messages from the Exchange 2007 Unified Messaging server by using the Send an e-mail to my Inbox when I miss a phone call check box. When this box is selected, the user receives notifications when callers try to contact them but do not leave voice messages. By default, the Send an e-mail to my Inbox when I miss a phone call box is selected.

For more information about how to enable missed call notifications, see How to Enable Missed Call Notifications.

For more information about how to disable missed call notifications, see How to Disable Missed Call Notifications.

Note:
For many of the voice mail options that are included in Outlook 2007 and Exchange 2007 Outlook Web Access to function correctly, the Client Access server role must be installed on a computer that is running Exchange Server 2007 and Autodiscover must be configured correctly.