Topic Last Modified: 2013-12-17

Since May, 2013 Lync Online has offered set of preconfigured reports that provide administrators with a quick overview of Lync Online usage in their organization. For example, the IM and audio sessions report enables administrators to see, at a glance, information about the total number of peer-to-peer instant messaging and peer-to-peer audio sessions that their users have participated in:

This data can be viewed on a daily, weekly, or monthly basis, meaning that administrators can look for such things as adoption rate (for example, are users participating in more conferences in June than they were in March), and usage trends (for example, administrators might see that twice as many audio/video sessions are conducted on Thursdays as are conducted on Tuesdays). This data can be invaluable in areas as diverse as: determining network bandwidth allocation; planning for future expansion and upgrades; and designing user education and training.

Note that you must have an Office 365 subscription that includes both Lync Online and Exchange Online in order to access these reports.

Information about the Lync Online can be found in the following topics:

• Accessing and Using Lync Online Reports

• The Lync Online Reports

  • The IM and Audio Sessions Report

  • The Video, Application Sharing, and File Transfers Report

  • The IM and Audio/Video Conferences Report

  • The Application Sharing, Web, and Dial-in Conferences Report

• The Lync Online Reporting Cmdlets and REST Web Service

• The Active Users Report

• The Audio Minutes and Video Minutes Report

• The Audio/Video Conference Minutes Report

See Also