Microsoft Office Communications Server 2010
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Welcome to Microsoft Communications Server 2010
Legal Information
Getting Started
New Server Features
Operating System and Processor Support
Topology Changes
Communications Server Sites
New A/V Conferencing Server Role
Other Topology Changes
New Management and Administration Tools
New Topology Builder Tool
New Central Management Database
New Communications Server Management Shell
New Role-Based Access Control Feature
New Web-Based Management Tools
New DNS Load Balancing Feature
New Server Draining Feature
New Presence Features
New Conferencing Features
New Features for External User Access
New Enterprise Voice Features
Enhanced Voice Resiliency in Central Sites and Branch Offices
New Call Admission Control (Bandwidth Management) Feature
Mediation Server Bypass
Emergency Dialing (E9-1-1)
New Mediation Server and Gateway Topologies
Configuring Call Translation Rules
New Call Management Features
New Response Group Application Features
New Announcement Application
New Call Park Application
New Monitoring Server Features
New Archiving Server Features
New Client Features
Communicator 2010 New Features
What's New in Client Deployment
Planning
Planning for Your Organization
Beginning the Planning Process
Topology Basics You Must Know Before Planning
Sites
Server Roles
Initial Planning Decisions
Reference Topologies
Reference Topology With Limited High Availability
Reference Topology With High Availability and a Single Datacenter
Reference Topology for Multiple Datacenters
Preparing Your Environment
Preparing Windows Server 2008
Windows Server 2008 Support
Windows Updates Requirements
Active Directory Domain Services Support
Domain Name System (DNS) Support
Certificate Infrastructure Support
Internet Information Services Support
Message Queuing
Additional Software Requirements
Microsoft .NET Framework Requirements
Microsoft Visual C++ 2008 Redistributable Package Requirements
Windows Media Format Runtime Requirements
Windows PowerShell Version 2.0
Supported Back-End Database Servers
Windows Installer Version 4.5
Download Additional Software
Determining Your Infrastructure Requirements
Network Infrastructure Requirements
Active Directory Infrastructure Requirements
Domain Name System (DNS) Requirements
DNS Requirements for Servers
DNS Requirements for Enterprise Pools and Standard Edition Servers
DNS Requirements for Enterprise Pools
DNS Requirements for Standard Edition Servers
DNS Requirements for Simple URLs
Determining DNS Requirements
DNS Requirements for Automatic Client Sign-In
Certificate Infrastructure Requirements
Certificate Requirements for Internal Servers
Certificate Requirements for External User Access
Port Requirements
Ports and Protocols
IPsec Exceptions
Internet Information Services (IIS) Requirements
IIS Requirements for Enterprise Pools and Standard Edition Servers
Planning for Communications Server 2010 (Beta Refresh)
IM and Presence
Features and Functionality of IM and Presence
Planning for IM and Presence
Topologies and Components for IM and Presence
Requirements for IM and Presence
Conferencing
Planning for Conferencing
Web Conferencing and A/V Conferencing
Features and Functionality of Web Conferencing and A/V Conferencing
Topologies for Web Conferencing and A/V Conferencing
Conferencing Topologies for Standard Edition
Conferencing Topologies for Enterprise Edition
Components for Web Conferencing and A/V Conferencing
Conferencing Components for Standard Edition
Conferencing Components for Enterprise Edition
Requirements for Conferencing
Dial-In Conferencing
Dial-In Conferencing Capabilities
Topologies Supporting Dial-In Conferencing
Components Used for Dial-In Conferencing
Requirements for Dial-In Conferencing
Planning for Dial-In Conferencing
Deployment Process for Dial-In Conferencing
External User Access
Overview of External User Access
External Communications Capabilities
Planning for External User Access
Planning Process
Data Collection
Choosing a Topology
Determining DNS Requirements
Determining Firewall and 50k Port Range Requirements
Planning for Certificates
Changes in Communications Server 2010 that Affect Planning
Certificate Requirements for External User Access
New Load Balancing Requirements
Network Address Translation
Simple URL Options
Reverse Proxy Publishing
Coexistence Changes
Topologies for External User Access
Reference Architecture
Reference Architecture 1: Single Consolidated Edge
Reference Architecture 2: Scaled Consolidated Edge (DNS Load Balanced)
Reference Architecture 3: Scaled Consolidated Edge (Hardware Load Balanced)
Components Required for External User Access
System Requirements for Edge Components
Hardware and Software Requirements for Edge Components
Supported Server Collocation for Edge Components
Deployment Best Practices for External User Access
Enterprise Voice
Capabilities of Enterprise Voice
Using the Communications Server 2010 Planning Tool to Plan for Enterprise Voice
Topology Basics You Must Know Before Planning
Sites
Server Roles
Planning for Enterprise Voice
Assessing Your Topology for Enterprise Voice
Estimating Voice Usage and Traffic
Moving Users to Enterprise Voice
PSTN Connectivity
SIP Trunks
Why Use SIP Trunking?
How Do I Implement SIP Trunking?
The ITSP Side of SIP Trunk Connections
SIP Trunking Topologies
Branch Site SIP Trunks
SIP Trunking Deployment Overview
Direct SIP Links
Direct SIP Deployment Options
IP-PSTN Gateways
Multiple Gateway Support
Translation Rules
Planning Outbound Call Routing
Dial Plans and Normalization Rules
Voice Policies
PSTN Usage Records
Voice Routes
Exchange Unified Messaging Integration
Features of Integrated Unified Messaging and Communications Server
Components and Topologies for Unified Messaging
Guidelines for Integrating Unified Messaging and Communications Server
Deployment Process for Integrating Unified Messaging and Communications Server
Call Admission Control
Overview of Call Admission Control
Planning for Call Admission Control
Example: Gathering the Required Information for Call Admission Control
Infrastructure Requirements for Call Admission Control
Deployment Best Practices for Call Admission Control
Deployment Process for Call Admission Control
Emergency Services (E9-1-1)
Overview of E9-1-1
Components for E9-1-1
Client Enablement
Determining Location Information
Deployment Process for E9-1-1
Media Bypass
Private Telephone Lines
Planning for Call Management Features
Capabilities of Call Management
Supported Topologies for Call Management
Requirements for Call Management
Hardware and Software Requirements for Call Management
Port Requirements for Call Management
Audio File Requirements for Call Management
Call Park Audio File Requirements
Response Group Audio File Requirements
Call Park Application
Components Used by Call Park
Clients Supported for Call Park
Deployment Process for Call Park
Response Group Application
Components Used by Response Group
Clients Supported for Response Group
Response Group Configuration Tool Requirements
Capacity Planning for Response Group
Deployment Process for Response Group
Announcement Application
Components Used by Announcements
Deployment Process for Announcements
Providing High Availability for Enterprise Voice
Central Site Voice Resilience
Branch-Site Resiliency
Branch-Site Resiliency Features
Branch-Site Resiliency Solutions
Branch-Site Resiliency Requirements
Components Required for Enterprise Voice
Front End Server VoIP Components
Mediation Server Component
Multiple Gateway Support
Call Admission Control and Mediation Server
Enhanced 9-1-1 (E9-1-1) and Mediation Server
Media Bypass and Mediation Server
Components and Topologies for Mediation Server
Deployment Guidelines for Mediation Server
PSTN Connectivity Components
Perimeter Network VoIP Components
Quality Considerations for Enterprise Voice
Planning for Monitoring
Deployment Guidelines for Enterprise Voice
Deployment Process Overview for Enterprise Voice
Device Update Service
Other Server Components
Director
Overview of Director
Components and Topologies for Director
Requirements for Director
Archiving Server
Migrating Applications Built on Microsoft Unified Communications Managed API (UCMA) 2.0 Core SDK
Manageability
Communications Server Control Panel
Communications Server Management Shell
Role-Based Access Control
RBAC Topic
DNS Load Balancing
Server Draining
Running in a Virtualized Environment
Planning for Clients and Devices in Communications Server 2010 (Beta Refresh)
Planning for Clients
Client Planning Overview
What's New in Client Deployment
Deciding Which Clients To Deploy
Client Comparison Tables
Client System Requirements
Communicator and Online Meeting Add-in for Outlook System Requirements
Communications Server 2010 (Beta Refresh) Attendant System Requirements
Communicator Web App Supported Platforms
Key Client Policies and Settings
Client Configuration Overview
Planning for Client Migration
Client Planning Steps during Migration
Migration Considerations for Online Meetings
Client Version Check
Migrating User Settings to Communications Server 2010 (Beta Refresh)
Planning for Devices
Devices in Communications Server
What's New for Devices
Choosing New Devices
Desk Phone Comparison Table
Common Area Phone and Conferencing Device Comparison Table
Planning to Deploy Devices
Supported Topologies for Devices
Required Communications Server 2010 (Beta Refresh) Components for Devices
System and Infrastructure Requirements for Devices
Deployment Guidelines and Process for Devices
Planning to Manage and Troubleshoot Devices
Tools and Services for Managing and Troubleshooting Devices
Updating Devices
Monitoring and Troubleshooting Devices
Appendices: Planning for Devices
Appendix A: Configuring Common Area Phones
Appendix B: Configuring Analog Gateways and Devices
Compatibility and Integration
Client Interoperability
Communicator Compatibility
Communicator Integration
Deployment
Preparing Active Directory Domain Services for Communications Server 2010
Active Directory Infrastructure Requirements
Overview of Active Directory Domain Services Preparation
Preparing Active Directory Domain Services
Running Schema Preparation
Using Setup to Run Schema Preparation
Using Cmdlets to Run Schema Preparation
Running Forest Preparation
Using Setup to Run Forest Preparation
Using Cmdlets to Run Forest Preparation
Using Cmdlets to Reverse Forest Preparation
Running Domain Preparation
Using Setup to Run Domain Preparation
Using Cmdlets to Run Domain Preparation
Using Cmdlets to Reverse Domain Preparation
Preparing a Locked Down Active Directory Domain Services
Authenticated User Permissions Are Removed
Permissions Inheritance Is Disabled on Computers, Users, or InetOrgPerson Containers
Granting Permissions
Granting Setup Permissions
Granting Organizational Unit Permissions
Active Directory Domain Service Reference
Changes Made by Forest Preparation
Changes Made by Domain Preparation
Active Directory Schema Modified by Communications Server 2010
Using the Planning Tool to Design the Topology (Optional)
Requirements for the Planning Tool
Install the Planning Tool
Design a Topology in the Planning Tool
Deploying Communications Server 2010 (Beta Refresh)
Deploying an Enterprise Edition Pool
Defining the Topology in Topology Builder
Topology Builder Requirements for Installation, Publishing, and Administration
Install Topology Builder with the Administration Tools
Define and Configure the Topology
Import the Topology File from the Planning Tool (Optional)
Define and Configure a Topology in Topology Builder
Define and Configure a Front End Pool
Save a Copy of the Topology Design for Importation to the First Front End Server
Preparing the Production Environment
Production Environment Requirements
Acquire and Set Up Hardware and System Infrastructure
Setting Up Kerberos Authentication
Configure SQL Server for Communications Server 2010
Configure SQL Server
Configure Firewall Exceptions
Configure Web Services
Configure DNS Records for an Enterprise Pool
DNS Requirements for an Enterprise Pool
DNS Requirements for Simple URLs
Configure DNS Host Records
Create and Verify DNS SRV Records
Configure DNS for Load Balancing
Configure the Administrative Access URL
Finalizing and Implementing the Topology Design
Install Topology Builder with the Administration Tools
Import the Topology Definition to the First Front End Server
Publish the Topology
Setting Up Front End Servers and the Enterprise Pool
Install the Local Configuration Store
Install Front End Servers
Delegate Setup Permissions
Configure Certificates for Front End Servers
Start Services on Front End Servers
Test the Pool Deployment
Adding Server Roles to the Enterprise Pool
Adding a Director to the Enterprise Pool
Define the Director in Topology Builder
Publish the Topology
Install the Local Configuration Store
Install Communications Server 2010 on the Director
Configure Certificates for the Director
Start Services on the Director
Adding a Standalone A/V Conferencing Server to the Pool
Define the A/V Conferencing Server in Topology Builder
Publish the Topology
Install the Local Configuration Store
Install Communications Server 2010 on the A/V Conferencing Server
Configure Certificates for Standalone A/V Conferencing Servers
Start Services on the A/V Conferencing Server
Adding a Standalone Mediation Server
Deploying a Standard Edition Server
Deploying Edge Servers
Edge Deployment Overview
Deployment Process for External User Access
Edge Deployment Tools
Deployment Best Practices for External User Access
Preparing for Installation of Servers in the Perimeter Network
System Requirements for Edge Components
Hardware and Software Requirements for Edge Components
Supported Server Collocation for Edge Components
Configure DNS for Edge Support
Determining DNS Requirements
Configure DNS Records for Edge Support
Configure the DNS Suffix for Edge Servers
Configure Firewalls and Ports for External User Access
Determining Firewall and 50k Port Range Requirements
Configure Ports on the Firewall of the Edge Servers
Topologies for External User Access
Request Edge Certificates
Request Certificates from a Public CA
Request Certificates from an Internal Enterprise CA
Prepare for Support of Public IM Connectivity
Setting Up Edge Servers
Setting Up Network Interfaces for Edge Servers
Install Prerequisite Software on Edge Servers
Export Your Topology and Copy It to External Media for Edge Installation
Install Edge Servers
Set Up Edge Certificates
Certificate Requirements for External User Access
Set Up Certificates for the Internal Edge Interface
Set Up Certificates for the External Edge Interface
Set Up Certificates for the Reverse Proxy
Start Edge Servers
Setting Up Reverse Proxy Servers
Configuring Support for External User Access
Enable and Configure Remote User Access
Configure Access for Federated Partners
Monitor and Control Federated Partner Access
Enable and Configure Anonymous Participation in Conferences
Configure IM Provider Support on Edge Servers
Configure Federation, Remote User Access, and Public IM Connectivity for Users
Verifying Your Edge Deployment
Verify Connectivity Between Internal Servers and Edge Servers
Verify Connectivity for External Users
Deploying the Enterprise Voice Workload
Enterprise Voice Prerequisites
Software Prerequisites for Enterprise Voice
Security and Configuration Prerequisites for Enterprise Voice
Deploying Mediation Servers and Defining Peers
Define a Peer of the Mediation Server for a Site
Define a Mediation Server for a Site
Install the Files for Mediation Server
Configuring Trunks and Translation Rules
Configure Media Bypass on a Trunk
Configure a Trunk Without Media Bypass
Defining Translation Rules
Create or Modify a Translation Rule by Using the Build a Translation Rule Tool
Create or Modify a Translation Rule Manually
Configuring Dial Plans and Normalization Rules
Create a Dial Plan
Modify a Dial Plan
Defining Normalization Rules
Create or Modify a Normalization Rule by Using the Build a Normalization Rule Tool
Create or Modify a Normalization Rule Manually
Configuring Voice Policies, PSTN Usage Records, and Voice Routes
Configuring Voice Policies and PSTN Usage Records to Authorize Calling Features and Privileges
Create a Voice Policy and Configure PSTN Usage Records
Modify a Voice Policy and Configure PSTN Usage Records
View PSTN Usage Records
Configuring Voice Routes for Outbound Calls
Create a Voice Route
Modify a Voice Route
Exporting and Importing Voice Routing Configuration
Export a Voice Route Configuration File
Import a Voice Route Configuration File
Test Voice Routing
Create a Voice Routing Test Case
Export Voice Routing Test Cases
Import Voice Routing Test Cases
Running Voice Routing Tests
Run Informal Voice Routing Tests
Run Voice Routing Test Cases
Publish Pending Changes to the Voice Routing Configuration
Deploying Exchange Unified Messaging (UM) to Provide Communications Server Voicemail
Configuring Unified Messaging on Microsoft Exchange to Work with Communications Server
Configure Certificates on the Server Running Microsoft Exchange Server Unified Messaging
Configure Unified Messaging on Microsoft Exchange
Configure Communications Server to Work with Unified Messaging on Microsoft Exchange Server
Deploying Advanced Enterprise Voice Features
About Network Regions, Sites, and Subnets
Create or Modify a Network Region
Create or Modify a Network Site
Associate a Subnet with a Network Site
Configuring Call Admission Control
Configure Network Regions for CAC
Create Bandwidth Policy Profiles
Configure Network Sites for CAC
Associate Subnets with Network Sites for CAC
Create Network Region Links
Create Network Inter-region Routes
Create Network Inter-site Policies
Enable Call Admission Control
Configure Enhanced 9-1-1
Configure an E9-1-1 Voice Route
Create Location Policies
Configure Site Information for E9-1-1
Adding a Location Policy to a Network Site
Associate Subnets with Network Sites for E9-1-1
Configure the Location Database
Populating the Location Database
Validating Addresses
Publishing the Location Database
Configure Advanced E9-1-1 Features
Configure an SNMP Application
Configure a Secondary Location Database
Configure Media Bypass
Configure Media Bypass on a Trunk
Defining Translation Rules
Create or Modify a Translation Rule by Using the Build a Translation Rule Tool
Create or Modify a Translation Rule Manually
Global Media Bypass Options
Configure Media Bypass to Always Bypass the Mediation Server
Configure Global Settings for Media Bypass
Associate Subnets with Network Sites for Media Bypass
Enable Users for Enterprise Voice
Configuring Dial-in Conferencing
Dial-in Conferencing Configuration Prerequisites and Permissions
Configure Dial Plans for Dial-in Conferencing
Create a Dial Plan
Modify a Dial Plan
Defining Normalization Rules
Create or Modify a Normalization Rule by Using the Build a Normalization Rule Tool
Create or Modify a Normalization Rule Manually
Ensure Dial Plans Have Assigned Regions
(Optional) Verify PIN Policy Settings
Create a PIN Policy
Modify a PIN Policy
Configure Conferencing Policy for Dial-in
Configure Dial-in Conferencing Access Numbers
Create a Dial-in Conferencing Access Number
(Optional) Verify Dial-in Conferencing Settings
(Optional) Modify Key Mapping for DTMF Commands
(Optional) Enable and Disable Conference Join and Leave Announcements
(Optional) Test Dial-in Conferencing
Deploy Conferencing Add-in for Microsoft Office Outlook
Configure User Account Settings
(Optional) Welcome Users to Dial-in Conferencing
Configuring Call Park
Call Park Configuration Prerequisites and Permissions
Configure the Call Park Orbit Table
Create a Call Park Orbit Range
Create a Call Park Orbit Range by Using Cmdlets
(Optional) Configure Call Park Settings
Enable Call Park for Users
Verify Normalization Rules for Call Park
Verify Call Park Deployment
Configuring Response Group
Response Group Configuration Prerequisites and Permissions
Create an Agent Group
Create a Queue
Define Business Hours and Holidays
Create Workflows
Create a Hunt Group Workflow
Design Call Flows By Using Interactive Voice Response
Create an Interactive Workflow
Configuring Announcements for Unassigned Numbers
Announcement Configuration Prerequisites and Permissions
Configure Announcement File
Configure the Unassigned Number Table
Create an Unassigned Number Range
Deploying Branch Sites
Providing PSTN Connectivity at a Branch Site
Add Branch Sites to Your Topology
Define an IP/PSTN Gateway for a Branch Site
Configure Media Bypass on a Trunk
Configure a Trunk Without Media Bypass
Deploying a Survivable Branch Appliance or Server
Deploying a Survivable Branch Appliance or Server - Central Site Tasks
Add a Survivable Branch Appliance to Active Directory
Add Branch Sites to Your Topology
Define a Survivable Branch Appliance or Server
Deploy a Survivable Branch Appliance or Server - Branch Site Task
Configuring Users for Branch Site Resiliency
Enable Users for Enterprise Voice
Create the VoIP Routing Policy for Branch Users
Configure Voice Mail Rerouting Settings
Home Users on a Survivable Branch Appliance or Server
Appendices: Survivable Branch Appliances and Servers
Appendix A: Using Cmdlets to Deploy a Survivable Branch Appliance
Appendix B: Managing a Survivable Branch Appliance
Deploying Monitoring
Installing Message Queuing
Installing SQL Server with Reporting Services
Adding a Monitoring Server to the Topology
Installing the Monitoring Server
Deploying Monitoring Server Reports
Configuring Monitoring Server Settings
Deploying Clients and Devices
Deploying Clients
Deploying Devices
Deploying Unified Communications Phones
Checklist for Deploying Devices
DHCP and Unified Communications Phones
Configuring DHCP Options to Enable Sign-in
NTP and Communicator Phone Edition
Provisioning Phones
Setting Up Authentication on the New IP Phones
Configuring Common Area Phones
Configure the Polycom CX600 and Aastra 6725Ip phone
Configure Enhanced 9-1-1
Configure an E9-1-1 Voice Route
Create Location Policies
Configure Site Information for E9-1-1
Adding a Location Policy to a Network Site
Associate Subnets with Network Sites for E9-1-1
Configure the Location Database
Populating the Location Database
Validating Addresses
Publishing the Location Database
Configure Advanced E9-1-1 Features
Configure an SNMP Application
Configure a Secondary Location Database
Deploying the Phone
User Training
Deploying Updates
Appendix: Configuring DHCP Options on DHCP Servers other than Windows DHCP Server
Operations
Communications Server Control Panel
Managing Users
Search for Communications Server Users
Enable or Disable Users for Communications Server 2010
Assign Policies to Users
Assign a Conferencing Policy to Modify a User's Default Meeting Experience
Specify Client Versions Supported for Sign-in by a User
Assign Specific Dial-in Conferencing PIN Security Settings to a User
Configure Federation, Remote User Access, and Public IM Connectivity for Users
Configure Archiving of a User's Communications
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Assign a Client Policy to Specify a User's In-band Settings
Move Users to Another Pool
Set a User's Dial-in Conferencing PIN
Enable Users for Enterprise Voice
Configure Telephony for Users
Configure Federation, Remote User Access, and Public IM Connectivity for Users
Managing Computers in Your Topology
View a List of Computers Running Communications Server
View the Status of Services Running on a Computer
View Details About a Service
Start or Stop Communications Server Services
Prevent New Connections to Services
View Microsoft SIP Processing Language (MSPL) Server Applications
Enable or Disable a Microsoft SIP Processing Language (MSPL) Server Application
Mark a Microsoft SIP Processing Language (MSPL) Application as Critical or Not Critical
View a List of Trusted Applications
Filtering Instant Messages and Client Versions
Configuring Instant Message (IM) Filtering
Modify the Default File Transfer Filter
Create a New File Transfer Filter for a Specific Site
Modify the Default URL Filter
Create a New URL Filter to Handle Hyperlinks in IM Conversations
Specify the Client Versions Supported in Your Organization
Configuring Voice Routing
Configuring Dial Plans and Normalization Rules
Create a Dial Plan
Modify a Dial Plan
Defining Normalization Rules
Create or Modify a Normalization Rule by Using the Build a Normalization Rule Tool
Create or Modify a Normalization Rule Manually
Configuring Voice Policies, PSTN Usage Records, and Voice Routes
Configuring Voice Policies and PSTN Usage Records to Authorize Calling Features and Privileges
Create a Voice Policy and Configure PSTN Usage Records
Modify a Voice Policy and Configure PSTN Usage Records
View PSTN Usage Records
Configuring Voice Routes for Outbound Calls
Create a Voice Route
Modify a Voice Route
Configuring Trunks and Translation Rules
Configure Media Bypass on a Trunk
Configure a Trunk Without Media Bypass
Defining Translation Rules
Create or Modify a Translation Rule by Using the Build a Translation Rule Tool
Create or Modify a Translation Rule Manually
Exporting and Importing Voice Routing Configuration
Export a Voice Route Configuration File
Import a Voice Route Configuration File
Test Voice Routing
Create a Voice Routing Test Case
Export Voice Routing Test Cases
Import Voice Routing Test Cases
Running Voice Routing Tests
Run Informal Voice Routing Tests
Run Voice Routing Test Cases
Publish Pending Changes to the Voice Routing Configuration
Configuring Incoming Call Handling Features
Configure Phone Number Extensions for Parking Calls
Create a Call Park Orbit Range
Configure Routing of Unassigned Phone Numbers
Create an Unassigned Number Range
Managing Response Groups
Create an Agent Group
Create a Queue
Create a Workflow
Response Group Configuration Tool Requirements
Create a Hunt Group Workflow
Create an Interactive Workflow
Design Call Flows By Using Interactive Voice Response
Response Group Audio File Requirements
Managing On-Premises Meetings
Configure a Conferencing Policy for Users
Conferencing Policy Settings
Modify the Default Meeting Scheduling and Join Experience
Modify the Default Meeting User Experience
Configure Settings for a Dial-in Conferencing Access Number
Create a Dial-in Conferencing Access Number
Modify a Dial-in Conferencing Access Number
Configure a Dial-in Conferencing Personal Identification Number (PIN) Policy
Create a PIN Policy
Modify a PIN Policy
Configuring Support for Clients and Devices
Modify the Default Action for Clients Not Explicitly Supported or Restricted
Specify the Client Versions Supported in Your Organization
View Software Updates for Devices in Your Organization
Add a Device to Test Update Functionality
Modify Settings for Log Files of Device Update Activity
Configure Security Settings for Communicator Phone Edition
Configure Phone Lock for Communicator Phone Edition
Managing External Connectivity
Configure Federation, Remote User Access, and Public IM Connectivity for Users
Enable and Configure Remote User Access
Enable and Configure Anonymous Participation in Conferences
Configure Access for Federated Partners
Monitor and Control Federated Partner Access
Configure IM Provider Support on Edge Servers
Configuring Call Detail Recording, Quality of Experience, and Archiving
Enabling Call Detail Recording and Quality of Experience
Configuring Call Detail Recording and Quality of Experience Data Purging
Configuring the Archiving Policy
Configuring Archiving
Configuring Authentication Settings and Personal Identification Number (PIN) Policies
Modify the Default Authentication Protocols Issued by Registrars to Clients
Modify the Default Authentication Settings for Unified Communications Services Hosted by Internet Information Services (IIS)
Configure a Dial-in Conferencing Personal Identification Number (PIN) Policy
Communications Server Management Shell
Management Shell Sample Scripts
List All the RBAC Roles for a User
List all the Users Holding a Specified RBAC Role
List All the Users in a Site
Combine the Output of Get-CsAdUser and Get-CsUser
Create a Copy of a Policy
List Available Line URIs
Assign a Policy to a Group
Create a New Response Group
Create a New Interactive Response Group
Troubleshooting
Call Detail Recording (CDR) Database Schema
List of CDR Tables
CDR Table Details
MediaList Table
Roles Table
CallType Table
DeRegisterType Table
CallPriorities Table
ClientVersions Table
UriTypes Table
ConferenceUris Table
Servers Table
Pools Table
Dialogs Table
Gateways Table
MediationServers Table
EdgeServers Table
Mcus Table
Manufacturers Table
HardwareVersions Table
Devices Table
Tenants Table
Users Table
Phones Table
Conferences Table
FocusJoinsAndLeaves Table
McuJoinsAndLeaves Table
ConferenceMessageCount Table
ConferenceSessionDetails Table
SessionDetails Table
FileTransfers Table
Media Table
VoipDetails Table
Locations Table
Registration Table
Application Table
ErrorDef Table
ErrorReport Table
ProgressReport Table
Sample CDR Database Queries
Quality of Experience (QoE) Database Schema
List of QoE Tables
QoE Table Details
UserAgent Table
User Table
Tenant Table
Endpoint Table
Pool Table
Device Table
DeviceDriver Table
Conference Table
SessionCorrelation Table
PayloadDescription Table
AppliedBandwidthSource Table
MacAddress Table
Dialog Table
Region Table
UserSite Table
Subnet Table
MonitoredRegionLink Table
MonitoredUserSiteLink Table
EndpointSubnet Table
Server Table
Session Table
MediaLine Table
AudioStream Table
AudioSignal Table
VideoStream Table
AudioClientEvent Table
VideoClientEvent Table
Sample QoE Database Queries
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