Microsoft Lync Server 2010

• Microsoft Lync Server 2010
  • Legal Information
  • Getting Started
    • Introduction to Lync Server 2010
      • IM and Presence
      • Conferencing
      • Enterprise Voice
      • Scalability
    • New Server Features
      • Summary of Changes
      • New Management and Administration Tools
        • New Topology Builder Tool
        • New Central Management Store
        • New Lync Server Management Shell
        • New Role-Based Access Control Feature
        • New Web-Based Management Tools
        • New DNS Load Balancing Feature
        • Server Connection Refusal
      • Topology Changes
        • Lync Server 2010 Sites
        • New A/V Conferencing Server Role
        • Enhanced Virtualization Support
        • Other Topology Changes
      • Operating System and Processor Support
      • New Presence Features
      • New Conferencing Features
      • New Features for External User Access
      • New Enterprise Voice Features
        • Enhanced Voice Resiliency in Central Sites and Branch Offices
        • Call Admission Control Functionality
        • Hosted Exchange Unified Messaging (UM)
        • Mediation Server Bypass
        • Emergency Dialing (E9-1-1)
        • New Mediation Server and Gateway Topologies
        • Configuring Call Translation Rules
        • Malicious Call Tracing
        • New Call Management Features
          • New Response Group Application Features
          • New Announcement Application
          • New Call Park Application
      • New Address Book Features
        • Phone Normalization Rules
        • PartitionByOU Replaced with msRTCSIP-GroupingID
      • New Monitoring Server Features
      • New Archiving Server Features
      • New Group Chat Server Features
    • New Client Features
      • Lync 2010 New Features
      • Lync 2010 Attendee Features
      • Lync Web App Features
      • What's New in Client Deployment
      • What's New for Devices
  • Planning
    • Planning Primer: Planning for Your Organization
      • Beginning the Planning Process
      • Topology Basics You Must Know Before Planning
        • Sites
        • Server Roles
      • Initial Planning Decisions
      • Clients for Lync Server 2010
      • Reference Topologies
        • Reference Topology With Limited High Availability
        • Reference Topology With High Availability and a Single Data Center
        • Reference Topology for Multiple Data Centers
    • Determining Your Infrastructure Requirements
      • Determining Your System Requirements
        • Server Hardware Platforms
        • Server and Tools Operating System Support
        • Database Software and Clustering Support
        • Additional Software Requirements
      • Network Infrastructure Requirements
      • Active Directory Domain Services Requirements, Support, and Topologies
        • Active Directory Domain Services Support
        • Supported Active Directory Topologies
        • Active Directory Infrastructure Requirements
      • Load Balancing Requirements
      • Domain Name System (DNS) Requirements
        • Determining DNS Requirements
        • DNS Requirements for Front End Pools
        • DNS Requirements for Standard Edition Servers
        • DNS Requirements for Simple URLs
        • DNS Requirements for Automatic Client Sign-In
        • DNS Load Balancing
      • Certificate Infrastructure Requirements
        • Certificate Requirements for Internal Servers
        • Certificate Requirements for External User Access
        • Certificate Requirements for Group Chat Server
      • Port Requirements
        • Ports and Protocols for Internal Servers
        • IPsec Exceptions
      • Internet Information Services (IIS) Requirements
        • IIS Requirements for Front End Pools and Standard Edition Servers
        • IIS Requirements for Group Chat Server
    • Capacity Planning
      • Lync Server 2010 User Models
      • Capacity Planning Requirements and Recommendations
        • Capacity Planning Using the User Models
          • Estimating Voice Usage and Traffic
          • Deployment Guidelines for Mediation Server
        • Scenario-Based Capacity Planning
      • Media Traffic Network Usage
      • Database Activity for Capacity Planning
      • Collaboration and Application Sharing Capacity Planning
      • Address Book Capacity Planning
      • Capacity Planning for Response Group
      • Capacity Planning for Call Park
      • Capacity Planning for Group Chat Server
    • Planning for IM and Presence
      • Features and Functionality of IM and Presence
      • Defining Your Requirements for IM and Presence
      • Topologies and Components for IM and Presence
      • Technical Requirements for IM and Presence
    • Planning for Conferencing
      • Defining Your Requirements for Conferencing
        • Media Traffic Network Usage
      • Web Conferencing and A/V Conferencing
        • Features and Functionality of Web Conferencing and A/V Conferencing
        • Topologies for Web Conferencing and A/V Conferencing
          • Conferencing Topologies for Standard Edition
          • Conferencing Topologies for Enterprise Edition
        • Components for Web Conferencing and A/V Conferencing
          • Conferencing Components for Standard Edition
          • Conferencing Components for Enterprise Edition
        • Technical Requirements for Conferencing
      • Dial-in Conferencing
        • Dial-In Conferencing Capabilities
        • Topologies Supporting Dial-In Conferencing
        • Components Used for Dial-In Conferencing
        • Technical Requirements for Dial-In Conferencing
        • Planning for Dial-In Conferencing
        • Deployment Process for Dial-In Conferencing
    • Planning for External User Access
      • Overview of External User Access
      • External Communications Capabilities
      • Defining Your Requirements for External User Access
        • Planning Process
          • Data Collection
          • Choosing a Topology
          • Determining DNS Requirements
          • Determining External A/V Firewall and Port Requirements
          • Planning for Certificates
        • Changes in Lync Server 2010 that Affect Planning
          • Certificate Requirements for External User Access
          • New Load Balancing Options
          • Network Address Translation
          • Simple URL Options
          • Reverse Proxy Publishing
          • Coexistence Changes
      • Topologies for External User Access
        • Reference Architecture
        • Reference Architecture 1: Single Consolidated Edge
          • Reference Architecture 1: Certificate Summary for Single Consolidated Edge
          • Reference Architecture 1: Port Summary for Single Consolidated Edge
          • Reference Architecture 1: DNS Summary for Single Consolidated Edge
        • Reference Architecture 2: Scaled Consolidated Edge (DNS Load Balanced)
          • Reference Architecture 2: Certificate Summary for Scaled Consolidated Edge (DNS Load Balanced)
          • Reference Architecture 2: Port Summary for Scaled Consolidated Edge (DNS Load Balanced)
          • Reference Architecture 2: DNS Summary for Scaled Consolidated Edge (DNS Load Balanced)
        • Reference Architecture 3: Scaled Consolidated Edge (Hardware Load Balanced)
          • Reference Architecture 3: Certificate Summary for Scaled Consolidated Edge (Hardware Load Balanced)
          • Reference Architecture 3: Port Summary for Scaled Consolidated Edge (Hardware Load Balanced)
          • Reference Architecture 3: DNS Summary for Scaled Consolidated Edge (Hardware Load Balanced)
      • Components Required for External User Access
      • System Requirements for Edge Components
        • Hardware and Software Requirements for Edge Components
        • Supported Server Collocation for Edge Components
      • Deployment Best Practices for External User Access
      • Director
        • Overview of Director
        • Components and Topologies for Director
        • Technical Requirements for Director
    • Planning for Enterprise Voice
      • Using the Lync Server 2010 Planning Tool to Plan for Enterprise Voice
      • Topology Basics You Must Know Before Planning
        • Sites
        • Server Roles
      • Assessing Your Topology for Enterprise Voice
      • Estimating Voice Usage and Traffic
      • Network Settings for the Advanced Enterprise Voice Features
      • Features and Capabilities of Enterprise Voice
        • PSTN Connectivity
          • SIP Trunking
            • Why Use SIP Trunking?
            • How Do I Implement SIP Trunking?
              • The ITSP Side of SIP Trunk Connections
            • SIP Trunking Topologies
            • Branch Site SIP Trunking
            • SIP Trunking Deployment Overview
          • Direct SIP Connections
            • Direct SIP Deployment Options
            • PSTN Gateway Deployment Options
          • Multiple Gateway Support
          • Translation Rules
          • Planning Outbound Call Routing
            • Dial Plans and Normalization Rules
            • Voice Policies
            • PSTN Usage Records
            • Voice Routes
        • On-Premises Exchange Unified Messaging Integration
          • Features of Integrated Unified Messaging and Lync Server 2010
          • Components and Topologies for On-Premises Unified Messaging
          • Guidelines for Integrating On-Premises Unified Messaging and Lync Server 2010
          • Deployment Process for Integrating On-Premises Unified Messaging and Lync Server 2010
        • Hosted Exchange Unified Messaging Integration
          • Hosted Exchange UM Architecture and Routing
            • Hosted Exchange UM Integration Architecture
            • Hosted Exchange UM Routing
          • Hosted Voice Mail Policies
          • Hosted Exchange User Management
          • Hosted Exchange Contact Object Management
          • Deployment Process for Integrating Hosted Exchange UM with Lync Server 2010
        • Call Admission Control
          • Overview of Call Admission Control
          • Planning for Call Admission Control
          • Example: Gathering the Required Information for Call Admission Control
          • CAC Topology Considerations
            • Call Admission Control on an MPLS Network
            • Call Admission Control on a SIP Trunk
            • Call Admission Control with a Third-Party PSTN Gateway or PBX
          • Infrastructure Requirements for Call Admission Control
          • Deployment Best Practices for Call Admission Control
          • Deployment Process for Call Admission Control
        • Emergency Services (E9-1-1)
          • Overview of E9-1-1
          • E9-1-1 Planning Workbook
            • Defining the Scope of the E9-1-1 Deployment
            • Defining the Network Elements Used to Determine Location
            • Enabling Users for E9-1-1
            • Managing Locations
            • Defining the User Experience for Manually Acquiring a Location
            • Designing the SIP Trunk for E9-1-1
            • Including the Security Desk
            • Choosing an Emergency Services Service Provider
            • Location Policy Definition
          • Deployment Process for E9-1-1
        • Media Bypass
          • How Media Bypass Works
          • Media Bypass Modes
          • Media Bypass and Call Admission Control
          • Requirements for Media Bypass
          • Planning for Media Bypass
        • Private Telephone Lines
        • Planning for Call Management Features
          • Capabilities of Call Management
          • Supported Topologies for Call Management
          • Requirements for Call Management
            • Hardware and Software Requirements for Call Management
            • Port Requirements for Call Management
            • Audio File Requirements for Call Management
              • Call Park Audio File Requirements
              • Response Group Audio File Requirements
          • Call Park Application
            • Components Used by Call Park
            • Clients Supported for Call Park
            • Deployment Process for Call Park
          • Response Group Application
            • Components Used by Response Group
            • Clients Supported for Response Group
            • Response Group Configuration Tool Requirements
            • Capacity Planning for Response Group
            • Deployment Process for Response Group
          • Announcement Application
            • Components Used by Announcements
            • Deployment Process for Announcements
      • Planning for Enterprise Voice Resiliency
        • Planning for Central Site Voice Resiliency
        • Planning for Branch-Site Voice Resiliency
          • Branch-Site Resiliency Features
          • Branch-Site Resiliency Solutions
          • Branch-Site Resiliency Requirements
            • Configuring a Failover Route
      • Components Required for Enterprise Voice
        • Front End Server VoIP Components
        • Mediation Server Component
          • Multiple Gateway Support
          • Call Admission Control and Mediation Server
          • Enhanced 9-1-1 (E9-1-1) and Mediation Server
          • Media Bypass and Mediation Server
          • Components and Topologies for Mediation Server
          • Deployment Guidelines for Mediation Server
        • PSTN Connectivity Components
        • Perimeter Network VoIP Components
      • Deployment Guidelines for Enterprise Voice
      • Deployment Process Overview for Enterprise Voice
      • Moving Users to Enterprise Voice
    • Planning for Monitoring
    • Planning for Archiving
      • Overview of Archiving
      • Defining Your Requirements for Archiving
      • Components and Topologies for Archiving
      • Technical Requirements for Archiving
      • Archiving Deployment Overview
    • Planning for Virtualization, Management, and Other Features
      • Running in a Virtualized Environment
      • Role-Based Access Control
      • Planning for Simple URLs
      • Preventing New Connections to Lync Server 2010
    • Planning for Group Chat Server
      • Overview of Group Chat Server
      • Defining Your Requirements for Group Chat Server
      • Components and Topologies for Group Chat Server
      • Technical Requirements for Group Chat Server
      • Group Chat Server Deployment Overview
    • Planning for Clients and Devices in Lync Server 2010
      • Planning for Clients
        • Clients for Lync Server 2010
        • What's New in Client Deployment
        • Client Comparison Tables
        • Client System Requirements
          • Lync 2010 and Online Meeting Add-in for Microsoft Lync 2010 System Requirements
          • Lync 2010 Attendee System Requirements
          • Lync Server 2010 Attendant System Requirements
          • Lync Web App Supported Platforms
        • Overview of Client Policies and Settings
        • Key Client Policies and Settings
        • Lync 2010 Compatibility
        • Lync 2010 Integration
      • Planning for Devices
        • Devices in Lync Server 2010
        • What's New for Devices
        • Choosing New Devices
          • Desk Phone Comparison Table
          • Common Area Phone and Conferencing Device Comparison Table
        • Planning to Deploy Devices
          • Supported Topologies for Devices
          • Required Lync Server 2010 Components for Devices
          • System and Infrastructure Requirements for Devices
        • Planning to Deploy Analog Devices
    • Planning for Remote Call Control
      • Deployment Tasks for Remote Call Control
    • Planning for Metropolitan Site Resiliency
      • The Metropolitan Site Resiliency Solution
        • Overview
        • Prerequisites
      • Test Methodology
        • Site Resiliency Topology
          • Servers in the Metropolitan Site Resiliency Topology
          • Hardware Load Balancers
          • WAN/SAN Latency Simulator
          • DNS
          • Database Storage
        • Test Load
        • Expected Client Sign-In Behavior
        • Test Results
      • Findings and Recommendations
        • Failback Procedure Recommendations
        • Performance Monitoring Counters And Numbers
      • DNS and HLB Topology Reference
      • Acknowledgements and References
  • Supportability
    • Active Directory Support
    • Supported Lync Server 2010 Topologies
    • Supported Server Collocation
      • Server Collocation in an Enterprise Edition Front End Pool Deployment
      • Server Collocation in a Standard Edition Server Deployment
    • Supported Migration Paths and Coexistence Scenarios
      • Supported Server Migration Paths and Coexistence Scenarios
      • Supported Clients from Previous Deployments
    • Supported Hardware
      • Server Hardware Platforms
      • Client and Device Hardware Support
        • Client Hardware Support
        • Device Hardware Support
      • File Storage Support
    • Server Software and Infrastructure Support
      • Server and Tools Operating System Support
      • Database Software and Clustering Support
      • Certificate Infrastructure Support
      • Wildcard Certificate Support
      • Domain Name System (DNS) Infrastructure Support
      • Internet Information Services (IIS) Support
      • IP and Networking Protocol Support
      • Voice Support
        • SIP Trunking Support
        • Direct SIP Connections Support
        • Exchange Unified Messaging (UM) Support
          • Components and Topologies for On-Premises Unified Messaging
          • Support for Hosted Exchange UM Integration
        • E9-1-1 Support
      • Virtualization Support
    • Additional Server Support and Requirements
    • Client and Device Software and Infrastructure Support
      • Client Software Support
      • Required Lync Server 2010 Components for Devices
      • Device System and Infrastructure Support
  • Deployment
    • Preparing Active Directory Domain Services for Lync Server 2010
      • Active Directory Infrastructure Requirements
      • Overview of Active Directory Domain Services Preparation
      • Preparing Active Directory Domain Services
        • Running Schema Preparation
          • Using Setup to Run Schema Preparation
          • Using Cmdlets to Run Schema Preparation
        • Running Forest Preparation
          • Using Setup to Run Forest Preparation
          • Using Cmdlets to Run Forest Preparation
          • Using Cmdlets to Reverse Forest Preparation
        • Running Domain Preparation
          • Using Setup to Run Domain Preparation
          • Using Cmdlets to Run Domain Preparation
          • Using Cmdlets to Reverse Domain Preparation
      • Preparing a Locked-Down Active Directory Domain Services
        • Authenticated User Permissions Are Removed
        • Permissions Inheritance Is Disabled on Computers, Users, or InetOrgPerson Containers
      • Granting Permissions
        • Granting Setup Permissions
        • Granting Organizational Unit Permissions
      • Active Directory Domain Services Reference
        • Schema Changes in Lync Server 2010
        • Schema Classes and Descriptions
        • Schema Attributes and Descriptions
        • Schema Attributes by Class
        • Changes Made by Forest Preparation
        • Changes Made by Domain Preparation
    • Deploying Lync Server 2010
      • Administrator Rights and Permissions Required for Setup and Administration
        • Delegate Setup Permissions
      • Deploying Lync Server 2010 Enterprise Edition
        • Preparing the Infrastructure and Systems
          • Set Up Hardware and the System Infrastructure
          • System Requirements for Enterprise Edition Servers
          • Install Operating Systems and Prerequisite Software on Servers
          • Request Certificates in Advance (Optional)
          • Configure IIS
            • IIS Configuration
            • Re-Activate Server After Security Configuration Wizard Closes Ports in IIS
          • Configure SQL Server for Lync Server 2010
            • SQL Server Data and Log File Placement
            • Configure SQL Server
            • Deployment Permissions for SQL Server
            • Database Installation Using Lync Server Management Shell
            • Understanding Firewall Requirements for SQL Server
            • Configure SQL Server Clustering
          • Configure DNS Records for a Front End Pool
            • DNS Requirements for Front End Pool
            • Configure DNS Host Records
            • Create and Verify DNS SRV Records
            • Configure DNS for Load Balancing
        • Defining the Topology in Topology Builder
          • Topology Builder Installation Requirements
            • Administrator Rights and Permissions Required for Setup and Administration
            • Server and Tools Operating System Support
            • Administrative Tools Software Requirements
            • Requirements to Publish a Topology
          • Install Lync Server Administrative Tools
          • Defining and Configuring the Topology
            • Define and Configure a Topology in Topology Builder
            • Define and Configure a Front End Pool
            • Define a New A/V Conferencing Server
            • Edit or Configure Simple URLs
        • Finalizing and Implementing the Topology Design
          • Verify the Topology Design
          • Requirements to Publish a Topology
          • Publish the Topology
        • Setting Up Front End Servers and Front End Pools
          • Install the Local Configuration Store
          • Install Front End Servers
          • Delegate Setup Permissions
          • Configure Certificates for Front End Servers
          • Start Services on Front End Servers
          • Test the Pool Deployment
        • Setting Up Kerberos Authentication
          • Prerequisites for Enabling Kerberos Authentication
          • Create a Kerberos Authentication Account
          • Assign a Kerberos Authentication Account to a Site
          • Setting Up Kerberos Authentication Account Passwords
            • Set a Kerberos Authentication Account Password on a Server
            • Synchronize a Kerberos Authentication Account Password to IIS
          • Add Kerberos Authentication to Other Sites
          • Remove Kerberos Authentication from a Site
          • Testing and Reporting the Status and Assignment of Kerberos Authentication
            • Test and Report Functional Readiness for Kerberos Authenticaion
            • Report Kerberos Account Assignments
        • Adding Server Roles
      • Deploying Lync Server 2010 Standard Edition
        • Preparing the Standard Edition Server Infrastructure Environment
          • Set Up Standard Edition Hardware and System Infrastructure
          • System Requirements for Standard Edition Servers
          • Install Operating System and Prerequisites on Standard Edition Servers
          • Request Certificates in Advance (Optional)
          • Configure IIS
            • IIS Configuration
            • Re-Activate Server After Security Configuration Wizard Closes Ports in IIS
          • Configure DNS Records for Standard Edition Server
            • DNS Requirements for Standard Edition Servers
            • DNS Requirements for Simple URLs
            • Configure DNS Host Records
            • Create and Verify DNS SRV Records
        • Defining the Topology in Topology Builder
          • Topology Builder Installation Requirements
            • Administrator Rights and Permissions Required for Setup and Administration
            • Server and Tools Operating System Support
            • Administrative Tools Software Requirements
            • Requirements to Publish a Topology
          • Install Lync Server Administrative Tools
          • Defining and Configuring the Topology
            • Define and Configure a Topology in Topology Builder
            • Define and Configure a Standard Edition Server
            • Edit or Configure Simple URLs
          • Requirements to Publish a Topology
        • Finalize and Implement Topology for Standard Edition Server
          • Install Standard Edition Server Database
          • Verify the Topology Design
          • Requirements to Publish a Topology
          • Publish the Topology
        • Setting Up Standard Edition Server
          • Install the Standard Edition Local Configuration Store
          • Install the Standard Edition Components
          • Delegate Setup Permissions
          • Configuring Certificates for Standard Edition Servers
          • Start Services on Standard Edition Server
          • Test the Standard Edition Server
        • Setting Up Kerberos Authentication
          • Prerequisites for Enabling Kerberos Authentication
          • Create a Kerberos Authentication Account
          • Assign a Kerberos Authentication Account to a Site
          • Setting Up Kerberos Authentication Account Passwords
            • Set a Kerberos Authentication Account Password on a Server
            • Synchronize a Kerberos Authentication Account Password to IIS
          • Add Kerberos Authentication to Other Sites
          • Remove Kerberos Authentication from a Site
          • Testing and Reporting the Status and Assignment of Kerberos Authentication
            • Test and Report Functional Readiness for Kerberos Authenticaion
            • Report Kerberos Account Assignments
        • Adding Server Roles
      • Deploying Lync Server 2010 Standard Edition into an Existing Lync Server 2010 Enterprise
      • Enable or Disable Users for Lync Server 2010
      • Deploying Lync Server 2010 Enterprise Edition by Using the Planning Tool
        • Designing the Topology by Using the Planning Tool
          • Install the Planning Tool
          • Installing Optional Software
          • Navigating the Planning Tool
          • Create the Initial Design
          • Editing the Design
            • Editing the Network Configuration Diagram
          • Reviewing the Administrator Reports
            • Reviewing the Summary Report
            • Reviewing the Certificates Report
            • Reviewing the Firewall Report
            • Reviewing the DNS Report
          • Export the Design for Use in Topology Builder
        • Preparing to use Topology Builder
          • Topology Builder Installation Requirements
            • Administrator Rights and Permissions Required for Setup and Administration
            • Server and Tools Operating System Support
            • Administrative Tools Software Requirements
            • Requirements to Publish a Topology
          • Installing Topology Builder
          • View the Topology by using Topology Builder
          • Understanding the Topology Builder Validation Errors (Red X)
          • Verifying the Topology Design
        • Modifying the Topology by Using Topology Builder
          • Edit A/V Conferencing Pools Properties
          • Edit SQL Server Instance
          • Edit Mediation pools
          • Edit PSTN Gateways
          • Edit Monitoring Server and Archiving Server Properties
          • Edit Trusted application servers
          • Edit Administration Simple URL
          • Review and Save Topology
        • Finalizing and Implementing the Topology Design
          • Verify the Topology Design
          • Requirements to Publish a Topology
          • Publish the Topology
        • Setting Up Front End Servers and Front End Pools
          • Install the Local Configuration Store
          • Install Front End Servers
          • Delegate Setup Permissions
          • Configure Certificates for Front End Servers
          • Start Services on Front End Servers
          • Test the Pool Deployment
        • Adding Server Roles
    • Deploying Edge Servers
      • Edge Deployment Overview
        • Deployment Process for External User Access
        • Edge Deployment Tools
        • Deployment Best Practices for External User Access
      • Preparing for Installation of Servers in the Perimeter Network
        • System Requirements for Edge Components
          • Hardware and Software Requirements for Edge Components
          • Supported Server Collocation for Edge Components
        • Configure DNS for Edge Support
          • Configure DNS Records for Edge Support
          • Configure the DNS Suffix for Edge Servers
        • Set Up Hardware Load Balancers for Scaled Edge Topology
        • Configure Firewalls and Ports for External User Access
          • Determining External A/V Firewall and Port Requirements
        • Request Edge Certificates
          • Request Certificates from a Public CA
          • Request Certificates from an Internal Enterprise CA
        • Prepare for Support of Public IM Connectivity
      • Building an Edge and Director Topology
        • Define the Director
          • Define a Single Director in Topology Builder
          • Define a Multiple Director Pool in Topology Builder
        • Defining Your Edge Topology
          • Define the Topology for a Single Edge Server
          • Define the Topology for a DNS Load Balanced Edge Pool
          • Define the Topology for a Hardware Load Balanced Edge Pool
        • Publish Your Topology
      • Setting Up the Director
        • Install the Local Configuration Store
        • Install Lync Server 2010 on the Director
        • Configure Certificates for the Director
        • Start Services on the Director
        • Test the Director
        • Configure Automatic Client Sign-In To Use the Director
      • Setting Up Edge Servers
        • Set Up Network Interfaces for Edge Servers
        • Install Prerequisite Software on Edge Servers
        • Export Your Topology and Copy It to External Media for Edge Installation
        • Install Edge Servers
        • Set Up Edge Certificates
          • Certificate Requirements for External User Access
          • Set Up Certificates for the Internal Edge Interface
          • Set Up Certificates for the External Edge Interface
          • Set Up Certificates for the Reverse Proxy
        • Start Edge Servers
        • Set Up Reverse Proxy Servers
          • Configure Web Farm FQDNs
          • Configure Network Adapters
          • Request and Configure a Certificate for Your Reverse HTTP Proxy
          • Configure Web Publishing Rules for a Single Internal Pool
          • Verify or Configure Authentication and Certification on IIS Virtual Directories
          • Create DNS Records for Reverse Proxy Servers
          • Verify Access through Your Reverse Proxy
      • Configuring Support for External User Access
        • Enable or Disable External User Access for Your Organization
          • Enable or Disable Remote User Access for Your Organization
          • Enable or Disable Federation for Your Organization
          • Enable or Disable Anonymous User Access for Your Organization
        • Configure Communications with External Users
          • Manage Remote User Access
          • Manage Federated Partner User Access
            • Configure Policies to Control Federated User Access
            • Control Access by Individual Federated Domains
          • Manage IM Provider Support
            • Configure Policies to Control Access by Users of IM Service Providers
            • Specify Supported IM Service Providers
          • Configure Conferencing Policies to Support Anonymous Users
          • Apply Policies for External User Access to Users
            • Apply External User Access Policies to Users
            • Apply Conferencing Policies to Support Anonymous Users
      • Verifying Your Edge Deployment
        • Verify Connectivity Between Internal Servers and Edge Servers
        • Verify Connectivity for External Users
    • Deploying a Stand-alone A/V Conferencing Server
      • Define the A/V Conferencing Server in Topology Builder
      • Publish the Topology
      • Install the Local Configuration Store
      • Install Lync Server 2010 on the A/V Conferencing Server
      • Configure Certificates for Stand-alone A/V Conferencing Servers
      • Start Services on the A/V Conferencing Server
    • Deploying Enterprise Voice
      • Enterprise Voice Prerequisites
        • Software Prerequisites for Enterprise Voice
        • Security and Configuration Prerequisites for Enterprise Voice
      • Deploying Mediation Servers and Defining Peers
        • Define a Peer of the Mediation Server for a Site
        • Define Mediation Servers for a Site
        • Install the Files for Mediation Server
      • Configuring Trunks and Translation Rules
        • Configure Media Bypass on a Trunk
        • Configure a Trunk Without Media Bypass
        • Defining Translation Rules
          • Create or Modify a Translation Rule by Using the Build a Translation Rule Tool
          • Create or Modify a Translation Rule Manually
      • Configuring Dial Plans and Normalization Rules
        • Create a Dial Plan
        • Modify a Dial Plan
        • Defining Normalization Rules
          • Create or Modify a Normalization Rule by Using Build a Normalization Rule
          • Create or Modify a Normalization Rule Manually
      • Configuring Voice Policies, PSTN Usage Records, and Voice Routes
        • Configuring Voice Policies and PSTN Usage Records to Authorize Calling Features and Privileges
          • Create a Voice Policy and Configure PSTN Usage Records
          • Modify a Voice Policy and Configure PSTN Usage Records
        • View PSTN Usage Records
        • Configuring Voice Routes for Outbound Calls
          • Create a Voice Route
          • Modify a Voice Route
      • Exporting and Importing Voice Routing Configuration
        • Export a Voice Route Configuration File
        • Import a Voice Route Configuration File
      • Test Voice Routing
        • Create a Voice Routing Test Case
        • Export Voice Routing Test Cases
        • Import Voice Routing Test Cases
        • Running Voice Routing Tests
          • Run Informal Voice Routing Tests
          • Run Voice Routing Test Cases
      • Publish Pending Changes to the Voice Routing Configuration
      • Deploying On-Premises Exchange UM to Provide Lync Server 2010 Voice Mail
        • Configuring Unified Messaging on Microsoft Exchange to Work with Lync Server 2010
          • Configure Certificates on the Server Running Microsoft Exchange Server Unified Messaging
          • Configure Unified Messaging on Microsoft Exchange
        • Configure Lync Server 2010 to Work with Unified Messaging on Microsoft Exchange Server
      • Providing Lync Server 2010 Users Voice Mail on Hosted Exchange UM
        • Configure the Edge Server for Integration with Hosted Exchange UM
        • Manage Hosted Voice Mail Policies
          • Modify the Global Hosted Voice Mail Policy
          • Create a Site-Level Hosted Voice Mail Policy
          • Create a Per-User Hosted Voice Mail Policy
          • Assign a Per-User Hosted Voice Mail Policy
        • Enable Users for Hosted Voice Mail
        • Create Contact Objects for Hosted Exchange UM
      • Deploying Advanced Enterprise Voice Features
        • About Network Regions, Sites, and Subnets
        • Create or Modify a Network Region
        • Create or Modify a Network Site
        • Associate a Subnet with a Network Site
        • Configure Call Admission Control
          • Configure Network Regions for CAC
          • Create Bandwidth Policy Profiles
          • Configure Network Sites for CAC
          • Associate Subnets with Network Sites for CAC
          • Create Network Region Links
          • Create Network Inter-region Routes
          • Create Network Intersite Policies
          • Enable Call Admission Control
          • Call Admission Control Deployment Checklist
        • Configure Enhanced 9-1-1
          • Configure an E9-1-1 Voice Route
          • Create Location Policies
          • Configure Site Information for E9-1-1
            • Add a Location Policy to a Network Site
            • Associate Subnets with Network Sites for E9-1-1
          • Configure the Location Database
            • Populate the Location Database
            • Validate Addresses
            • Publish the Location Database
          • Configure Advanced E9-1-1 Features
            • Configure an SNMP Application
            • Configure a Secondary Location Information Service
        • Configure Media Bypass
          • Configure Media Bypass on a Trunk
            • Defining Translation Rules
              • Create or Modify a Translation Rule by Using the Build a Translation Rule Tool
              • Create or Modify a Translation Rule Manually
          • Global Media Bypass Options
            • Configure Media Bypass to Always Bypass the Mediation Server
            • Configure Media Bypass Global Settings to Use Site and Region Information
              • Associate Subnets with Network Sites for Media Bypass
      • Enable Users for Enterprise Voice
    • Configuring Dial-in Conferencing
      • Dial-in Conferencing Configuration Prerequisites and Permissions
      • Deployment Process for Dial-In Conferencing
      • Configure Dial Plans for Dial-in Conferencing
        • Create a Dial Plan
        • Modify a Dial Plan
        • Defining Normalization Rules
          • Create or Modify a Normalization Rule by Using Build a Normalization Rule
          • Create or Modify a Normalization Rule Manually
      • Ensure Dial Plans Have Assigned Regions
      • (Optional) Verify PIN Policy Settings
        • Modify the Default Dial-in Conferencing PIN Settings
        • Create or Modify Dial-in Conferencing PIN Settings for a Site or Group of Users
      • Configure Conferencing Policy for Dial-in
      • Configure Dial-in Conferencing Access Numbers
        • Create or Modify a Dial-in Conferencing Access Number
      • (Optional) Verify Dial-in Conferencing Settings
      • (Optional) Modify Key Mapping for DTMF Commands
      • (Optional) Enable and Disable Conference Join and Leave Announcements
      • (Optional) Verify Dial-in Conferencing
      • Deploy the Online Meeting Add-in for Microsoft Lync 2010
      • Configure User Account Settings
      • (Optional) Welcome Users to Dial-in Conferencing
    • Configuring Call Park
      • Call Park Configuration Prerequisites and User Rights
      • Deployment Process for Call Park
      • Configure the Call Park Orbit Table
        • Create a Call Park Orbit Range
        • Create a Call Park Orbit Range by Using Cmdlets
      • (Optional) Configure Call Park Settings
      • Enable Call Park for Users
      • Verify Normalization Rules for Call Park
      • (Optional) Verify Call Park Deployment
    • Configuring Response Group
      • Response Group Configuration Prerequisites and Permissions
      • Deployment Process for Response Group
      • Create Response Group Agent Groups
        • Create an Agent Group
      • Create Response Group Queues
        • Create a Response Group Queue
      • (Optional) Define Response Group Business Hours and Holidays
      • Create Response Group Workflows
        • Create a Hunt Group Workflow
        • Design Call Flows by Using Interactive Voice Response
        • Create an Interactive Workflow
      • (Optional) Verify Response Group Deployment
    • Configuring Announcements for Unassigned Numbers
      • Announcement Configuration Prerequisites and Roles
      • Deployment Process for Announcements
      • Configure Announcement
      • Configure the Unassigned Number Table
        • Create an Unassigned Number Range
      • (Optional) Verify Announcement Deployment
    • Deploying Branch Sites
      • Providing PSTN Connectivity at a Branch Site
        • Add Branch Sites to Your Topology
        • Define a PSTN Gateway for a Branch Site
        • Configure Media Bypass on a Trunk
        • Configure a Trunk Without Media Bypass
      • Deploying a Survivable Branch Appliance or Server
        • Deploying a Survivable Branch Appliance or Server - Central Site Tasks
          • Add a Survivable Branch Appliance to Active Directory
          • Add Branch Sites to Your Topology
          • Define a Survivable Branch Appliance or Server
        • Deploy a Survivable Branch Appliance or Server - Branch Site Task
        • Configuring Users for Branch Site Resiliency
          • Enable Users for Enterprise Voice
          • Create the VoIP Routing Policy for Branch Users
          • Configure Voice Mail Rerouting Settings
        • Home Users on a Survivable Branch Appliance or Server
        • Appendices: Survivable Branch Appliances and Servers
          • Appendix A: Using Cmdlets to Deploy a Survivable Branch Appliance
          • Appendix B: Managing a Survivable Branch Appliance
    • Deploying Monitoring
      • Installing Message Queuing for Monitoring
      • Installing SQL Server with Reporting Services
      • Adding a Monitoring Server to the Topology
      • Installing the Monitoring Server
      • Deploying Monitoring Server Reports
      • Configuring Monitoring Server Settings
    • Deploying Archiving
      • Archiving Deployment Overview
      • Setting Up Systems and the Infrastructure for Archiving
        • Setting Up System Platforms
        • Installing Lync Server 2010 Prerequisite Software
        • Installing Message Queuing for Archiving
        • Installing SQL Server
        • Setting Up File Storage for Archiving
        • Setting Up Permissions
      • Adding an Archiving Server to an Existing Deployment
        • Add an Archiving Server to the Topology
        • Publish the Updated Topology
      • Install an Archiving Server
      • Configuring Support for Archiving
        • Configuring and Assigning Initial Archiving Policies
          • Configure the Global Policy for Archiving
          • Create a Site Policy for Archiving
          • Create a User Policy for Archiving
          • Apply an Archiving Policy to a User or User Group
        • Configure Archiving Options for a Site
    • Deploying Group Chat Server
      • Group Chat Server Deployment Overview
      • Creating a Database for Group Chat Server
      • Setting Up Group Chat Server Accounts and Permissions
        • Administrative Credentials for Group Chat Server
        • Setting Up and Enabling Accounts for Group Chat Server
        • Setting Up SQL Server Accounts, Rights, and Permissions
      • Configuring Web Service Settings in IIS for Group Chat Server
      • Obtaining Certificates for Group Chat Server
      • Configuring the Web Service IIS Certificate for Group Chat Server
      • Installing and Configuring Group Chat Server
        • Install Group Chat Server
        • Configure Group Chat Server
      • Uninstalling Group Chat Server
      • Installing and Connecting to Group Chat Admin Tool
        • Installing Group Chat Admin Tool
        • Automatically Configuring the Group Chat Admin Tool Connection
        • Manually Configuring the Group Chat Admin Tool Connection
      • Configuring Group Chat User Access
      • Configuring Group Chat Server for Federated User Access
      • Deploying Compliance Support for Group Chat Server
        • Installing the Compliance Service for Group Chat Server
        • Configuring the Compliance Service for Group Chat Server
    • Deploying Clients and Devices
      • Configure the Meeting Join Page
      • Deploying Lync 2010 and the Online Meeting Add-in for Lync 2010
        • Preparing to Install Lync 2010
          • Configuring Client Bootstrapping Policies for Lync 2010
          • Configuring Key Server Settings for Lync 2010
          • Configuring Supported Client Versions
        • Installing Lync 2010
          • IT-Managed Installation of Lync 2010
          • User-Managed Installation of Lync 2010
          • Verifying Lync 2010 Installation
        • Uninstalling Lync 2010
        • Configuring Enhanced Presence Privacy Mode
        • Customizing Lync 2010
          • Adding Commands to Lync 2010 Menus
          • Integrating a Third-Party Collaboration Application with Lync 2010
          • Configuring Custom Presence States
          • Customizing the Lync 2010 Help Menu
          • Adding a Custom Link to Lync 2010 Error Messages
          • Adding Custom Text to Instant Messages
          • Starting Lync 2010 from Another Application
        • Customizing the Online Meeting Add-in for Lync 2010
        • Lync 2010 Compatibility
        • Lync 2010 Integration
      • Deploying Lync 2010 Attendant
        • IT-Managed Installation of Lync 2010 Attendant
        • User-Managed Installation of Lync 2010 Attendant
        • Lync 2010 Attendant Group Policy
      • Deploying Lync 2010 Attendee
      • Deploying Lync 2010 Group Chat
        • Overview of Lync 2010 Group Chat Planning and Deployment
        • Lync 2010 Group Chat Terminology and Concepts
        • Lync 2010 Group Chat Group Policy
        • Preparing to Install Lync 2010 Group Chat
          • System Requirements for Lync 2010 Group Chat Computers
          • Software Requirements for Lync 2010 Group Chat Installation
          • Lync 2010 Group Chat and Privacy Mode
        • Installing Lync 2010 Group Chat
        • Configuring Lync 2010 Group Chat to Connect to Lync Server 2010, Group Chat
          • Configure Lync 2010 Group Chat Automatically
          • Configure Lync 2010 Group Chat Manually
        • Uninstalling Lync 2010 Group Chat
        • Instant Messaging with Lync 2010 Group Chat and Lync 2010
        • Additional Resources for Lync 2010 Group Chat
      • Deploying Lync 2010 Phone Edition
        • Checklist for Deploying Lync Phone Edition
        • Using DHCP to Assign IP Addresses to Devices
          • Using DHCPUtil
        • Configuring DHCP Options to Enable Sign-in for IP Phones
        • Using NTP to Set the Correct Time and Date for Devices
        • Provisioning IP Phones
          • Setting Up Authentication on the New IP Phones
          • Configuring Common Area Phones
          • Configuring the Polycom CX600 and Aastra 6725ip
        • Certificates for Lync 2010 Phone Edition
        • Configure Enhanced 9-1-1
          • Configure an E9-1-1 Voice Route
          • Create Location Policies
          • Configure Site Information for E9-1-1
            • Add a Location Policy to a Network Site
            • Associate Subnets with Network Sites for E9-1-1
          • Configure the Location Database
            • Populate the Location Database
            • Validate Addresses
            • Publish the Location Database
          • Configure Advanced E9-1-1 Features
            • Configure an SNMP Application
            • Configure a Secondary Location Information Service
        • Setting Up the Authentication PIN for IP Phones
        • End-User Documentation about Lync 2010 Phone Edition
        • Device Update Web Service
        • Appendix: Configuring DHCP Options on DHCP Servers other than Windows DHCP Server
      • Deploying Lync Web App
    • Updating From the Evaluation Version of Microsoft Lync Server 2010
    • Deploying Remote Call Control
      • Configuring Lync Server 2010 to Route to a SIP/CSTA Gateway
      • Configure a Static Route for Remote Call Control
      • Configure a Trusted Application Entry for Remote Call Control
      • Define a SIP/CSTA Gateway IP Address
      • Enable Lync Users for Remote Call Control
      • Remote Call Control and Phone Number Normalization
      • Remove a Legacy Authorized Host (Optional)
    • Deploying Lync Server 2010 in a Multiple Forest Environment
      • Central Forest Topology for Lync Server 2010
      • Resource Forest Topology for Lync Server 2010
      • Part 1: Deploying Lync Server 2010 in a Central Forest Topology
        • Prerequisites for a Central Forest Topology Deployment
        • Step 1: Configuring the Identity Life Cycle Manager Server for Lync Server 2010
          • Install the Lync Server Sync Tool
          • Extend the Metaverse Schema in the Identity Life Cycle Manager
          • Configure Extensions for the Lync Server Sync Tool
          • Configure the Object Deletion Rule in the Identity Life Cycle Manager
          • Create a Management Agent for the Lync Server Sync Tool in the Central Forest
          • Create a Management Agent for the Lync Server Sync Tool in all User Forests
          • Importing, Synchronizing, and Provisioning Lync Server Objects
            • Import Active Directory Objects for Each Forest into the Connector Space
            • Synchronize the Metaverse
            • Provision the Central Forest
        • Step 2: Enabling Contacts for Lync Server 2010
        • Keep Information Synchronized for Lync Server 2010
        • Understanding How Attributes Are Synchronized for Lync Server 2010
        • Troubleshooting the Central Forest Topology for Lync Server 2010
          • Troubleshooting Client Issues
      • Part 2: Deploying Lync Server 2010 in a Resource Forest Topology
        • Prerequisites When Deploying Lync Server in a Resource Forest Topology
        • Step 1: Creating Disabled User Accounts
        • Step 2: Enabling Disabled User Accounts for Lync Server
        • Step 3: Populating the Required Attributes for Lync Server
          • Use the SID Mapping Tool to Populate Attributes in a Resource Forest
      • Synchronizing Attributes in Cross Forests for Lync Server 2010
  • Migration
    • Migration from Office Communications Server 2007 R2 to Lync Server 2010
      • Before You Begin the Migration
        • Migration Process
        • Migration Phases
          • Summary of Migration Phases and Steps
        • Planning for Client Migration
          • Client Planning Steps during Migration
          • Migration Considerations for Meetings
          • Client Version Check
          • Migrating User Settings to Lync Server 2010
          • Client Interoperability
      • Phase 1: Plan Your Migration from Office Communications Server 2007 R2
        • User Migration
        • Migrating Archiving and Monitoring Servers
        • Administering Servers after Migration
        • Migrating Multiple Sites and Pools
      • Phase 2: Prepare for Migration
        • Apply Office Communications Server 2007 R2 Updates
        • Run Best Practices Analyzer
        • Back Up Systems and Data
        • Configure Clients for Migration
      • Phase 3: Deploy Lync Server 2010 Pilot Pool
        • Lync Server 2010 Pilot Pool Architecture
        • Deploy Lync Server 2010 Pilot Pool
        • Verify Pilot Pool Coexistence with Legacy Pool
      • Phase 4: Merge Topologies
        • Install WMI Backward Compatibility Package
        • Merge Using Topology Builder Merge Wizard
        • Import Policies and Settings
        • Verify Topology Information
      • Phase 5: Configure the Pilot Pool
        • Connect Pilot Pool to Legacy Edge Servers
        • Authorize Connection to Office Communications Server 2007 R2 Edge Server
        • Connect Pilot Pool to Legacy Mediation Server
        • Move Legacy User to Pilot Pool
        • Move Multiple Users
        • Verify User Replication has Completed
      • Phase 6: Verify Your Pilot Migration
        • Verify Configuration Settings
        • Running Functional Tests Against Workloads (optional)
      • Phase 7: Add Lync Server 2010 Edge Server and Director to Pilot Pool
        • Deploy Pilot Director and Edge Servers
      • Phase 8: Move from Pilot Deployment into Production
        • Configure Federation Routes and Media Traffic
        • Verify Federation and Remote Access for External Users
        • Move Remaining Users to Lync Server 2010 (Office Communications Server 2007 R2 Migration)
        • Move Multiple Users
        • Migrate Response Groups
        • Run Functional Tests for Response Groups
        • Move Exchange Unified Messaging Contact Objects
        • Verify that all Exchange UM Contact Objects are Removed from the Legacy Pool
      • Phase 9: Complete Post-Migration Tasks
        • Migrate Dial-in Access Numbers
        • Enable Exchange 2010 SP1 Outlook Web App and IM Integration
        • Migrate Address Book
        • Enable Remote Call Control
          • Remove an Authorized Host Entry
        • Remove Legacy Archiving and Monitoring Servers
        • Migrate Mediation Server
          • Configure Mediation Server
          • Change Voice Routes to use the new Lync Server 2010 Mediation Server
          • Transition a collocated Mediation Server to a Stand-Alone Mediation Server (optional)
        • Migrate Communicator Web Access
          • Repoint Communicator Web Access to Lync Server 2010
        • Migrate Applications Built on Microsoft Unified Communications Managed API (UCMA) 2.0 Core SDK
        • Configure Trusted application servers
        • Configure the Meeting Join Page
        • Deploy Lync Server 2010 Clients
      • Phase 10: Decommission Legacy Site
        • Move Conference Directory Ownership
        • Decommissioning Servers and Pools
        • Remove BackCompatSite
      • Migrate Using Lync Server Management Shell (optional)
        • Define Edge Server Input File
        • Create a Custom Edge Server Input File
        • Run Migration Cmdlets
    • Migration from Office Communications Server 2007 to Lync Server 2010
      • Before You Begin the Migration (Office Communications Server 2007 Migration)
        • Migration Process (Office Communications Server 2007 Migration)
        • Migration Phases (Office Communications Server 2007 Migration)
          • Summary of Office Communications Server 2007 Migration Phases and Steps
        • Planning for Client Migration from Office Communications Server 2007
          • Client Planning Steps during Migration (Office Communications Server 2007 Migration)
          • Migration Considerations for Meetings (Office Communications Server 2007 Migration)
          • Migrating User Settings to Lync Server 2010 (Office Communications Server 2007 Migration)
          • Client Interoperability (Office Communications Server 2007 Migration)
      • Phase 1: Plan Your Migration from Office Communications Server 2007
        • User Migration (Office Communications Server 2007 Migration)
        • Migrating Archiving and Monitoring Servers (Office Communications Server 2007 Migration)
        • Administering Servers after Migration (Office Communications Server 2007 Migration)
        • Migrating Multiple Pools (Office Communications Server 2007 Migration)
      • Phase 2: Prepare for Migration (Office Communications Server 2007 Migration)
        • Apply Office Communications Server 2007 Updates
        • Run Best Practices Analyzer (Office Communications Server 2007 Migration)
        • Back Up Systems and Data (Office Communications Server 2007 Migration)
        • Configure Clients for Migration (Office Communications Server 2007 Migration)
      • Phase 3: Deploy Lync Server 2010 Pilot Stack (Office Communications Server 2007)
        • Lync Server 2010 Pilot Stack Architecture
        • Deploy Lync Server 2010 Pilot Stack
        • Verify Pilot Stack Coexistence with Legacy Pool (Office Communications Server 2007)
      • Phase 4: Merge Topologies (Office Communications Server 2007 Migration)
        • Install WMI Backward Compatibility Package (Office Communications Server 2007 Migration)
        • Merge Using Topology Builder Merge Wizard (Office Communications Server 2007 Migration)
        • Import Policies and Settings (Office Communications Server 2007)
        • Verify Topology Information (Office Communications Server 2007 Migration)
        • Verify Configuration Settings (Office Communications Server 2007 Migration)
      • Phase 5: Configure the Pilot Stack (Office Communications Server 2007 Migration)
        • Connect Pilot Stack to Legacy Edge Servers (Office Communications Server 2007)
        • Authorize Connection to Office Communications Server 2007 Edge Server
        • Connect Pilot Stack to Legacy Mediation Server
        • Move Legacy User to Pilot Stack (Office Communications Server 2007)
        • Move Multiple Users (Communications Server 2007 Migration)
        • Verify User Replication has Completed (Office Communications Server 2007 Migration)
      • Phase 6: Verify Your Pilot Stack Migration (Office Communications Server 2007 Migration)
        • Run Functional Tests Against Workloads (Office Communications Server 2007)
      • Phase 7: Move from Pilot Stack Deployment to Production (Office Communications Server 2007 Migration)
        • Move Remaining Users to Lync Server 2010 (Office Communications Server 2007 Migration)
        • Move Multiple Users (Communications Server 2007 Migration)
        • Move Exchange Unified Messaging Contact Objects (Office Communications Server 2007)
        • Verify that All Exchange UM Contact Objects Are Removed from Office Communications Server 2007 Pool
      • Phase 8: Complete Post-Migration Tasks (Office Communications Server 2007 Migration)
        • Enable Exchange 2010 SP1 Outlook Web App and IM Integration
        • Migrate Address Book (Office Communications Server 2007)
        • Enable Remote Call Control (Office Communications Server 2007)
          • Remove an Authorized Host Entry (Communications Server 2007)
        • Remove Legacy Archiving and Monitoring Servers (Office Communications Server 2007)
        • Migrate Mediation Server (Office Communications Server 2007 Migration)
          • Configure Mediation Server (Office Communications Server 2007 Migration)
          • Change Voice Routes to use the new Lync Server 2010 Mediation Server (Office Communications Server 2007 Migration)
          • Transition a collocated Mediation Server to a Stand-Alone Mediation Server (Office Communications Server 2007 Migration)
        • Migrate Communicator Web Access (Office Communications Server 2007)
          • Repoint Communicator Web Access to Lync Server 2010 (Office Communications Server)
        • Migrate Applications Built on Microsoft Unified Communications Managed API (UCMA) 2.0 Core SDK (Office Communications Server 2007)
        • Configure Trusted application servers (Office Communications Server 2007 Migration)
        • Configure the Meeting Join Page (Office Communications Server 2007 Migration)
        • Change Federation Routes (Office Communications Server 2007 Migration)
        • Verify Federation and Remote Access for External Users (Office Communications Server 2007 Migration)
        • Deploy Lync Server 2010 Clients
      • Phase 9: Decommission Legacy Site (Office Communications Server 2007)
        • Decommissioning Servers and Pools (Office Communications Server 2007)
        • Remove BackCompatSite (Office Communications Server 2007 Migration)
      • Migrate Using Lync Server Management Shell (optional) (Office Communications Server 2007 Migration)
        • Define Edge Server Input File (Office Communications Server 2007 Migration)
        • Create a Custom Edge Server Input File (Office Communications Server 2007 Migration)
        • Run Migration Cmdlets (Office Communications Server 2007 Migration)
        • Create a Voice Route to the Legacy Mediation Server using Lync Server Management Shell
        • Move a User by Using the Lync Server Management Shell
    • Migrating Group Chat Server
  • Operations
    • Lync Server Administrative Tools
      • Administrative Tools Infrastructure Requirements
        • Requirements to Publish a Topology
        • Planning for Simple URLs
        • DNS Requirements for Simple URLs
        • Edit or Configure Simple URLs
      • Server and Tools Operating System Support
      • Administrative Tools Software Requirements
      • Administrator Rights and Permissions Required for Setup and Administration
      • Requirements to Publish a Topology
      • Install Lync Server Administrative Tools
      • Open Lync Server Administrative Tools
    • Lync Server Control Panel
      • Managing Users
        • Search for Lync Server 2010 Users
        • Add a New User to Lync Server 2010
        • Enable or Disable Users for Lync Server 2010
        • Set, View, and Send a User's Dial-in Conferencing PIN
        • Move Users to Another Pool
        • Assign Policies to Users
          • Assign a Conferencing Policy to Modify a User's Default Meeting Experience
          • Specify Client Versions Supported for Sign-in by a User
          • Assign Specific Dial-in Conferencing PIN Security Settings to a User
          • Apply External User Access Policies to Users
          • Configure Archiving of a User's Communications
          • Assign a Location Policy to a User
          • Presence Policy Settings
        • Enable Users for Enterprise Voice
        • Configure Telephony for Users
      • Managing Computers in Your Topology
        • View a List of Computers Running Lync Server 2010
        • View the Status of Services Running on a Computer
        • View Details About a Service
        • Start or Stop Lync Server 2010 Services
        • Prevent Sessions for Services
        • View Microsoft SIP Processing Language (MSPL) Server Applications
        • Enable or Disable a Microsoft SIP Processing Language (MSPL) Server Application
        • Mark a Microsoft SIP Processing Language (MSPL) Application as Critical or Not Critical
        • View a List of Trusted Applications
        • View the Simple URL Details
      • Filtering Instant Messages and Client Versions
        • Configuring Filtering for Instant Messaging (IM)
          • Modify the Default File Transfer Filter
          • Create a New File Transfer Filter for a Specific Site
          • Modify the Default URL Filter
          • Create a New URL Filter to Handle Hyperlinks in IM Conversations
        • Specify Client Versions Supported for Sign-in by a User
      • Configuring Voice Routing
        • Configuring Dial Plans and Normalization Rules
          • Create a Dial Plan
          • Modify a Dial Plan
          • Defining Normalization Rules
            • Create or Modify a Normalization Rule by Using Build a Normalization Rule
            • Create or Modify a Normalization Rule Manually
        • Configuring Voice Policies, PSTN Usage Records, and Voice Routes
          • Configuring Voice Policies and PSTN Usage Records to Authorize Calling Features and Privileges
            • Create a Voice Policy and Configure PSTN Usage Records
            • Modify a Voice Policy and Configure PSTN Usage Records
          • View PSTN Usage Records
          • Configuring Voice Routes for Outbound Calls
            • Create a Voice Route
            • Modify a Voice Route
        • Configuring Trunks and Translation Rules
          • Configure Media Bypass on a Trunk
          • Configure a Trunk Without Media Bypass
          • Defining Translation Rules
            • Create or Modify a Translation Rule by Using the Build a Translation Rule Tool
            • Create or Modify a Translation Rule Manually
        • Exporting and Importing Voice Routing Configuration
          • Export a Voice Route Configuration File
          • Import a Voice Route Configuration File
        • Test Voice Routing
          • Create a Voice Routing Test Case
          • Export Voice Routing Test Cases
          • Import Voice Routing Test Cases
          • Running Voice Routing Tests
            • Run Informal Voice Routing Tests
            • Run Voice Routing Test Cases
        • Publish Pending Changes to the Voice Routing Configuration
      • Configuring Incoming Call Handling Features
        • Configure Phone Number Extensions for Parking Calls
          • Create a Call Park Orbit Range
          • Change a Call Park Orbit Range
          • Delete a Call Park Orbit Range
        • Configure Routing of Unassigned Phone Numbers
          • Create an Unassigned Number Range
          • Change an Unassigned Number Range
          • Delete an Unassigned Number Range
      • Managing Response Groups
        • Managing Agent Groups
          • Create an Agent Group
          • Change Agent Group Settings or Members
          • Delete an Agent Group
        • Managing Response Group Queues
          • Create a Response Group Queue
          • Change a Response Group Queue
          • Delete a Response Group Queue
        • Managing Response Group Workflows
          • Response Group Configuration Tool Requirements
          • Response Group Audio File Requirements
          • Design Call Flows by Using Interactive Voice Response
          • (Optional) Define Response Group Business Hours and Holidays
          • Create a Response Group Workflow
            • Create a Hunt Group Workflow
            • Create an Interactive Workflow
          • Change a Response Group Workflow
            • Change a Hunt Group Workflow
            • Change an Interactive Workflow
          • Delete a Response Group Workflow
      • Managing On-Premises Meetings
        • Configuring Conferencing Settings
          • Modify the Default Conferencing User Experience
          • Create or Modify Conferencing User Experience for a Site or Group of Users
          • Conferencing Policy Settings Reference
          • Delete a Conferencing Policy for a Site or Group of Users
        • Configuring the Meeting Join Experience
          • Modify the Default Meeting Join Experience
          • Create or Modify Meeting Join Settings for a Site or Pool
          • Delete Meeting Join Settings for a Site or Pool
        • Configure Settings for a Dial-in Conferencing Access Number
          • Create or Modify a Dial-in Conferencing Access Number
          • Delete a Dial-in Conferencing Access Number
        • Configure Dial-in Conferencing Personal Identification Number (PIN) Rules
          • Modify the Default Dial-in Conferencing PIN Settings
          • Create or Modify Dial-in Conferencing PIN Settings for a Site or Group of Users
          • Delete Dial-in Conferencing PIN Settings for a Site or Group of Users
      • Configuring Support for Clients and Devices
        • Specify the Client Versions Supported in Your Organization
        • View the Status of Services Running on a Computer
        • Modify the Default Action for Clients Not Explicitly Supported or Restricted
        • View Software Updates for Devices in Your Organization
        • Add a Device to Test Update Functionality
        • Modify Settings for Log Files of Device Update Activity
        • Configure Security Settings for Lync 2010 Phone Edition
        • Configure Voice Quality of Service for Lync 2010 Phone Edition
        • Configure Phone Lock for Lync 2010 Phone Edition
      • Managing External Connectivity
        • Enable or Disable External User Access for Your Organization
          • Enable or Disable Remote User Access for Your Organization
          • Enable or Disable Federation for Your Organization
          • Enable or Disable Anonymous User Access for Your Organization
        • Manage Communications with External Users
          • Manage Remote User Access
          • Manage Federated Partner Access
            • Configure Policies to Control Federated User Access
            • Enable or Disable Discovery of Federation Partners
            • Control Access by Individual Federated Domains
            • Enable or Disable Sending an Archiving Disclaimer to Federated Partners
          • Manage IM Provider Support
            • Configure Policies to Control Access by Users of IM Service Providers
            • Specify Supported IM Service Providers
          • Configure Conferencing Policies to Support Anonymous Users
          • Apply Policies for External User Access to Users
            • Apply External User Access Policies to Users
            • Apply Conferencing Policies to Support Anonymous Users
          • Reset or Delete External User Access Policies
            • Delete a Site or User Policy for External User Access
            • Reset the Global Policy for External User Access
      • Managing Monitoring
        • Create a Site Policy for Call Detail Recording
        • Create a Site Policy for Quality of Experience
        • Enable Call Detail Recording
        • Enable Quality of Experience
        • Configure Call Detail Recording
        • Configure Quality of Experience
        • Delete a Site Policy for Call Detail Recording
        • Delete a Site Policy for Quality of Experience
      • Managing Archiving
        • Configuring Support for Archiving of Internal and External Communications
          • Change the Global Policy for Archiving of Internal and External Communications
          • Create a Site Policy for Archiving
          • Enable or Disable Archiving for a Site
          • Create a User Policy for Archiving
          • Enable or Disable Archiving for Users
          • Delete an Archiving Policy
          • Apply an Archiving Policy to a User or User Group
        • Enable or Disable Archiving
        • Specify the Types of Communications To Be Archived
        • Enable or Disable Purging for Archiving
        • Block or Allow IM and Web Conferencing Sessions If Archiving Fails
        • Enable or Disable Sending an Archiving Disclaimer to Federated Partners
      • Configuring Security
        • Create a New Registrar
        • Modify an Existing Registrar
        • Delete a Registrar
        • Create a New Web Service
        • Modify an Existing Web Service
        • Delete a Web Service
        • Create a New PIN Policy
        • Modify an Existing PIN Policy
        • Delete a PIN Policy
      • Configuring Your Network
        • Enabling Call Admission Control
        • Enabling Media Bypass
        • Configuring Location Policy
        • Configuring Bandwidth Policy Profile
        • Configuring Network Regions
        • Configuring Network Sites
        • Configuring Network Subnets
        • Configuring Network Region Links
        • Configuring Network Region Routes
        • Configuring Network Site Links
      • Change the Web Services URL
      • Administering the Address Book Service
        • Windows PowerShell Cmdlets for Address Book Management
          • New-CsAddressBookConfiguration for Address Book Management
          • Set-CsAddressBookConfiguration for Address Book Management
          • Get-CsAddressBookConfiguration for Address Book Management
          • Remove-CsAddressBookConfiguration for Address Book Management
          • Test-CsAddressBookService for Address Book Management
          • Test-CsAddressBookWebQuery for Address Book Management
          • Update-CsAddressBook for Address Book Management
          • New-CsClientPolicy for Address Book Management
          • Set-CsClientPolicy for Address Book Management
          • Get-CsService for Address Book Management
          • New-CsWebServiceConfiguration for Address Book Management
          • Get-CsWebServiceConfiguration for Address Book Management
          • Set-CsWebServiceConfiguration for Address Book Management
          • Remove-CsWebServiceConfiguration for Address Book Management
      • Prevent New Connections to Lync Server 2010 for Server Maintenance
      • Delegating Control of Microsoft Lync Server 2010
      • Configure a New Trusted Application Server
    • Lync Server Management Shell
      • Lync Server 2010 Cmdlets by Category
        • User Management Cmdlets
          • Get-CsAdContact
          • Get-CsAdUser
          • Disable-CsUser
          • Enable-CsUser
          • Get-CsUser
          • Move-CsUser
          • Set-CsUser
          • Set-CsUserAcp
          • Remove-CsUserAcp
          • Get-CsUserAcp
          • Get-CsUserPoolInfo
        • Client Management Cmdlets
          • Get-CsClientPolicy
          • Grant-CsClientPolicy
          • New-CsClientPolicy
          • Remove-CsClientPolicy
          • Set-CsClientPolicy
          • New-CsClientPolicyEntry
          • Get-CsClientVersionConfiguration
          • New-CsClientVersionConfiguration
          • Remove-CsClientVersionConfiguration
          • Set-CsClientVersionConfiguration
          • Get-CsClientVersionPolicy
          • Grant-CsClientVersionPolicy
          • New-CsClientVersionPolicy
          • Remove-CsClientVersionPolicy
          • Set-CsClientVersionPolicy
          • Get-CsClientVersionPolicyRule
          • New-CsClientVersionPolicyRule
          • Remove-CsClientVersionPolicyRule
          • Set-CsClientVersionPolicyRule
        • IM and Presence Cmdlets
          • Get-CsPresencePolicy
          • Grant-CsPresencePolicy
          • New-CsPresencePolicy
          • Remove-CsPresencePolicy
          • Set-CsPresencePolicy
          • Get-CsPrivacyConfiguration
          • New-CsPrivacyConfiguration
          • Remove-CsPrivacyConfiguration
          • Set-CsPrivacyConfiguration
          • Set-CsUserServer
          • Get-CsUserServicesConfiguration
          • New-CsUserServicesConfiguration
          • Remove-CsUserServicesConfiguration
          • Set-CsUserServicesConfiguration
          • Get-CsFileTransferFilterConfiguration
          • New-CsFileTransferFilterConfiguration
          • Remove-CsFileTransferFilterConfiguration
          • Set-CsFileTransferFilterConfiguration
          • Get-CsImFilterConfiguration
          • New-CsImFilterConfiguration
          • Remove-CsImFilterConfiguration
          • Set-CsImFilterConfiguration
          • Test-CsGroupExpansion
          • Test-CsGroupIM
          • Test-CsIM
          • Test-CsP2PAV
          • Test-CsPresence
        • Conferencing Cmdlets
          • Dial-In Conferencing Cmdlets
            • Get-CsConferenceDirectory
            • Move-CsConferenceDirectory
            • New-CsConferenceDirectory
            • Remove-CsConferenceDirectory
            • Test-CsDialInConferencing
            • Get-CsDialInConferencingAccessNumber
            • New-CsDialInConferencingAccessNumber
            • Remove-CsDialInConferencingAccessNumber
            • Set-CsDialInConferencingAccessNumber
            • Get-CsDialInConferencingConfiguration
            • New-CsDialInConferencingConfiguration
            • Remove-CsDialInConferencingConfiguration
            • Set-CsDialInConferencingConfiguration
            • Get-CsDialInConferencingDtmfConfiguration
            • New-CsDialInConferencingDtmfConfiguration
            • Remove-CsDialInConferencingDtmfConfiguration
            • Set-CsDialInConferencingDtmfConfiguration
            • Get-CsDialInConferencingLanguageList
          • Web Conferencing Cmdlets
            • Get-CsConferenceDisclaimer
            • Remove-CsConferenceDisclaimer
            • Set-CsConferenceDisclaimer
            • Set-CsConferenceServer
            • Get-CsConferencingConfiguration
            • New-CsConferencingConfiguration
            • Remove-CsConferencingConfiguration
            • Set-CsConferencingConfiguration
            • Get-CsConferencingPolicy
            • Grant-CsConferencingPolicy
            • New-CsConferencingPolicy
            • Remove-CsConferencingPolicy
            • Set-CsConferencingPolicy
            • Get-CsMeetingConfiguration
            • New-CsMeetingConfiguration
            • Remove-CsMeetingConfiguration
            • Set-CsMeetingConfiguration
            • Test-CsAVConference
        • Infrastructure and Deployment Cmdlets
          • Active Directory Cmdlets
            • Disable-CsAdDomain
            • Enable-CsAdDomain
            • Get-CsAdDomain
            • Disable-CsAdForest
            • Enable-CsAdForest
            • Get-CsAdForest
            • Get-CsAdServerSchema
            • Install-CsAdServerSchema
          • Replication Cmdlets
            • Invoke-CsManagementStoreReplication
            • Get-CsManagementStoreReplicationStatus
            • Enable-CsReplica
            • Get-CsUserReplicatorConfiguration
            • New-CsUserReplicatorConfiguration
            • Remove-CsUserReplicatorConfiguration
            • Set-CsUserReplicatorConfiguration
          • Topology Cmdlets
            • Get-CsPool
            • Get-CsSite
            • Set-CsSite
            • Enable-CsTopology
            • Get-CsTopology
            • Publish-CsTopology
            • Test-CsTopology
            • Export-CsConfiguration
            • Import-CsConfiguration
            • Get-CsServerVersion
            • Disable-CsComputer
            • Enable-CsComputer
            • Get-CsComputer
            • Test-CsComputer
            • Get-CsNetworkInterface
        • Security Cmdlets
          • Certificate and Authentication Cmdlets
            • Get-CsCertificate
            • Import-CsCertificate
            • Remove-CsCertificate
            • Request-CsCertificate
            • Set-CsCertificate
            • Test-CsCertificateConfiguration
            • Test-CsClientAuth
            • Get-CsClientCertificate
            • Revoke-CsClientCertificate
            • Lock-CsClientPin
            • Set-CsClientPin
            • Unlock-CsClientPin
            • Get-CsClientPinInfo
            • New-CsKerberosAccount
            • Get-CsKerberosAccountAssignment
            • New-CsKerberosAccountAssignment
            • Remove-CsKerberosAccountAssignment
            • Set-CsKerberosAccountAssignment
            • Test-CsKerberosAccountAssignment
            • Set-CsKerberosAccountPassword
            • Get-CsPinPolicy
            • Grant-CsPinPolicy
            • New-CsPinPolicy
            • Remove-CsPinPolicy
            • Set-CsPinPolicy
            • Get-CsProxyConfiguration
            • New-CsProxyConfiguration
            • Remove-CsProxyConfiguration
            • Set-CsProxyConfiguration
            • Get-CsSipDomain
            • New-CsSipDomain
            • Remove-CsSipDomain
            • Set-CsSipDomain
          • User Rights and Permissions Cmdlets
            • Get-CsAdminRole
            • New-CsAdminRole
            • Remove-CsAdminRole
            • Set-CsAdminRole
            • Get-CsAdminRoleAssignment
            • Grant-CsOUPermission
            • Revoke-CsOUPermission
            • Test-CsOUPermission
            • Grant-CsSetupPermission
            • Revoke-CsSetupPermission
            • Test-CsSetupPermission
        • Server Roles and Services Cmdlets
          • Address Book Server Cmdlets
            • Get-CsAddressBookConfiguration
            • New-CsAddressBookConfiguration
            • Remove-CsAddressBookConfiguration
            • Set-CsAddressBookConfiguration
            • Update-CsAddressBook
            • Test-CsAddressBookService
            • Test-CsAddressBookWebQuery
          • Archiving and Monitoring Cmdlets
            • Get-CsArchivingConfiguration
            • New-CsArchivingConfiguration
            • Remove-CsArchivingConfiguration
            • Set-CsArchivingConfiguration
            • Export-CsArchivingData
            • Get-CsArchivingPolicy
            • Grant-CsArchivingPolicy
            • New-CsArchivingPolicy
            • Remove-CsArchivingPolicy
            • Set-CsArchivingPolicy
            • Set-CsArchivingServer
            • Get-CsCdrConfiguration
            • New-CsCdrConfiguration
            • Remove-CsCdrConfiguration
            • Set-CsCdrConfiguration
            • Set-CsMonitoringServer
            • Get-CsQoEConfiguration
            • Remove-CsQoEConfiguration
            • New-CsQoEConfiguration
            • Set-CsQoEConfiguration
          • Database and Management Server Cmdlets
            • Get-CsConfigurationStoreLocation
            • Remove-CsConfigurationStoreLocation
            • Set-CsConfigurationStoreLocation
            • Install-CsDatabase
            • Uninstall-CsDatabase
            • Get-CsUserDatabaseState
            • Set-CsUserDatabaseState
            • Update-CsUserDatabase
            • Move-CsManagementServer
            • Set-CsManagementServer
          • Edge Server Cmdlets
            • Set-CsAccessEdgeConfiguration
            • Get-CsAccessEdgeConfiguration
            • Get-CsAVEdgeConfiguration
            • New-CsAVEdgeConfiguration
            • Remove-CsAVEdgeConfiguration
            • Set-CsAVEdgeConfiguration
            • Set-CsEdgeServer
          • Other Server Role Cmdlets
            • Set-CsConferenceServer
            • Set-CsUserServer
          • Registrar and Director Cmdlets
            • Set-CsDirector
            • Set-CsRegistrar
            • Get-CsRegistrarConfiguration
            • New-CsRegistrarConfiguration
            • Remove-CsRegistrarConfiguration
            • Set-CsRegistrarConfiguration
            • Test-CsRegistration
          • Services Cmdlets
            • Get-CsService
            • Get-CsWindowsService
            • Start-CsWindowsService
            • Stop-CsWindowsService
          • Troubleshooting Server Roles and Services Cmdlets
            • Get-CsAudioTestServiceApplication
            • Set-CsAudioTestServiceApplication
            • Get-CsHealthMonitoringConfiguration
            • New-CsHealthMonitoringConfiguration
            • Remove-CsHealthMonitoringConfiguration
            • Set-CsHealthMonitoringConfiguration
            • Get-CsDiagnosticConfiguration
            • New-CsDiagnosticConfiguration
            • Remove-CsDiagnosticConfiguration
            • Set-CsDiagnosticConfiguration
            • New-CsDiagnosticsFilter
            • Get-CsDiagnosticHeaderConfiguration
            • New-CsDiagnosticHeaderConfiguration
            • Remove-CsDiagnosticHeaderConfiguration
            • Set-CsDiagnosticHeaderConfiguration
          • Web Server and Services Cmdlets
            • New-CsSimpleUrl
            • Get-CsSimpleUrlConfiguration
            • New-CsSimpleUrlConfiguration
            • Remove-CsSimpleUrlConfiguration
            • Set-CsSimpleUrlConfiguration
            • New-CsSimpleUrlEntry
            • Set-CsWebServer
            • Get-CsWebServiceConfiguration
            • New-CsWebServiceConfiguration
            • Remove-CsWebServiceConfiguration
            • Set-CsWebServiceConfiguration
            • New-CsWebTrustedCACertificate
            • New-CsKerberosAccount
            • Get-CsKerberosAccountAssignment
            • New-CsKerberosAccountAssignment
            • Remove-CsKerberosAccountAssignment
            • Set-CsKerberosAccountAssignment
            • Test-CsKerberosAccountAssignment
            • Set-CsKerberosAccountPassword
        • Application Management Cmdlets
          • Application Endpoints Cmdlets
            • Get-CsApplicationEndpoint
            • Move-CsApplicationEndpoint
          • Application Server and Services Cmdlets
            • Set-CsApplicationServer
            • Get-CsServerApplication
            • New-CsServerApplication
            • Remove-CsServerApplication
            • Set-CsServerApplication
          • Trusted Applications Cmdlets
            • Get-CsTrustedApplication
            • New-CsTrustedApplication
            • Remove-CsTrustedApplication
            • Set-CsTrustedApplication
            • Get-CsTrustedApplicationComputer
            • New-CsTrustedApplicationComputer
            • Remove-CsTrustedApplicationComputer
            • Get-CsTrustedApplicationEndpoint
            • New-CsTrustedApplicationEndpoint
            • Remove-CsTrustedApplicationEndpoint
            • Set-CsTrustedApplicationEndpoint
            • Get-CsTrustedApplicationPool
            • New-CsTrustedApplicationPool
            • Remove-CsTrustedApplicationPool
            • Set-CsTrustedApplicationPool
        • Federation and External Access Cmdlets
          • Get-CsAllowedDomain
          • New-CsAllowedDomain
          • Remove-CsAllowedDomain
          • Set-CsAllowedDomain
          • Get-CsBlockedDomain
          • New-CsBlockedDomain
          • Remove-CsBlockedDomain
          • Set-CsBlockedDomain
          • Get-CsExternalAccessPolicy
          • Grant-CsExternalAccessPolicy
          • New-CsExternalAccessPolicy
          • Remove-CsExternalAccessPolicy
          • Set-CsExternalAccessPolicy
          • Disable-CsHostingProvider
          • Enable-CsHostingProvider
          • Get-CsHostingProvider
          • New-CsHostingProvider
          • Remove-CsHostingProvider
          • Set-CsHostingProvider
          • Disable-CsPublicProvider
          • Enable-CsPublicProvider
          • Get-CsPublicProvider
          • New-CsPublicProvider
          • Remove-CsPublicProvider
          • Set-CsPublicProvider
          • Test-CsFederatedPartner
        • Enterprise Voice Cmdlets
          • Troubleshooting Enterprise Voice Cmdlets
            • Get-CsVoiceConfiguration
            • Remove-CsVoiceConfiguration
            • Set-CsVoiceConfiguration
            • Get-CsVoiceTestConfiguration
            • New-CsVoiceTestConfiguration
            • Remove-CsVoiceTestConfiguration
            • Set-CsVoiceTestConfiguration
            • Test-CsVoiceTestConfiguration
            • Test-CsDialPlan
            • Test-CsVoiceNormalizationRule
            • Test-CsVoicePolicy
            • Test-CsVoiceRoute
            • Test-CsVoiceUser
          • Voice Normalization Rules Cmdlets
            • Get-CsVoiceNormalizationRule
            • New-CsVoiceNormalizationRule
            • Remove-CsVoiceNormalizationRule
            • Set-CsVoiceNormalizationRule
            • Test-CsVoiceNormalizationRule
            • New-CsVoiceRegex
          • Voice Policy Cmdlets
            • Get-CsDialPlan
            • Grant-CsDialPlan
            • New-CsDialPlan
            • Remove-CsDialPlan
            • Set-CsDialPlan
            • Test-CsDialPlan
            • Get-CsPstnUsage
            • Set-CsPstnUsage
            • Get-CsVoicePolicy
            • Grant-CsVoicePolicy
            • New-CsVoicePolicy
            • Remove-CsVoicePolicy
            • Set-CsVoicePolicy
            • Test-CsVoicePolicy
          • Voice Routing Cmdlets
            • Get-CsRoutingConfiguration
            • New-CsRoutingConfiguration
            • Remove-CsRoutingConfiguration
            • Set-CsRoutingConfiguration
            • Get-CsVoiceRoute
            • New-CsVoiceRoute
            • Remove-CsVoiceRoute
            • Set-CsVoiceRoute
            • Test-CsVoiceRoute
            • Get-CsPstnUsage
            • Set-CsPstnUsage
        • Voice Application Cmdlets
          • Call Park Application Cmdlets
            • Get-CsCallParkOrbit
            • New-CsCallParkOrbit
            • Remove-CsCallParkOrbit
            • Set-CsCallParkOrbit
            • Set-CsCallParkServiceMusicOnHoldFile
            • Get-CsCpsConfiguration
            • New-CsCpsConfiguration
            • Remove-CsCpsConfiguration
            • Set-CsCpsConfiguration
          • Exchange UM Cmdlets
            • Get-CsExUmContact
            • Move-CsExUmContact
            • New-CsExUmContact
            • Remove-CsExUmContact
            • Set-CsExUmContact
            • Get-CsHostedVoicemailPolicy
            • Grant-CsHostedVoicemailPolicy
            • New-CsHostedVoicemailPolicy
            • Remove-CsHostedVoicemailPolicy
            • Set-CsHostedVoicemailPolicy
            • Get-CsVoicemailReroutingConfiguration
            • New-CsVoicemailReroutingConfiguration
            • Remove-CsVoicemailReroutingConfiguration
            • Set-CsVoicemailReroutingConfiguration
          • Response Group Application Cmdlets
            • Get-CsRgsAgentGroup
            • New-CsRgsAgentGroup
            • Remove-CsRgsAgentGroup
            • Set-CsRgsAgentGroup
            • New-CsRgsAnswer
            • Import-CsRgsAudioFile
            • New-CsRgsCallAction
            • Get-CsRgsConfiguration
            • Move-CsRgsConfiguration
            • Set-CsRgsConfiguration
            • New-CsRgsHoliday
            • Get-CsRgsHolidaySet
            • New-CsRgsHolidaySet
            • Remove-CsRgsHolidaySet
            • Set-CsRgsHolidaySet
            • Get-CsRgsHoursOfBusiness
            • New-CsRgsHoursOfBusiness
            • Remove-CsRgsHoursOfBusiness
            • Set-CsRgsHoursOfBusiness
            • New-CsRgsPrompt
            • New-CsRgsQuestion
            • Get-CsRgsQueue
            • New-CsRgsQueue
            • Remove-CsRgsQueue
            • Set-CsRgsQueue
            • New-CsRgsTimeRange
            • Get-CsRgsWorkflow
            • New-CsRgsWorkflow
            • Remove-CsRgsWorkflow
            • Set-CsRgsWorkflow
          • Unassigned Number Cmdlets
            • Get-CsUnassignedNumber
            • New-CsUnassignedNumber
            • Remove-CsUnassignedNumber
            • Set-CsUnassignedNumber
            • Get-CsAnnouncement
            • New-CsAnnouncement
            • Remove-CsAnnouncement
            • Set-CsAnnouncement
            • Import-CsAnnouncementFile
        • Advanced Enterprise Voice Cmdlets
          • Call Admission Control Cmdlets
            • Get-CsBandwidthPolicyServiceConfiguration
            • New-CsBandwidthPolicyServiceConfiguration
            • Remove-CsBandwidthPolicyServiceConfiguration
            • Set-CsBandwidthPolicyServiceConfiguration
            • Get-CsNetworkBandwidthPolicyProfile
            • New-CsNetworkBandwidthPolicyProfile
            • Remove-CsNetworkBandwidthPolicyProfile
            • Set-CsNetworkBandwidthPolicyProfile
            • New-CsNetworkBWAlternatePath
            • New-CsNetworkBWPolicy
            • Get-CsNetworkConfiguration
            • Remove-CsNetworkConfiguration
            • Set-CsNetworkConfiguration
            • Get-CsNetworkInterRegionRoute
            • New-CsNetworkInterRegionRoute
            • Remove-CsNetworkInterRegionRoute
            • Set-CsNetworkInterRegionRoute
            • Get-CsNetworkInterSitePolicy
            • New-CsNetworkInterSitePolicy
            • Remove-CsNetworkInterSitePolicy
            • Set-CsNetworkInterSitePolicy
            • Get-CsNetworkRegion
            • New-CsNetworkRegion
            • Remove-CsNetworkRegion
            • Set-CsNetworkRegion
            • Get-CsNetworkRegionLink
            • New-CsNetworkRegionLink
            • Remove-CsNetworkRegionLink
            • Set-CsNetworkRegionLink
            • Get-CsNetworkSite
            • New-CsNetworkSite
            • Remove-CsNetworkSite
            • Set-CsNetworkSite
            • Get-CsNetworkSubnet
            • New-CsNetworkSubnet
            • Remove-CsNetworkSubnet
            • Set-CsNetworkSubnet
          • Enhanced 9-1-1 Cmdlets
            • Get-CsEnhancedEmergencyServiceDisclaimer
            • Remove-CsEnhancedEmergencyServiceDisclaimer
            • Set-CsEnhancedEmergencyServiceDisclaimer
            • Get-CsLisCivicAddress
            • Test-CsLisCivicAddress
            • Debug-CsLisConfiguration
            • Export-CsLisConfiguration
            • Import-CsLisConfiguration
            • Test-CsLisConfiguration
            • Publish-CsLisConfiguration
            • Unpublish-CsLisConfiguration
            • Get-CsLisLocation
            • Remove-CsLisLocation
            • Set-CsLisLocation
            • Get-CsLisPort
            • Remove-CsLisPort
            • Set-CsLisPort
            • Get-CsLisServiceProvider
            • Remove-CsLisServiceProvider
            • Set-CsLisServiceProvider
            • Get-CsLisSubnet
            • Remove-CsLisSubnet
            • Set-CsLisSubnet
            • Get-CsLisSwitch
            • Remove-CsLisSwitch
            • Set-CsLisSwitch
            • Get-CsLisWirelessAccessPoint
            • Remove-CsLisWirelessAccessPoint
            • Set-CsLisWirelessAccessPoint
            • Get-CsLocationPolicy
            • Grant-CsLocationPolicy
            • New-CsLocationPolicy
            • Remove-CsLocationPolicy
            • Set-CsLocationPolicy
            • Test-CsLocationPolicy
            • Get-CsNetworkSite
            • New-CsNetworkSite
            • Remove-CsNetworkSite
            • Set-CsNetworkSite
          • Media Bypass Cmdlets
            • New-CsNetworkMediaBypassConfiguration
            • Get-CsNetworkConfiguration
            • Remove-CsNetworkConfiguration
            • Set-CsNetworkConfiguration
          • Media Configuration Cmdlets
            • Get-CsMediaConfiguration
            • New-CsMediaConfiguration
            • Remove-CsMediaConfiguration
            • Set-CsMediaConfiguration
        • PSTN Connectivity Cmdlets
          • PSTN Gateways Cmdlets
            • Set-CsPstnGateway
            • Test-CsPstnOutboundCall
            • Test-CsPstnPeerToPeerCall
            • Set-CsMediationServer
          • Static Routing Cmdlets
            • Get-CsSipResponseCodeTranslationRule
            • New-CsSipResponseCodeTranslationRule
            • Remove-CsSipResponseCodeTranslationRule
            • Set-CsSipResponseCodeTranslationRule
            • New-CsStaticRoute
            • Get-CsStaticRoutingConfiguration
            • New-CsStaticRoutingConfiguration
            • Remove-CsStaticRoutingConfiguration
            • Set-CsStaticRoutingConfiguration
            • New-CsSipProxyCustom
            • New-CsSipProxyRealm
            • New-CsSipProxyTCP
            • New-CsSipProxyTLS
            • New-CsSipProxyTransport
            • New-CsSipProxyUseDefault
            • New-CsSipProxyUseDefaultCert
            • New-CsIssuedCertId
          • Trunking Configuration Cmdlets
            • Get-CsOutboundTranslationRule
            • New-CsOutboundTranslationRule
            • Remove-CsOutboundTranslationRule
            • Set-CsOutboundTranslationRule
            • Get-CsTrunkConfiguration
            • New-CsTrunkConfiguration
            • Remove-CsTrunkConfiguration
            • Set-CsTrunkConfiguration
            • Test-CsTrunkConfiguration
            • New-CsVoiceRegex
          • Voice Routing Cmdlets
            • Get-CsRoutingConfiguration
            • New-CsRoutingConfiguration
            • Remove-CsRoutingConfiguration
            • Set-CsRoutingConfiguration
            • Get-CsVoiceRoute
            • New-CsVoiceRoute
            • Remove-CsVoiceRoute
            • Set-CsVoiceRoute
            • Test-CsVoiceRoute
            • Get-CsPstnUsage
            • Set-CsPstnUsage
        • Phones and Devices Cmdlets
          • Get-CsAnalogDevice
          • Move-CsAnalogDevice
          • New-CsAnalogDevice
          • Remove-CsAnalogDevice
          • Set-CsAnalogDevice
          • Get-CsCommonAreaPhone
          • Move-CsCommonAreaPhone
          • New-CsCommonAreaPhone
          • Remove-CsCommonAreaPhone
          • Set-CsCommonAreaPhone
          • Get-CsUCPhoneConfiguration
          • New-CsUCPhoneConfiguration
          • Remove-CsUCPhoneConfiguration
          • Set-CsUCPhoneConfiguration
          • Import-CsDeviceUpdate
          • Get-CsDeviceUpdateConfiguration
          • New-CsDeviceUpdateConfiguration
          • Remove-CsDeviceUpdateConfiguration
          • Set-CsDeviceUpdateConfiguration
          • Clear-CsDeviceUpdateFile
          • Clear-CsDeviceUpdateLog
          • Approve-CsDeviceUpdateRule
          • Get-CsDeviceUpdateRule
          • Remove-CsDeviceUpdateRule
          • Reset-CsDeviceUpdateRule
          • Restore-CsDeviceUpdateRule
          • Test-CsPhoneBootstrap
          • Get-CsTestDevice
          • New-CsTestDevice
          • Remove-CsTestDevice
          • Set-CsTestDevice
        • Migration and Coexistence Cmdlets
          • Import-CsLegacyConferenceDirectory
          • Import-CsLegacyConfiguration
          • Merge-CsLegacyTopology
          • Move-CsApplicationEndpoint
          • Move-CsLegacyUser
        • Lync Server Management Shell Configuration Cmdlets
          • Get-CsUICulture
          • Set-CsUICulture
          • Get-CsManagementConnection
          • Remove-CsManagementConnection
          • Set-CsManagementConnection
      • Lync Server 2010 Cmdlets Index
        • Approve-CsDeviceUpdateRule
        • Clear-CsDeviceUpdateFile
        • Clear-CsDeviceUpdateLog
        • Debug-CsLisConfiguration
        • Disable-CsAdDomain
        • Disable-CsAdForest
        • Disable-CsComputer
        • Disable-CsHostingProvider
        • Disable-CsPublicProvider
        • Disable-CsUser
        • Enable-CsAdDomain
        • Enable-CsAdForest
        • Enable-CsComputer
        • Enable-CsHostingProvider
        • Enable-CsPublicProvider
        • Enable-CsReplica
        • Enable-CsTopology
        • Enable-CsUser
        • Export-CsArchivingData
        • Export-CsConfiguration
        • Export-CsLisConfiguration
        • Get-CsAccessEdgeConfiguration
        • Get-CsAdContact
        • Get-CsAdDomain
        • Get-CsAddressBookConfiguration
        • Get-CsAdForest
        • Get-CsAdminRole
        • Get-CsAdminRoleAssignment
        • Get-CsAdServerSchema
        • Get-CsAdUser
        • Get-CsAllowedDomain
        • Get-CsAnalogDevice
        • Get-CsAnnouncement
        • Get-CsApplicationEndpoint
        • Get-CsArchivingConfiguration
        • Get-CsArchivingPolicy
        • Get-CsAudioTestServiceApplication
        • Get-CsAVEdgeConfiguration
        • Get-CsBandwidthPolicyServiceConfiguration
        • Get-CsBlockedDomain
        • Get-CsCallParkOrbit
        • Get-CsCdrConfiguration
        • Get-CsCertificate
        • Get-CsClientCertificate
        • Get-CsClientPinInfo
        • Get-CsClientPolicy
        • Get-CsClientVersionConfiguration
        • Get-CsClientVersionPolicy
        • Get-CsClientVersionPolicyRule
        • Get-CsCommonAreaPhone
        • Get-CsComputer
        • Get-CsConferenceDirectory
        • Get-CsConferenceDisclaimer
        • Get-CsConferencingConfiguration
        • Get-CsConferencingPolicy
        • Get-CsConfigurationStoreLocation
        • Get-CsCpsConfiguration
        • Get-CsDeviceUpdateConfiguration
        • Get-CsDeviceUpdateRule
        • Get-CsDiagnosticConfiguration
        • Get-CsDiagnosticHeaderConfiguration
        • Get-CsDialInConferencingAccessNumber
        • Get-CsDialInConferencingConfiguration
        • Get-CsDialInConferencingDtmfConfiguration
        • Get-CsDialInConferencingLanguageList
        • Get-CsDialPlan
        • Get-CsEnhancedEmergencyServiceDisclaimer
        • Get-CsExternalAccessPolicy
        • Get-CsExUmContact
        • Get-CsFileTransferFilterConfiguration
        • Get-CsHealthMonitoringConfiguration
        • Get-CsHostedVoicemailPolicy
        • Get-CsHostingProvider
        • Get-CsImFilterConfiguration
        • Get-CsKerberosAccountAssignment
        • Get-CsLisCivicAddress
        • Get-CsLisLocation
        • Get-CsLisPort
        • Get-CsLisServiceProvider
        • Get-CsLisSubnet
        • Get-CsLisSwitch
        • Get-CsLisWirelessAccessPoint
        • Get-CsLocationPolicy
        • Get-CsManagementConnection
        • Get-CsManagementStoreReplicationStatus
        • Get-CsMediaConfiguration
        • Get-CsMeetingConfiguration
        • Get-CsNetworkBandwidthPolicyProfile
        • Get-CsNetworkConfiguration
        • Get-CsNetworkInterface
        • Get-CsNetworkInterRegionRoute
        • Get-CsNetworkInterSitePolicy
        • Get-CsNetworkRegion
        • Get-CsNetworkRegionLink
        • Get-CsNetworkSite
        • Get-CsNetworkSubnet
        • Get-CsOutboundTranslationRule
        • Get-CsPinPolicy
        • Get-CsPool
        • Get-CsPresencePolicy
        • Get-CsPrivacyConfiguration
        • Get-CsProxyConfiguration
        • Get-CsPstnUsage
        • Get-CsPublicProvider
        • Get-CsQoEConfiguration
        • Get-CsRegistrarConfiguration
        • Get-CsRgsAgentGroup
        • Get-CsRgsConfiguration
        • Get-CsRgsHolidaySet
        • Get-CsRgsHoursOfBusiness
        • Get-CsRgsQueue
        • Get-CsRgsWorkflow
        • Get-CsRoutingConfiguration
        • Get-CsServerApplication
        • Get-CsServerVersion
        • Get-CsService
        • Get-CsSimpleUrlConfiguration
        • Get-CsSipDomain
        • Get-CsSipResponseCodeTranslationRule
        • Get-CsSite
        • Get-CsStaticRoutingConfiguration
        • Get-CsTestDevice
        • Get-CsTopology
        • Get-CsTrunkConfiguration
        • Get-CsTrustedApplication
        • Get-CsTrustedApplicationComputer
        • Get-CsTrustedApplicationEndpoint
        • Get-CsTrustedApplicationPool
        • Get-CsUCPhoneConfiguration
        • Get-CsUICulture
        • Get-CsUnassignedNumber
        • Get-CsUser
        • Get-CsUserAcp
        • Get-CsUserDatabaseState
        • Get-CsUserPoolInfo
        • Get-CsUserReplicatorConfiguration
        • Get-CsUserServicesConfiguration
        • Get-CsVoiceConfiguration
        • Get-CsVoicemailReroutingConfiguration
        • Get-CsVoiceNormalizationRule
        • Get-CsVoicePolicy
        • Get-CsVoiceRoute
        • Get-CsVoiceTestConfiguration
        • Get-CsWebServiceConfiguration
        • Get-CsWindowsService
        • Grant-CsArchivingPolicy
        • Grant-CsClientPolicy
        • Grant-CsClientVersionPolicy
        • Grant-CsConferencingPolicy
        • Grant-CsDialPlan
        • Grant-CsExternalAccessPolicy
        • Grant-CsHostedVoicemailPolicy
        • Grant-CsLocationPolicy
        • Grant-CsOUPermission
        • Grant-CsPinPolicy
        • Grant-CsPresencePolicy
        • Grant-CsSetupPermission
        • Grant-CsVoicePolicy
        • Import-CsAnnouncementFile
        • Import-CsCertificate
        • Import-CsConfiguration
        • Import-CsDeviceUpdate
        • Import-CsLegacyConferenceDirectory
        • Import-CsLegacyConfiguration
        • Import-CsLisConfiguration
        • Import-CsRgsAudioFile
        • Install-CsAdServerSchema
        • Install-CsDatabase
        • Invoke-CsManagementStoreReplication
        • Lock-CsClientPin
        • Merge-CsLegacyTopology
        • Move-CsAnalogDevice
        • Move-CsApplicationEndpoint
        • Move-CsCommonAreaPhone
        • Move-CsConferenceDirectory
        • Move-CsExUmContact
        • Move-CsLegacyUser
        • Move-CsManagementServer
        • Move-CsRgsConfiguration
        • Move-CsUser
        • New-CsAddressBookConfiguration
        • New-CsAdminRole
        • New-CsAllowedDomain
        • New-CsAnalogDevice
        • New-CsAnnouncement
        • New-CsArchivingConfiguration
        • New-CsArchivingPolicy
        • New-CsAVEdgeConfiguration
        • New-CsBandwidthPolicyServiceConfiguration
        • New-CsBlockedDomain
        • New-CsCallParkOrbit
        • New-CsCdrConfiguration
        • New-CsClientPolicy
        • New-CsClientPolicyEntry
        • New-CsClientVersionConfiguration
        • New-CsClientVersionPolicy
        • New-CsClientVersionPolicyRule
        • New-CsCommonAreaPhone
        • New-CsConferenceDirectory
        • New-CsConferencingConfiguration
        • New-CsConferencingPolicy
        • New-CsCpsConfiguration
        • New-CsDeviceUpdateConfiguration
        • New-CsDiagnosticConfiguration
        • New-CsDiagnosticHeaderConfiguration
        • New-CsDiagnosticsFilter
        • New-CsDialInConferencingAccessNumber
        • New-CsDialInConferencingConfiguration
        • New-CsDialInConferencingDtmfConfiguration
        • New-CsDialPlan
        • New-CsExternalAccessPolicy
        • New-CsExUmContact
        • New-CsFileTransferFilterConfiguration
        • New-CsHealthMonitoringConfiguration
        • New-CsHostedVoicemailPolicy
        • New-CsHostingProvider
        • New-CsImFilterConfiguration
        • New-CsIssuedCertId
        • New-CsKerberosAccount
        • New-CsKerberosAccountAssignment
        • New-CsLocationPolicy
        • New-CsMediaConfiguration
        • New-CsMeetingConfiguration
        • New-CsNetworkBandwidthPolicyProfile
        • New-CsNetworkBWAlternatePath
        • New-CsNetworkBWPolicy
        • New-CsNetworkInterRegionRoute
        • New-CsNetworkInterSitePolicy
        • New-CsNetworkMediaBypassConfiguration
        • New-CsNetworkRegion
        • New-CsNetworkRegionLink
        • New-CsNetworkSite
        • New-CsNetworkSubnet
        • New-CsOutboundTranslationRule
        • New-CsPinPolicy
        • New-CsPresencePolicy
        • New-CsPrivacyConfiguration
        • New-CsProxyConfiguration
        • New-CsPublicProvider
        • New-CsQoEConfiguration
        • New-CsRegistrarConfiguration
        • New-CsRgsAgentGroup
        • New-CsRgsAnswer
        • New-CsRgsCallAction
        • New-CsRgsHoliday
        • New-CsRgsHolidaySet
        • New-CsRgsHoursOfBusiness
        • New-CsRgsPrompt
        • New-CsRgsQuestion
        • New-CsRgsQueue
        • New-CsRgsTimeRange
        • New-CsRgsWorkflow
        • New-CsRoutingConfiguration
        • New-CsServerApplication
        • New-CsSimpleUrl
        • New-CsSimpleUrlConfiguration
        • New-CsSimpleUrlEntry
        • New-CsSipDomain
        • New-CsSipProxyCustom
        • New-CsSipProxyRealm
        • New-CsSipProxyTCP
        • New-CsSipProxyTLS
        • New-CsSipProxyTransport
        • New-CsSipProxyUseDefault
        • New-CsSipProxyUseDefaultCert
        • New-CsSipResponseCodeTranslationRule
        • New-CsStaticRoute
        • New-CsStaticRoutingConfiguration
        • New-CsTestDevice
        • New-CsTrunkConfiguration
        • New-CsTrustedApplication
        • New-CsTrustedApplicationComputer
        • New-CsTrustedApplicationEndpoint
        • New-CsTrustedApplicationPool
        • New-CsUCPhoneConfiguration
        • New-CsUnassignedNumber
        • New-CsUserReplicatorConfiguration
        • New-CsUserServicesConfiguration
        • New-CsVoicemailReroutingConfiguration
        • New-CsVoiceNormalizationRule
        • New-CsVoicePolicy
        • New-CsVoiceRegex
        • New-CsVoiceRoute
        • New-CsVoiceTestConfiguration
        • New-CsWebServiceConfiguration
        • New-CsWebTrustedCACertificate
        • Publish-CsLisConfiguration
        • Publish-CsTopology
        • Remove-CsAddressBookConfiguration
        • Remove-CsAdminRole
        • Remove-CsAllowedDomain
        • Remove-CsAnalogDevice
        • Remove-CsAnnouncement
        • Remove-CsArchivingConfiguration
        • Remove-CsArchivingPolicy
        • Remove-CsAVEdgeConfiguration
        • Remove-CsBandwidthPolicyServiceConfiguration
        • Remove-CsBlockedDomain
        • Remove-CsCallParkOrbit
        • Remove-CsCdrConfiguration
        • Remove-CsCertificate
        • Remove-CsClientPolicy
        • Remove-CsClientVersionConfiguration
        • Remove-CsClientVersionPolicy
        • Remove-CsClientVersionPolicyRule
        • Remove-CsCommonAreaPhone
        • Remove-CsConferenceDirectory
        • Remove-CsConferenceDisclaimer
        • Remove-CsConferencingConfiguration
        • Remove-CsConferencingPolicy
        • Remove-CsConfigurationStoreLocation
        • Remove-CsCpsConfiguration
        • Remove-CsDeviceUpdateConfiguration
        • Remove-CsDeviceUpdateRule
        • Remove-CsDiagnosticConfiguration
        • Remove-CsDiagnosticHeaderConfiguration
        • Remove-CsDialInConferencingAccessNumber
        • Remove-CsDialInConferencingConfiguration
        • Remove-CsDialInConferencingDtmfConfiguration
        • Remove-CsDialPlan
        • Remove-CsEnhancedEmergencyServiceDisclaimer
        • Remove-CsExternalAccessPolicy
        • Remove-CsExUmContact
        • Remove-CsFileTransferFilterConfiguration
        • Remove-CsHealthMonitoringConfiguration
        • Remove-CsHostedVoicemailPolicy
        • Remove-CsHostingProvider
        • Remove-CsImFilterConfiguration
        • Remove-CsKerberosAccountAssignment
        • Remove-CsLisLocation
        • Remove-CsLisPort
        • Remove-CsLisServiceProvider
        • Remove-CsLisSubnet
        • Remove-CsLisSwitch
        • Remove-CsLisWirelessAccessPoint
        • Remove-CsLocationPolicy
        • Remove-CsManagementConnection
        • Remove-CsMediaConfiguration
        • Remove-CsMeetingConfiguration
        • Remove-CsNetworkBandwidthPolicyProfile
        • Remove-CsNetworkConfiguration
        • Remove-CsNetworkInterRegionRoute
        • Remove-CsNetworkInterSitePolicy
        • Remove-CsNetworkRegion
        • Remove-CsNetworkRegionLink
        • Remove-CsNetworkSite
        • Remove-CsNetworkSubnet
        • Remove-CsOutboundTranslationRule
        • Remove-CsPinPolicy
        • Remove-CsPresencePolicy
        • Remove-CsPrivacyConfiguration
        • Remove-CsProxyConfiguration
        • Remove-CsPublicProvider
        • Remove-CsQoEConfiguration
        • Remove-CsRegistrarConfiguration
        • Remove-CsRgsAgentGroup
        • Remove-CsRgsHolidaySet
        • Remove-CsRgsHoursOfBusiness
        • Remove-CsRgsQueue
        • Remove-CsRgsWorkflow
        • Remove-CsRoutingConfiguration
        • Remove-CsServerApplication
        • Remove-CsSimpleUrlConfiguration
        • Remove-CsSipDomain
        • Remove-CsSipResponseCodeTranslationRule
        • Remove-CsStaticRoutingConfiguration
        • Remove-CsTestDevice
        • Remove-CsTrunkConfiguration
        • Remove-CsTrustedApplication
        • Remove-CsTrustedApplicationComputer
        • Remove-CsTrustedApplicationEndpoint
        • Remove-CsTrustedApplicationPool
        • Remove-CsUCPhoneConfiguration
        • Remove-CsUnassignedNumber
        • Remove-CsUserAcp
        • Remove-CsUserReplicatorConfiguration
        • Remove-CsUserServicesConfiguration
        • Remove-CsVoiceConfiguration
        • Remove-CsVoicemailReroutingConfiguration
        • Remove-CsVoiceNormalizationRule
        • Remove-CsVoicePolicy
        • Remove-CsVoiceRoute
        • Remove-CsVoiceTestConfiguration
        • Remove-CsWebServiceConfiguration
        • Request-CsCertificate
        • Reset-CsDeviceUpdateRule
        • Restore-CsDeviceUpdateRule
        • Revoke-CsClientCertificate
        • Revoke-CsOUPermission
        • Revoke-CsSetupPermission
        • Set-CsAccessEdgeConfiguration
        • Set-CsAddressBookConfiguration
        • Set-CsAdminRole
        • Set-CsAllowedDomain
        • Set-CsAnalogDevice
        • Set-CsAnnouncement
        • Set-CsApplicationServer
        • Set-CsArchivingConfiguration
        • Set-CsArchivingPolicy
        • Set-CsArchivingServer
        • Set-CsAudioTestServiceApplication
        • Set-CsAVEdgeConfiguration
        • Set-CsBandwidthPolicyServiceConfiguration
        • Set-CsBlockedDomain
        • Set-CsCallParkOrbit
        • Set-CsCallParkServiceMusicOnHoldFile
        • Set-CsCdrConfiguration
        • Set-CsCertificate
        • Set-CsClientPin
        • Set-CsClientPolicy
        • Set-CsClientVersionConfiguration
        • Set-CsClientVersionPolicy
        • Set-CsClientVersionPolicyRule
        • Set-CsCommonAreaPhone
        • Set-CsConferenceDisclaimer
        • Set-CsConferenceServer
        • Set-CsConferencingConfiguration
        • Set-CsConferencingPolicy
        • Set-CsConfigurationStoreLocation
        • Set-CsCpsConfiguration
        • Set-CsDeviceUpdateConfiguration
        • Set-CsDiagnosticConfiguration
        • Set-CsDiagnosticHeaderConfiguration
        • Set-CsDialInConferencingAccessNumber
        • Set-CsDialInConferencingConfiguration
        • Set-CsDialInConferencingDtmfConfiguration
        • Set-CsDialPlan
        • Set-CsDirector
        • Set-CsEdgeServer
        • Set-CsEnhancedEmergencyServiceDisclaimer
        • Set-CsExternalAccessPolicy
        • Set-CsExUmContact
        • Set-CsFileTransferFilterConfiguration
        • Set-CsHealthMonitoringConfiguration
        • Set-CsHostedVoicemailPolicy
        • Set-CsHostingProvider
        • Set-CsImFilterConfiguration
        • Set-CsKerberosAccountAssignment
        • Set-CsKerberosAccountPassword
        • Set-CsLisLocation
        • Set-CsLisPort
        • Set-CsLisServiceProvider
        • Set-CsLisSubnet
        • Set-CsLisSwitch
        • Set-CsLisWirelessAccessPoint
        • Set-CsLocationPolicy
        • Set-CsManagementConnection
        • Set-CsManagementServer
        • Set-CsMediaConfiguration
        • Set-CsMediationServer
        • Set-CsMeetingConfiguration
        • Set-CsMonitoringServer
        • Set-CsNetworkBandwidthPolicyProfile
        • Set-CsNetworkConfiguration
        • Set-CsNetworkInterRegionRoute
        • Set-CsNetworkInterSitePolicy
        • Set-CsNetworkRegion
        • Set-CsNetworkRegionLink
        • Set-CsNetworkSite
        • Set-CsNetworkSubnet
        • Set-CsOutboundTranslationRule
        • Set-CsPinPolicy
        • Set-CsPresencePolicy
        • Set-CsPrivacyConfiguration
        • Set-CsProxyConfiguration
        • Set-CsPstnGateway
        • Set-CsPstnUsage
        • Set-CsPublicProvider
        • Set-CsQoEConfiguration
        • Set-CsRegistrar
        • Set-CsRegistrarConfiguration
        • Set-CsRgsAgentGroup
        • Set-CsRgsConfiguration
        • Set-CsRgsHolidaySet
        • Set-CsRgsHoursOfBusiness
        • Set-CsRgsQueue
        • Set-CsRgsWorkflow
        • Set-CsRoutingConfiguration
        • Set-CsServerApplication
        • Set-CsSimpleUrlConfiguration
        • Set-CsSipDomain
        • Set-CsSipResponseCodeTranslationRule
        • Set-CsSite
        • Set-CsStaticRoutingConfiguration
        • Set-CsTestDevice
        • Set-CsTrunkConfiguration
        • Set-CsTrustedApplication
        • Set-CsTrustedApplicationEndpoint
        • Set-CsTrustedApplicationPool
        • Set-CsUCPhoneConfiguration
        • Set-CsUICulture
        • Set-CsUnassignedNumber
        • Set-CsUser
        • Set-CsUserAcp
        • Set-CsUserDatabaseState
        • Set-CsUserReplicatorConfiguration
        • Set-CsUserServer
        • Set-CsUserServicesConfiguration
        • Set-CsVoiceConfiguration
        • Set-CsVoicemailReroutingConfiguration
        • Set-CsVoiceNormalizationRule
        • Set-CsVoicePolicy
        • Set-CsVoiceRoute
        • Set-CsVoiceTestConfiguration
        • Set-CsWebServer
        • Set-CsWebServiceConfiguration
        • Start-CsWindowsService
        • Stop-CsWindowsService
        • Test-CsAddressBookService
        • Test-CsAddressBookWebQuery
        • Test-CsAVConference
        • Test-CsCertificateConfiguration
        • Test-CsClientAuth
        • Test-CsComputer
        • Test-CsDialInConferencing
        • Test-CsDialPlan
        • Test-CsFederatedPartner
        • Test-CsGroupExpansion
        • Test-CsGroupIM
        • Test-CsIM
        • Test-CsKerberosAccountAssignment
        • Test-CsLisCivicAddress
        • Test-CsLisConfiguration
        • Test-CsLocationPolicy
        • Test-CsOUPermission
        • Test-CsP2PAV
        • Test-CsPhoneBootstrap
        • Test-CsPresence
        • Test-CsPstnOutboundCall
        • Test-CsPstnPeerToPeerCall
        • Test-CsRegistration
        • Test-CsSetupPermission
        • Test-CsTopology
        • Test-CsTrunkConfiguration
        • Test-CsVoiceNormalizationRule
        • Test-CsVoicePolicy
        • Test-CsVoiceRoute
        • Test-CsVoiceTestConfiguration
        • Test-CsVoiceUser
        • Test-CsWebApp
        • Test-CsWebAppAnonymous
        • Uninstall-CsDatabase
        • Unlock-CsClientPin
        • Unpublish-CsLisConfiguration
        • Update-CsAddressBook
        • Update-CsUserDatabase
    • Administering Group Chat Server
      • Using Categories to Administer Group Chat Server
      • Understanding Group Chat Scope and Membership
      • Group Chat Server Best Practices
      • Using Group Chat Admin Tool
        • Signing In to Group Chat Admin Tool
        • Managing Categories and Chat Rooms
          • Creating a New Category
          • Creating Chat Rooms
          • Setting the Scope for a Category
          • Setting Membership of a Chat Room
          • Enabling a User to Manage a Specific Chat Room
          • Setting Who Can Post Messages in an Auditorium Chat Room
          • Disabling or Enabling a Chat Room
          • Moving a Chat Room or Category
          • Deleting a Chat Room or Category
        • Managing Group Chat User Access
          • Setting the Scope for the Root Category
          • Creating a Federated User Group
          • Creating and Adding Members to Federated User Groups
          • Setting Whether Users Can Post and Download Files in Chat Rooms
          • Viewing Who Has Administrator Rights
          • Enabling a User to Manage Categories, Chat Rooms, and User Rights and Permissions
      • Using the Group Chat Configuration Tool
        • Opening the Group Chat Configuration Tool
        • Viewing Group Chat Server Status and Configuration Information
        • Restarting Group Chat Servers
        • Changing Group Chat Service Credentials
        • Configuring Group Chat Servers
          • Configuring System Wide Settings
            • Configuring the Lync Server Settings
            • Configuring Lookup Servers Settings
            • Configuring Channel Servers Settings
            • Configuring File Repository Settings
            • Configuring Compliance Settings
          • Configuring Machine Wide Settings
          • Configuring Channel Server Settings
          • Configuring Lookup Server Settings
          • Configuring Web Service Settings
          • Configuring Log Levels for the Channel Service, Lookup Service, or Web Service
        • Configuring Compliance for Group Chat Server
          • Specifying the Compliance File Repository
          • Enabling or Disabling Compliance Logging
          • Changing the Log Level of the Compliance Server
          • Adding or Changing Compliance Adapters
          • Customizing the XSLT Definition File
      • Operating and Maintaining the Group Chat System
        • Backing Up the Group Chat Database, Compliance Database, and File Repository
        • Managing Log Files
        • Managing System Health
          • Managing Server Performance
          • Managing CPU and Memory Usage
          • Monitoring Group Chat Server Services using Microsoft System Center Operations Manager
          • Monitoring System Health
        • Monitoring Events
        • Using the Services Snap-in with Group Chat Servers
          • Monitoring, Starting, or Stopping Services
          • Restarting Services After a Failure
        • Restoring Group Chat Server
        • Backing Up the Compliance Server
          • Disabling the Active Compliance Server
          • Changing the Active Compliance Server
    • Configuring Federation Support for a Lync Online 2010 Customer
      • Prerequisites for Federating with a Lync Online Customer
      • Configure Domain Access for Federation with a Lync Online Customer
        • Configure Federation for a Lync Online Domain
        • Enable or Disable Domain Access for a Lync Online Customer
      • Configure User Access for Federation with a Lync Online Customer
        • Configure User Access for Lync Online Users
        • Configure User Access for Internal Lync Users
      • Verify Communications with a Lync Online Customer
    • Managing and Troubleshooting Devices
      • Tools and Services for Managing and Troubleshooting Devices
      • Updating Devices
        • Solution Components of Device Update Web service
        • Device Update Web service Architecture
        • How the Device Update Process Works
        • Scenarios for the Device Update Web service
        • Administering Device Update Web service
          • Managing Device Updates
            • Using the Device Update Web Service
            • Common Device Update Web service Management Tasks
              • Getting Started with Device Update Web service
              • Verifying Device Update Web service Functionality
              • Testing and Deploying a Device Update
            • Verifying External Device Access
            • Working with Test Devices
              • Editing Information for Test Devices
              • Deleting Test Devices
              • Verifying the Connection for a Test Device
            • Working with Device Updates
              • Obtaining Software Updates for Devices
              • Approving Device Updates
              • Rejecting Device Updates
              • Rolling Back Device Updates
            • Purging Log and Image Files
          • Using Log Files to Audit Update Activity
            • Log File Types and Locations
            • Auditing Update Requests
            • Update Audit Log Schema
            • Uploading Device Log Files
          • Additional Resources for Administering Device Update Web service
            • Device Update Web service Events
            • Device Update Web service Error Messages
            • Device Update Web service Performance Counters
      • Troubleshooting Devices
        • How IP Phones Connect to the Network
        • Device Connection Process
        • Checklist for Setting Up Devices
          • Setting Up DNS for Devices
          • Setting Up DHCP for Devices
          • Setting Up NTP for Devices
          • How to Reset a Device
          • How to Get Log Files Off a Device
        • Common Issues with IP Phones
          • Finding the VLAN ID
          • Obtain an IP Address
          • Find the Device Update Web Service
          • Check for Updates
          • Obtain Registrar FQDN and Web Service URL
          • Connect to the Web Service and Download the Root CA Certificate Chain
          • Receive and Publish Certificate
          • Authentication Process
          • Log on to the Lync Server
          • Unable to get voice mails and calendar information
    • Enabling Quality of Service (QoS)
      • Quality of Service (QoS) Overview
      • Planning for Quality of Service (QoS)
      • Configuring Port Ranges for Quality of Service (QoS)
      • Configuring Port Ranges on Lync Clients for Quality of Service (QoS)
      • Creating a Quality of Service (QoS) Policy on Lync Server
      • Creating a Quality of Service (QoS) Policy for the A/V Edge Service
      • Creating a Client Quality of Service (QoS) Policy
      • Enabling Quality of Service (QoS) on Windows Server 2003 and Windows XP
      • Enabling Quality of Service (QoS) on Lync Phone Edition
    • Using Monitoring Server Reports
      • System Usage Reports
        • User Registration Report
        • Peer-to-Peer Activity Summary Report
          • Peer-to-Peer IM Report
          • Peer-to-Peer Voice and Video Report
        • Conference Summary Report
          • Conference Activity Report
        • PSTN Conference Summary Report
        • Response Group Usage Report
          • Response Group Call List Report
        • IP Phone Inventory Report
        • Call Admission Control Report
          • Peer-to-Peer Session Detail Report
      • Call Diagnostic Reports (per user)
        • User Activity Report
      • Call Diagnostic Reports
        • Call Diagnostic Summary Report
        • Peer-to-Peer Activity Diagnostic Report
        • Conference Diagnostic Report
        • Top Failures Report
        • Failure Distribution Report
        • Failure List Report
        • Diagnostic Report
      • Media Quality Diagnostic Reports
        • Media Quality Summary Report
        • Server Performance Report
        • Location Report
        • Device Report
        • Call List Report
        • Call Detail Report
    • Backing Up and Restoring Lync Server 2010
      • Preparing for Lync Server Backup and Restoration
        • Backup and Restoration Requirements: Data
        • Backup and Restoration Requirements: Tools and Permissions
        • Backup and Restoration Process Overview
        • Developing a Backup and Restoration Strategy and Plan
          • Establishing a Backup and Restoration Strategy
          • Establishing a Backup and Restoration Plan
          • Setting Up a Backup Location
        • Best Practices for Backup and Restoration
      • Backing Up Lync Server 2010
        • Verifying Backup Prerequisites
        • Backing Up Data and Settings
          • Backing up Core Data and Settings
          • Backing Up Archiving and Monitoring Databases
          • Backing Up File Stores
      • Restoring Data and Settings
        • Preparing to Restore Lync Server
        • Restoring a Standard Edition Server
        • Restoring the Central Management Store
        • Restoring an Enterprise Edition Back End Server
          • Restoring Response Group Settings
        • Restoring an Enterprise Edition Member Server
        • Restoring a Lync Server Pool
        • Restoring a File Store
        • Restoring a Monitoring Server or Archiving Server with Collocated Database
        • Restoring a Stand-alone Monitoring or Archiving Database
        • Restoring Monitoring or Archiving Data
      • Backup and Restoration Worksheets
    • Troubleshooting Lync Server 2010 Control Panel
    • Uninstalling Lync Server 2010 and Removing Server Roles
      • Removing Servers and Server Roles
        • Common Procedures for Removing Servers Running Lync Server and Lync Server Components
          • Disable System Center Operations Manager or Third Party Monitoring
          • Move Lync Enabled Users to Another Pool
          • Publish a Topology After a Server Role or File Share is Removed
          • Confirm Local Configuration Store Replication Status
          • Remove Lync Server 2010 Files
          • Remove Prerequisite Software From Lync Server
          • Remove a Computer from Active Directory
        • Removing a Branch Site
          • Remove a Survivable Branch Appliance or Survivable Branch Server From Your Topology
          • Remove a Survivable Branch Appliance From Active Directory Domain Services
          • Remove a Survivable Branch Appliance or Server
        • Removing a Mediation Server Pool or Stand-alone Server
          • Transition From a Collocated or Standalone Mediation Server
          • Remove the PSTN Gateway Definition
          • Remove a Mediation Server Pool
        • Removing an A/V Conferencing Server or Pool
          • Transition From a Collocated or Stand-alone A/V Conferencing Server
          • Remove the A/V Conferencing Pool or Server
        • Removing an Edge Server or Pool
          • Remove a Stand-alone Edge Server or Edge Server Pool
        • Removing a Director or Director Pool
          • Redirect the Edge Server Next Hop Server
          • Remove a Stand-alone Director or Director Pool
        • Removing a Trusted Application Server or Pool
          • Remove the Trusted Application Definition
        • Removing an Enterprise Edition Front End Server or Standard Edition Front End Server
          • Move Users to Another Pool
          • Prevent Sessions for Services
          • Remove a Front End Server from a Pool
          • Moving Conferencing and Voice Components
            • Move a Conference Directory and Dial-in Conferencing Contact Objects
            • Move Response Group Service Workflow Contact Objects
            • Move Exchange Unified Messaging (UM) Contact Objects
            • Move Common Area Phone and Analog Device Contact Objects
            • Remove Call Park Service Orbits
            • Delete an Unassigned Number Range
            • Back Up the Location Information Service Database
            • Back Up the Custom Music On-Hold File
            • Move Enterprise Voice Routes
            • Reassign the PSTN Gateway
          • Confirm that a Front End Pool or Front End Server is Vacant
          • Start or Stop Lync Server 2010 Services
          • Remove Front End Pool or Standard Edition Server
        • Removing an Archiving Server
          • Remove the Archiving Server Association
        • Removing a Monitoring Server
          • Remove the Monitoring Server Association
        • Removing a File Store
          • Reassign a Server to a Different File Store
          • Move Lync File Store Data to New File Store
          • Remove a File Store
        • Removing SQL Server Instances and Databases on the Back End Server
          • Move the Configuration Management Server to Another SQL Server
          • Remove the SQL Server Database for a Front End Pool
          • Remove the SQL Server Database for a Monitoring Server
          • Remove the SQL Server Database for an Archiving Server
      • Decommissioning a Deployment
        • Disable System Center Operations Manager or Third Party Monitoring
        • Remove Users from Lync Server 2010
        • Remove the Trusted Application Definition
        • Removing Voice Components
          • Remove a Conference Directory
          • Remove Exchange Unified Messaging (UM) Contact Objects
          • Remove Response Group Service Workflow Contact Objects
          • Remove Dial-in Conferencing Access Number Contact Objects
          • Remove Common Area Phone and Analog Device Contact Objects
          • Remove Call Park Service Orbits
          • Delete an Unassigned Number Range
          • Back Up the Location Information Service Database
          • Back Up the Custom Music On-Hold File
          • Remove Enterprise Voice Routes
        • Confirm that a Front End Pool or Front End Server is Vacant
        • Run the Remove Deployment Wizard
        • Publish the Topology from the Remove Deployment Wizard
        • Verify Replication of Changes to Central Management Store, Servers, and Services
        • Remove Lync Server 2010 Files from Servers (Except Central Management Server)
        • Publish Final Topology and Remove Last Front End
        • Remove all SQL Server Instances, Databases, and the Central Management Store
        • Remove Prerequisite Software From Lync Server
        • Remove Local Groups
        • Remove the Central Management Store Service Control Point in Active Directory Domain Services (Optional)
        • Using Cmdlets to Reverse Domain Preparation
        • Using Cmdlets to Reverse Forest Preparation
  • Security
    • Key Security Enhancements in Lync Server 2010
    • Common Security Threats for Lync Server 2010
      • Compromised-Key Attack
      • Network Denial-of-Service Attack
      • Eavesdropping
      • Identity Spoofing (IP Address Spoofing)
      • Man-in-the-Middle Attack
      • RTP Replay Attack
      • Spim
      • Viruses and Worms
      • Personally Identifiable Information
    • Security Framework for Lync Server 2010
      • Active Directory Domain Services
      • Role-Based Access Control (RBAC)
      • Public Key Infrastructure for Lync Server 2010
      • TLS and MTLS for Lync Server 2010
      • Encryption for Lync Server 2010
      • User and Client Authentication for Lync Server 2010
      • Windows PowerShell and Lync Server Management Tools
    • Addressing Threats to Your Core Infrastructure for Lync Server 2010
      • Best Practices for Your Core Infrastructure
      • Hardening and Protecting Servers and Applications for Lync Server 2010
      • Hardening and Protecting the Databases of Lync Server 2010
      • Specifying Anti-Virus Scanning Exclusions
      • Protecting Data in Transit – Archiving, Monitoring, Group Chat Compliance Database Servers
      • Reducing Unsolicited IM for Lync Server 2010
      • Protecting IIS
      • Windows Update for Lync Server 2010
    • Addressing Threats at Your Internet Boundary for Lync Server 2010
      • Edge Servers for Lync Server 2010
        • Best Practices for Edge Server Security
        • Certificates for Lync Server 2010
        • Access Edge Service
        • Directors
        • Traffic Control
        • Media Traversal
        • Web Conferencing Traffic Traversal
      • Firewalls for Lync Server 2010
      • Federation Safeguards for Lync Server 2010
      • HTTP Reverse Proxy for Lync Server 2010
    • Addressing Threats to On-Premises Conferences for Lync Server 2010
    • Addressing Threats to Group Chat
    • Addressing Threats to Lync Web App
      • Best Practices for Lync Web App
      • Threats to Lync Web App
      • Securing Lync Web App Sessions
      • Using PKI, Certificates, and SSL for Lync Web App
    • Addressing Threats to Enterprise Voice for Lync Server 2010
      • Best Practices for Securing Enterprise Voice in Lync Server 2010
      • Limiting Calls from Gateways for Lync Server 2010
      • Media Security for Lync Server 2010
      • Assigning Call Privileges for Lync Server 2010
      • Exchange Unified Messaging Security Levels
      • Survivable Branch Appliance Security
    • Securing Clients for Lync Server 2010
    • Additional Security Resources for Lync Server 2010
  • Troubleshooting
    • Troubleshooting Clients
      • Help Desk Script
      • Common Issues and Tasks for Lync 2010 Users
        • Installation and Sign In
          • Error Message About Installation
          • Unable to Sign In
        • Contacts
          • Duplicate Contacts in Outlook and Lync 2010 Search Results
          • Unavailable Buttons on a Contact Card or the Contacts List
        • Presence and Instant Messaging
          • Agent Unable to Add IM to an Anonymous Response Group Conversation
          • Status Is Presence Unknown
        • Audio and Video
          • Audio Cutting Out or Popping
          • Audio Device Not Detected in Windows Vista
          • Audio Issues from Another's Device
          • Audio Issues from Multiple Devices in the Same Room
          • Background Noise Too Loud
          • Echoing
          • Lync 2010 Stops Responding When Audio Plays
          • Microphone or Speaker Not Working
          • Notification About an Audio Issue
          • PowerPoint Audio or Video Not Playing
          • Quality Issue with Audio
          • Quality Issue with Video
          • Speaker Volume Too Low
          • Speakerphone Not Working
        • Making and Receiving Lync Calls
          • Caller Name Incorrect
          • Contacts Search Unavailable for Remote Call Control Users
          • Error Message When Making a Call
          • Phone Number on a Webpage Not Detected
          • Remote Call Control Features Not Working
          • Voice Mail Messages Not Listed or Playing
          • Voice Mail Will Not Open in Virtualized Outlook 2010
        • Meetings and Conference Calls
          • Error Message When Using Live Meeting
          • Error Message When Using the Online Meeting Add-In for Lync 2010
          • Outlook 2003 Stopped Responding
          • Unable to Join
          • Unable to Schedule
          • User Listed as Guest
          • Wrong Dial-In Number in Meeting Request
        • Sharing
          • Notification About Participants Being Unable to See Shared Content
          • Notification About Switching to Basic Color
          • Participants Cannot See the Full User Interface in Word
          • Participants See a Black Window
          • Participants See Black Squares
          • Participants See Monochrome Content
          • Participants See Previously Shared Content
          • PowerPoint Audio or Video Not Playing
          • Quality Issue with Video
          • Remote User Cannot Share
          • Unable to Save Shared Content
          • Unable to Share Content
          • Unable to Share a Program
        • Collaboration
          • Unable to Grant Control of a Shared Program
        • Recording and Playback
        • Response Groups
          • Agent Not Receiving Response Group Calls
          • Agent Received Incomplete or Missing Call Context
          • Agent Received a Response Group Call That Suddenly Stopped Ringing
          • Agent Unable to Add IM to an Anonymous Response Group Conversation
          • Agent Unable to Sign In to a Formal Group
          • Agent Unable to See Some Response Groups
          • DTMF Tone Not Detected
          • Response Group Call Unanswered
          • Unable to Find the Response Group
          • Unable to Share a Desktop or Start a Meeting with a Response Group
          • Voice Response Not Recognized by a Response Group
        • Using Lync 2010 with Office 2007
          • Presence and Contact Menu Do Not Appear in Word or Excel
        • Using Lync 2010 with Office 2003
          • Presence and Contact Menu Do Not Appear in Word or Excel
      • Common Issues and Tasks for Users of Other Clients
        • Lync 2010 Attendee
          • Installer Created a Firewall Exception
        • Lync Web App
          • Error Message About a Process Terminating
          • Error Message About Javascript
          • Error Message About Sharing in Simultaneous Meetings
          • Error Message About UAC
          • Notification About a Pop-Up Being Blocked
          • Unable to Install
          • Unable to Share a Desktop or Program
          • Unable to Share a Monitor
          • Unable to See Lync Web App
          • Unable to Zoom in a Browser
      • Tools for Advanced Lync 2010 Troubleshooting
        • Client-Side Logging and Diagnostics
        • Monitoring Server Reports
      • Additional Resources for Troubleshooting Clients
    • Troubleshooting Devices
      • How IP Phones Connect to the Network
      • Device Connection Process
      • Checklist for Setting Up Devices
        • Setting Up DNS for Devices
        • Setting Up DHCP for Devices
        • Setting Up NTP for Devices
        • How to Reset a Device
        • How to Get Log Files Off a Device
      • Common Issues with IP Phones
        • Finding the VLAN ID
        • Obtain an IP Address
        • Find the Device Update Web Service
        • Check for Updates
        • Obtain Registrar FQDN and Web Service URL
        • Connect to the Web Service and Download the Root CA Certificate Chain
        • Receive and Publish Certificate
        • Authentication Process
        • Log on to the Lync Server
        • Unable to get voice mails and calendar information
    • Troubleshooting Lync Server 2010 Control Panel
  • Reference
    • Call Detail Recording (CDR) Database Schema
      • List of CDR Tables
      • CDR Table Details
        • MediaList Table
        • Roles Table
        • CallType Table
        • DeRegisterType Table
        • CallPriorities Table
        • ClientVersions Table
        • UriTypes Table
        • ConferenceUris Table
        • ContentTypes Table
        • Servers Table
        • Pools Table
        • Dialogs Table
        • Gateways Table
        • MediationServers Table
        • EdgeServers Table
        • Mcus Table
        • Manufacturers Table
        • HardwareVersions Table
        • Devices Table
        • Tenants Table
        • Users Table
        • Phones Table
        • Conferences Table
        • FocusJoinsAndLeaves Table
        • McuJoinsAndLeaves Table
        • ConferenceMessageCount Table
        • ConferenceSessionDetails Table
        • SessionDetails Table
        • FileTransfers Table
        • Media Table
        • VoipDetails Table
        • Locations Table
        • Registration Table
        • Application Table
        • ErrorDef Table
        • ErrorReport Table
        • ProgressReport Table
      • Sample CDR Database Queries
    • Quality of Experience (QoE) Database Schema
      • List of QoE Tables
      • QoE Table Details
        • UserAgent Table
        • User Table
        • Tenant Table
        • Endpoint Table
        • Pool Table
        • Device Table
        • DeviceDriver Table
        • Conference Table
        • SessionCorrelation Table
        • PayloadDescription Table
        • AppliedBandwidthSource Table
        • MacAddress Table
        • Dialog Table
        • Region Table
        • UserSite Table
        • Subnet Table
        • MonitoredRegionLink Table
        • MonitoredUserSiteLink Table
        • EndpointSubnet Table
        • Server Table
        • Session Table
        • MediaLine Table
        • AudioStream Table
        • AudioSignal Table
        • VideoStream Table
        • AudioClientEvent Table
        • VideoClientEvent Table
      • Sample QoE Database Queries
    • Group Chat Database Schema
      • List of Group Chat Server Tables
      • Group Chat Server Table Details
        • ADCookie Table
        • PrincipalMemberDifference Table
        • ADUpdate Table
        • PrincipalMembers Table
        • PrincipalMeta Table
        • SkippedAffiliations Table
        • PrincipalType Table
        • Principal Table
        • PrincipalAffiliations Table
        • Node Table
        • Tree Table
        • RoleType Table
        • ScopePrincipal Table
        • PrincipalRole Table
        • SiopWhiteList Table
        • PurgedRoles Table
        • PurgedScoped Table
        • EnumAttribute Table
        • EnumValue Table
        • PrincipalInvites Table
        • Chat Table
        • LastInviteId Table
        • LastChatId Table
        • Preference Table
        • FileToken Table
        • ServerIdentity Table
        • AdminLock Table
        • SystemRevision Table
        • ActivePeers Table
        • Version Table
        • Config Table
        • Logs Table
        • ComplianceData Table
        • ComplianceFanout Table
        • ComplianceParticipant Table
        • ComplianceTranslator Table
        • LastComplianceID Table
        • ComplianceVersion Table
      • Sample Group Chat Database Queries